Ben was wonderful! He made moving and switching all of my utilities super easy and offered me the best options for my circumstances. He was easy to work with, helpful and clear. His sense of humour de... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Jade was incredibly helpful in setting up all the utilities for my new home. I was worried it would be complicated since I’d never done it before, but she made the whole process smooth and straightfor... See more
Company replied
Diego was extremely patient and helpful throughout the call. He took the time to answer all my questions clearly and made sure I understood my options and what was best for my new home energy and gas... See more
Company replied
I had a very helpful and informative chat with Mia McGowne from the Home Telecom team who gave me good advice on different utility options which has made things a lot easier for me and stress free. Sh... See more
Company replied
Company details
- #23 of 64 best companies in Internet Service Provider
- #12 of 48 best companies in Internet provider
- #15 of 48 best companies in Phone and internet services
- #35 of 97 best companies in Telecommunications service provider
About Home Telecom
Written by the company
Sky TV Offer
Written by the company
- Flexible Sky TV offers exclusively through Home Telecom
- Why not take advantage over over 300 satellite TV channels with HD for as little as £25 per month. Whether you're renting or buying, our 6-12 month contracts are perfect for you! With special promotions and offers now on, we've got something for everyone. Get in touch on 01403 216131 and be prepared to be amazed.
Flexible contracts guaranteed!
From 30 day rolling to 18 months, we've got the perfect contract for you
As the only provider who specialises in flexible contracts and moving home, our packages are tailor made to you. From superfast 80mbps fibre on 30 day contracts to Sky TV starting a 6 months, we won't disappoint.
Contact info
8 Piries Place, RH12 1EH, Horsham, United Kingdom
- 01403216133
- Sales@hometelecom.co.uk
- www.hometelecom.co.uk
Switch to us today!
4.7
Excellent
20k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Paul was on the phone to me and he was…
Paul was on the phone to me and he was very kind and well professional on the call
13 August 2026
Unprompted review
Reply from Home Telecom
Thank you for your review! We appreciate your feedback!
Don’t forget, if you recommend a friend to switch to Home Telecom, both you and your friend can get one month free! Visit https://www.hometelecom.co.uk/recommend-friend for full info.
Lila Silva attended to me patiently
Lila Silva attended to me patiently, cordially and professionally
13 August 2026
Unprompted review
Reply from Home Telecom
Thank you for your review! We appreciate your feedback!
Don’t forget, if you recommend a friend to switch to Home Telecom, both you and your friend can get one month free! Visit https://www.hometelecom.co.uk/recommend-friend for full info.
corey was electric
13 August 2026
Unprompted review
Reply from Home Telecom
Thank you for your review! We appreciate your feedback!
Don’t forget, if you recommend a friend to switch to Home Telecom, both you and your friend can get one month free! Visit https://www.hometelecom.co.uk/recommend-friend for full info.
Guy was very helpful with everything
Guy was very helpful with everything. Helped me set up my move and explained everything to me very well.
13 August 2026
Unprompted review
Reply from Home Telecom
Thank you for your review! We appreciate your feedback!
Don’t forget, if you recommend a friend to switch to Home Telecom, both you and your friend can get one month free! Visit https://www.hometelecom.co.uk/recommend-friend for full info.
Easy process
I spoke to Guy on the phone, who helped me set up energy utilities in the new flat. He made it a very easy and straightforward process, so thank you very much!
13 August 2026
Unprompted review
Reply from Home Telecom
Thank you for your review! We appreciate your feedback!
Don’t forget, if you recommend a friend to switch to Home Telecom, both you and your friend can get one month free! Visit https://www.hometelecom.co.uk/recommend-friend for full info.
Very kind and patient and very easy to…
Very kind and patient and very easy to talk to. Great customer service!
13 August 2026
Unprompted review
Reply from Home Telecom
Thank you for your review! We appreciate your feedback!
Don’t forget, if you recommend a friend to switch to Home Telecom, both you and your friend can get one month free! Visit https://www.hometelecom.co.uk/recommend-friend for full info.
Paul was fantastic and helpful
Paul was fantastic and helpful. Offered me a good deal on my gas and electric set up and explained it all fully. Also offered other deals with no pressure and was both personable and professional throughout. A credit to your team. Thanks Paul!
13 August 2026
Unprompted review
Reply from Home Telecom
Thank you for your review! We appreciate your feedback!
Don’t forget, if you recommend a friend to switch to Home Telecom, both you and your friend can get one month free! Visit https://www.hometelecom.co.uk/recommend-friend for full info.
My mother's internet was down and there…
My mother's internet was down and there was no dial tone on her line. It only took one call to Home Telecomm support and within a few minutes Scott had identified a fault on the line and arranged for an engineer to investigate and fix the external issue. Great friendly service.
10 August 2026
Unprompted review
Reply from Home Telecom
Thank you for your review! We appreciate your feedback!
Don’t forget, if you recommend a friend to switch to Home Telecom, both you and your friend can get one month free! Visit https://www.hometelecom.co.uk/recommend-friend for full info.
Excellent Experience
Guided me through options & getting a better deal on my Broadband
Matthew was excellent in explaining everything
13 August 2026
Unprompted review
Reply from Home Telecom
Thank you for your review! We appreciate your feedback!
Don’t forget, if you recommend a friend to switch to Home Telecom, both you and your friend can get one month free! Visit https://www.hometelecom.co.uk/recommend-friend for full info.
It’s was a nicely and lovely one
It’s was a nicely and lovely one, Maria was really helpful..
13 August 2026
Unprompted review
Reply from Home Telecom
Thank you for your review! We appreciate your feedback!
Don’t forget, if you recommend a friend to switch to Home Telecom, both you and your friend can get one month free! Visit https://www.hometelecom.co.uk/recommend-friend for full info.
Was assisted by Jordon who was very helpful in helping setting up bills for new flat.
Very helpful in helping setting up bills for new flat. Highly recommend their services.
13 August 2026
Unprompted review
Reply from Home Telecom
Thank you for your review! We appreciate your feedback!
Don’t forget, if you recommend a friend to switch to Home Telecom, both you and your friend can get one month free! Visit https://www.hometelecom.co.uk/recommend-friend for full info.
Corey was an amazing help with…
Corey was an amazing help with everything I needed!
13 August 2026
Unprompted review
Reply from Home Telecom
Thank you for your review! We appreciate your feedback!
Don’t forget, if you recommend a friend to switch to Home Telecom, both you and your friend can get one month free! Visit https://www.hometelecom.co.uk/recommend-friend for full info.
Ben was happy to have a little laugh…
Ben was happy to have a little laugh and was patient when I didn't have all my details needed straight away.
13 August 2026
Unprompted review
Reply from Home Telecom
Thank you for your review! We appreciate your feedback!
Don’t forget, if you recommend a friend to switch to Home Telecom, both you and your friend can get one month free! Visit https://www.hometelecom.co.uk/recommend-friend for full info.
Paul was very helpful
Paul was very helpful! Explained everything clearly and was happy to repeat when I didn’t understand! Amazing customer service
12 August 2026
Unprompted review
Reply from Home Telecom
Thank you for your review! We appreciate your feedback!
Don’t forget, if you recommend a friend to switch to Home Telecom, both you and your friend can get one month free! Visit https://www.hometelecom.co.uk/recommend-friend for full info.
Some guy called Daniel asked me to…
Some guy called Daniel asked me to mention his name in a review, Daniel gave me very limited options for my bills, going with the most expensive one being bunch, he pressured me to sign up as quick as possible, I understand putting pressure on a sale is a sales technique, he then lied to me saying there is a 14 day cooling off period and it’s easy to cancel if I change my mind, it’s actually really difficult and I’m going to get charged even tho I’m cancelling, another guy from the same number called and gave me a much better option where I will be spending about half as much on my bills, he told me he would send me an email on how to set up my water bill because that was the only part he couldn’t sort out, he never sent me that email, I was asked to give a 5 star review and mention Daniel’s name because of a competition they are having in the office, of course I waited to see how everything panned out before leaving my review and it’s a 1 but I actually wouldn’t rate this service at all I would avoid them
13 August 2026
Unprompted review
Reply from Home Telecom
Thank you for your review, I am sorry to hear you are experiencing issues with our service.
I have requested further information so that we can locate the account and investigate further, so if you could please respond for as soon as possible then we can look to bring this matter to a swift resolution.
Reply from Home Telecom
Thank you for your review! We appreciate your feedback!
Don’t forget, if you recommend a friend to switch to Home Telecom, both you and your friend can get one month free! Visit https://www.hometelecom.co.uk/recommend-friend for full info.
Corey was very friendly and explained…
Corey was very friendly and explained everything quickly and clearly :)
12 August 2026
Unprompted review
Reply from Home Telecom
Thank you for your review! We appreciate your feedback!
Don’t forget, if you recommend a friend to switch to Home Telecom, both you and your friend can get one month free! Visit https://www.hometelecom.co.uk/recommend-friend for full info.
I spoke to Kebbis and he was extremely…
I spoke to Kebbis and he was extremely helpful and polite
11 August 2026
Unprompted review
Reply from Home Telecom
Thank you for your review! We appreciate your feedback!
Don’t forget, if you recommend a friend to switch to Home Telecom, both you and your friend can get one month free! Visit https://www.hometelecom.co.uk/recommend-friend for full info.
Kewis was very helpful
Kewis was very helpful, nice, and solved all my moving house utility transfers. Thank you. I am really happy with this service.
12 August 2026
Unprompted review
Reply from Home Telecom
Thank you for your review! We appreciate your feedback!
Don’t forget, if you recommend a friend to switch to Home Telecom, both you and your friend can get one month free! Visit https://www.hometelecom.co.uk/recommend-friend for full info.
Reply from Home Telecom
Thank you for your review! We appreciate your feedback!
Don’t forget, if you recommend a friend to switch to Home Telecom, both you and your friend can get one month free! Visit https://www.hometelecom.co.uk/recommend-friend for full info.
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