HomeLuxeInteriors Reviews 

756
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 117 reviews, reviewers had a great experience with this company. Consumers consistently highlight the remarkably fast delivery service and the extremely careful packaging, ensuring purchases arrive in pristine condition. Buyers are thrilled with the wonderful product quality and fantastic prices, frequently describing their favorite items as stunning statement pieces that exceed expectations. Many shoppers appreciate the helpful communication and easy ordering process, expressing eagerness to make future purchases. However, some people mentioned frustrating experiences regarding unexpected order cancellations, delayed responses to customer inquiries, or items arriving broken due to poor courier handling. A few consumers also reported that certain items failed to match descriptions or suffered from missing tracking updates.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that items look chic, stylish, and expensive... See more

Delivery service

Customers had positive experiences with delivery_service, frequently highlighting fast shipping times and... See more

Quality

People report positive experiences with quality, expressing overall satisfaction with their purchases.... See more

Order

Users describe ambiguous interactions with order processes, reflecting a wide variety of experiences. While... See more

Price

Reviewers mention positive feedback about price, highlighting competitive rates and great bargains compared... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great delivery and easy to assemble. It’s a great statement piece but the metal frame had small blemishes in places which means I knocked off a star. Given the price point I’m overall satisfied.

Rated 4 out of 5 stars

Ordered 2 matching items, the items arrived on time and very well packed. Unfortunately the items did not match. One was as described the other a completely different colour.

Rated 4 out of 5 stars

Was delighted to find my item needed on this site. Price was very good and all looked well. Then email came to say items were not actually in stock. Refunded quickly and email correspondence was go... See more

Rated 5 out of 5 stars

I ordered a liquid art picture, arrived quickly, packaging was excellent took me ages to remove picture which was good as there was no damage. Picture is beautiful, far better then shown, I am extr... See more


Company details

  1. #367 of 394 best companies in Home Furniture Shop
  2. #210 of 227 best companies in Bedroom furniture shop
  3. #6 of 6 best companies in Flat Pack Assembly
  4. #54 of 56 best companies in Furniture Accessories

Written by the company

Home Luxe offers the latest trends in bespoke beds to fashionable range of sofas. We have a vast range of elegant home furniture. We offer payments through Klarna wich allows you to pay later

Shop With Confidence at Home Luxe

Written by the company

We have a fast home delivery service on most products

Contact info

3.9

Great

TrustScore 4 out of 5

756 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.9

All reviews

(756)

112 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good company!

Was unsure about ordering from here as i have not heard of this company but took a chance and i am very pleased with my order, i ordered a lion ornament, it came a couple of days later, wrapped up very well and the ornament was a good size for the price! Would definitely order from here again :)

15 May 2025
Rated 5 out of 5 stars

Great seller experience

My first parcel got delivered and it was broke, the packaging was non existent and the courier threw it over the fence. After speaking to the seller and sending pictures of the broken item another parcel got delivered within the week. The packaging was great, there was adequate bubble wrap and the box was placed on the doorstep. So thank you for rectifying my broken parcel. I would definitely buy again after this experience

30 April 2025
Rated 5 out of 5 stars

Absolutely stunning!

The most gorgeous art work I have ever had! I received my Jimmy choo heel framed art work last week and to say it’s perfect is an understatement! I honestly couldn’t be happier, it’s in immaculate condition, made extremely well, and looks exactly like the picture. It came extremely well packaged as well and delivery was on time. Very happy with all the confirmation emails and letting me know start to finish when it would be ready! I will 100 percent be ordering again! Great value for money - and such a beautiful piece! Customer service is also fantastic! Thank you 🩷

5 May 2025
Unprompted review
Rated 1 out of 5 stars

Bought the marble effect table lamp in…

Bought the marble effect table lamp in a large, so was quite pricey in January this year. I have only had it 3 months on a side table and out of no where the lamp has become totally loose and seems faulty. I called home luxe interior to see if I could send the lamp back for a replacement as I really love the look of the lamp and thought if it was faulty they’d be willing to give me a replacement as it was £165. I was told on the phone that as the purchase was over the 28 days there was nothing they could (would) do. I tried to reason with the man on the phone and did say that I wouldn’t have expected a lamp of this price to become wobbly and unstable so soon. He just kept repeating there was nothing they would do to rectify it. So im very disappointed in my purchase and over all experience and will not be buying anything from this company again. Clearly just another drop shipping company that try to make out they are a quality company without giving quality products or any sort of customer service.

30 April 2025
Unprompted review

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