Ana looked after us from start to finish and was extremely helpful. When you’ve had a stressful occurrence like a flood you just want someone to help you and make the situation better not more diffic... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very good way to get home contents and buildings insurance quotes … u can do lots of options and compare each quote. In the end we just ticked FULL for every option , so belt and braces coverage for o... See more
Company replied
Just saved myself over £600 in yearly insurance fees with this company. I was being charged £1095.91/ £92-£97 PER MONTH or an extra yearly increase of £256.12 with THAT company who state "we arent on... See more
Company replied
Contacted Home Protect today for a quote on buildings and contents cover .Spoke to An advisor called Leoni ,she was excellent gave us all the information we needed to proceed and get our Buildings and... See more
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Company details
About Homeprotect
Written by the company
We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.
Specialist home insurance for a wide range of circumstances
We're experts at insuring people who want to build or buy a unique property, renovate, rent a home or leave it unoccupied. We can cover people who travel a lot, run a business from home or even collect rare treasures. We protect people who love living in a listed building, having a view of a river or sunbathing on a flat roof. We cover listed, non-standard construction, second and holiday homes, homes rented on airbnb, customers with lodgers, landlords, customers with past convictions or financial difficulties, larger homes with more than 6 bedrooms, childminders and many more!
Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.
Get your home insurance quote now
Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, included in your policy as standard.
Speak to our call centre team if you have questions
We understand that you are bound to have some questions, especially if your property or the way you use the property is classed as a bit unusual. Please call our team, we’re here to help. We're available on the phones until 8pm on weekdays and on Saturday mornings.
5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.
24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.
What we don’t cover
We also think it’s important to be clear on.
Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet
To find out more, please visit: www.homeprotect.co.uk
Contact info
CI Tower, KT3 4HG, New Malden, United Kingdom
- 0330 660 1000
- marketing@homeprotect.co.uk
- homeprotect.co.uk
4.5
Excellent
23k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to use website
14 June 2026
Unprompted review
So easy to deal with
So easy to connect to the chat. Sejal was polite, efficient and kept checking i was happy and understood what he was doing. One chat sorted all. This was my first experience with your company and I would recommend to family and friends
14 June 2026
Unprompted review
Easy straightforward and good price for…
Easy straightforward and good price for my cover
14 June 2026
Unprompted review
Excellent service on telephone
Excellent service on telephone. Happy with price so no hesitation in renewing for another year.
29 May 2026
Unprompted review
Easy enough to use.
Easy enough to use.
Provided a policy which meets my needs.
12 June 2026
Unprompted review
The agent was very patient and…
The agent was very patient and knowledgeable.
13 June 2026
Unprompted review
Nice and easy
simple process to get a quote and be able to compare the policy details against our current provider.
13 June 2026
Unprompted review
Helpful agent
The agent was very helpful but there were some misunderstandings probably my fault as I did not have the renewal with me
13 June 2026
Unprompted review
quick and easy at a competetive rate
13 June 2026
Unprompted review
Excellent Insurance.
I have been with Homeprotect for over ten years and have always found them to be a reliable and trustworthy insurance company. I am currently dealing with a claim, and the way they have handled everything has been both professional and caring. During what can be a stressful time, their team has been supportive, understanding, and clear in their communication throughout the process. It is reassuring to know you are in good hands, and I truly appreciate the level of service they provide. I would happily recommend Homeprotect to others.
12 June 2026
Unprompted review
Competitive price
Competitive price. Clear questions/instructions on the website.
12 June 2026
Unprompted review
Happy customer
Competitive price. Had a query so made phone call. Got through to a real person quickly and she was able to answer my query clearly and confidently. This gave me confidence to buy the policy, which arrived by email minutes later. Very good experience.
12 June 2026
Unprompted review
Simple and clear buying process
Simple and clear buying process, online chat was very useful. Good policy at the price
12 June 2026
Unprompted review
33% saving on my renewal quote
33% saving on my renewal quote for Intelligent Insurance. I see they are backed by AXA, who are very reputable
12 June 2026
Unprompted review
eASY AND QUICK
12 June 2026
Unprompted review
Reply from Homeprotect
That's what we like to hear, Peter! Thank you for your 5 Star review. The Homeprotect Team.
Great service
Very happy with the cost of cover. Taking out the policy online was super easy. And the service over the phone and online chat was excellent.
11 June 2026
Unprompted review
Reply from Homeprotect
We’re delighted to see your 5-star review, Isabel! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Scoping policy was straightforward…
Scoping policy was straightforward however payment page did not work first time
11 June 2026
Unprompted review
Reply from Homeprotect
Thank you for the feedback, Richard! We are working hard to improve the portal all the time. Thank you, The Homeprotect Team.
Reply from Homeprotect
Thank you so much for your amazing review, Eric! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.
Good customer service!
11 June 2026
Unprompted review
Reply from Homeprotect
We’re delighted to see your 5-star review, Nishith! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
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