Hoseasons Reviews 

63,343
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 12,191 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online booking system is exceptionally easy to navigate, offering clear prices and helpful filters to find ideal properties. Many consumers also appreciate the friendly staff members and the wonderful, peaceful locations that provide a relaxing atmosphere for short breaks. Some people were dissatisfied with unexpected communication issues and occasional confusion regarding which specific park operator they were actually booking through. Others noted frustrating problems with facility amenities like poor Wi-Fi or encountered difficulties when trying to change booking arrangements due to unforeseen circumstances.

What people talk about most

Booking process

Reviewers mention positive feedback about the booking process, highlighting how simple and straightforward... See more

Holidays

Customers consistently note positive experiences with holidays, highlighting great support from helpful... See more

Staff

Customers consistently report positive experiences with staff, describing them as friendly, helpful, and... See more

Website

People report positive experiences with website, describing the platform as easy to use, navigate, and mostly... See more

Location

Users describe positive interactions with location, noting that filters make it easy to pick the right spot... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Wood Farm Dorset is perfectly located, all places of interest a short drive away. Check in was smooth and well advised. Accommodation was well presented but with some reservation, cobwebs and spid... See more

Company replied

Rated 5 out of 5 stars

We have just returned from an amazing break at Wayfind Pennant Park. The site was amazing, peaceful, beautiful and idyllic. The accommodation (Dinas Premier Pet Friendly) was well equipped and sp... See more

Company replied

Rated 4 out of 5 stars

Directions to the site could be slightly better, It is at the showcaves site, drive in to the showcaves site then find small sign at the end of run in car park directing you to the site, could have... See more

Company replied

Rated 5 out of 5 stars

Wonderful stay at Ivy Cottage! Beautiful location and grounds and an ideal base to explore the local area and beautiful beaches. We travelled with two children and our dog and although the cottage is... See more

Company replied


Company details

  1. #21 of 35 best companies in Vacation rental

About Hoseasons

Written by the company

Hoseasons is one of the UK’s leading self-catering accommodation specialists, home to over 30,000 places to stay throughout England, Scotland and Wales. Discover our impressive portfolio of lodges, holiday parks, boat holidays and cottages in thousands of locations across the UK, from dreamy coastal retreats to remote countryside hideaways. With over 80 years of experience providing exceptional holidays to millions of customers, you can trust Hoseasons to help you find the perfect accommodation for your next UK break.

As a member of ABTA, Hoseasons is committed to maintaining a high standard of service. Our dedicated customer service team is on hand to help seven days a week, from before you book right through until after your stay.

Here are just a few of the reasons to book with us:

  1. Price match promise* - book with confidence knowing you’ve got an unbeatable price
  2. Biggest choice* - we have the biggest choice of holiday parks across the UK
  3. Low deposit booking* - secure a great price today for just £25
  4. Last-minute deals - save up to 30%* on a last-minute UK holiday
So, what are you waiting for? Start your search for the perfect UK break now on hoseasons.co.uk.

Hoseasons is part of Awaze – Europe’s leading managed vacation rentals and holiday resorts business.

Get ready for your next holiday

View Lodges
Explore cottages
Boating breaks
Holiday parks
Visit Hoseasons

*Terms and conditions


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

63k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(63,343)

11,877 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Handled my mistake with no quibbles

I booked a self-catering cottage for me and a bunch of friends, but I made a mistake and I accidentally reserved the wrong week. A quick call with the customer service sorted it out. No extra charge. Helpful rectification. Thank you very much

13 September 2026
Rated 1 out of 5 stars

Angecroft park has many abandoned caravans.

The site had many abandoned caravans.
The bed linen and towels were well below Hoseasons normal standards and as we are regular customers expect better.
We had to ask for towels.The quilts were not clean and the covers were clean but very old.
The bin store is a haven for vermin with overflowing bins and loose bags dumped.
The caravan was new with decent decking and new paving for parking and you can see the owner is trying to improve the site but a bit of weeding and a power wash of some of the old vans wouldn’t go wrong until they can be replaced.
The site is very remote and enough provisions for you stay is essential as the shop has very little in stock. Its a 45 min journey on single track roads to a decent supermarket.
The surrounding area is a haven for fishing and wildlife, if that is your priority then you may find it more suitable than we did.
We booked at short notice,were attracted by the price and reasonable distance from the central belt of Scotland.
We expected better from Hoseasons.

11 September 2026
Hoseasons logo

Reply from Hoseasons

Hi David,

Thank you for taking the time to leave a review, we are sorry to read that you had issues with your stay at Angecroft, As the booking agent we are not liable for the management of the park, however if you do wish to have some further assistance following your stay you can email our team on trustpilotreviews@hoseasons.co.uk with your booking details

Kind Regards
Charles
Hoseasons

Rated 4 out of 5 stars

Great weekday break

Stayed in one of the garden lodges, very nice layout and all mod cons, raised decking area complete with hot tub which was so nice (and we used it every day) with a fantastic view of the countryside and sea, nice and quiet, the bar and restaurant fairly standard food very nice, staff very friendly and helpful.

Very nice modern swimming pool and gym

Had a great freshly made pizza from the mobile pizza van on Wednesday loverly couple who run it

Only problem was with the double bed mattress so hard found it difficult to sleep and had to use the single beds which were much better my suggestion would be to either fit bed toppers as standard or have them available when asked for

12 September 2026
Rated 5 out of 5 stars

Easy to book

The site was wonderful and the Lodge was spotless, I would certainly recommend choosing a Hoseasons holiday.

18 September 2026
Rated 5 out of 5 stars

Good company

Good company. We’ve been holidaying with Hoseasons for over 20 years. Lodges are always furnished to a high standard. Comfortable and you always know what to expect. Hot tubs are amazing

9 September 2026
Rated 5 out of 5 stars

Simple

Simple, efficient and quicker than other accommodation sites I've used, especially when using filters. Have used a few times and will continue to use and recommend.

16 September 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look