The lodge was beautifully situated with wonderful views and pristine condition upon arrival. Our lodge was well appointed - all three of our bedrooms were en-suite so perfect for a family holiday. St... See more
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Company details
- #22 of 35 best companies in Vacation rental
About Hoseasons
Written by the company
- Price match promise* - book with confidence knowing you’ve got an unbeatable price
- Biggest choice* - we have the biggest choice of holiday parks across the UK
- Low deposit booking* - secure a great price today for just £25
- Last-minute deals - save up to 30%* on a last-minute UK holiday
Hoseasons is one of the UK’s leading self-catering accommodation specialists, home to over 30,000 places to stay throughout England, Scotland and Wales. Discover our impressive portfolio of lodges, holiday parks, boat holidays and cottages in thousands of locations across the UK, from dreamy coastal retreats to remote countryside hideaways. With over 80 years of experience providing exceptional holidays to millions of customers, you can trust Hoseasons to help you find the perfect accommodation for your next UK break.
As a member of ABTA, Hoseasons is committed to maintaining a high standard of service. Our dedicated customer service team is on hand to help seven days a week, from before you book right through until after your stay.
Here are just a few of the reasons to book with us:
Hoseasons is part of Awaze – Europe’s leading managed vacation rentals and holiday resorts business.
Get ready for your next holiday
Contact info
United Kingdom
- www.hoseasons.co.uk
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A very helpful and polite lady…
A very helpful and polite lady (Beverley) answered all my questions and booked my holiday for me on the phone.

Reply from Hoseasons

Reply from Hoseasons
Quick and easy to book
Quick and easy to book. Plenty of choice. Varied prices but plenty within my range.

Reply from Hoseasons
Everything went as it should staff…
Everything went as it should staff helpful and had answers to our questions caravan clean and tidy nice stay would book again

Reply from Hoseasons

Reply from Hoseasons
Booking very straight forward
Booking very straight forward - previous holiday experience was very good so hopeful for our next booking.

Reply from Hoseasons

Reply from Hoseasons
Avoid
The price tag for this lodge (static caravan) was in excess of £650 for 4 nights… Admittedly, I paid less than this but still felt the premium was massively short of the standard.
I have stayed in caravans extensively, so I am not ignorant or the quirks or foibles that come with it - you just make it work.
However, I have never found this level of discomfort. The bed (which I raised with reception to be dismissed) was beyond uncomfortable. I have no physical ailments or issues, but it must be the cheapest possible bedding known to man - to the point I slept in the car one night. The lounge seating was obviously the cheapest cushioning possible.
Showering was a joke. I know the water pressure issues that come with these resorts, but one morning I tried for over an hour to actually shower myself - first cold, then drop in pressure, then scalding, then no water - I had to get my partner to fill up a basin from the sink in the end.
The mircowave was unusable - tried to warm milk for a coffee - and after 2 mins it had just gone off cold.
The cooker - namely the grill - could barely fit 3 pieces of bacon on… And it didn’t give out enough heat to cook it at all - 20 mins and it was still not cooked enough to eat. This accommodation could not possibly self cater for more than two people. Luckily, the local pizza shop knows this and has left flyers on the board at the entrance!!
Dog hairs - which you’d expect because it’s pet friendly - were in the cupboards and just way beyond anything acceptable.
To top it all off - we returned after an afternoon out and the door was unlocked …. Which I know for certain was not left in anyway insecure when we left.
Basically, avoid.

Reply from Hoseasons
Easy to book with Hoseasons
Easy to book. Its a great site and have stayed here several times and had a great time.

Reply from Hoseasons
Love the peace and quiet of Raywell…
Love the peace and quiet of Raywell Lodges staff are great and always appreciate the surroundings

Reply from Hoseasons
Very helpful on the phone
After holiday was cancelled due too…
After holiday was cancelled due too caravan becoming unavailable By them called and was dealt with very quick
Courteous and helpful phone assistance…
Courteous and helpful phone assistance when booking
The booking was quite simple and
The booking was quite simple and
The caravan we stayed in was excellent .
Choice and reliability
I prefer to book via Hoseasons as there is so much choice on one website.
With all the different holiday parks, lodges and cottages in one place, it's easy to compare prices.
Also I had a £30 voucher to use. 😁
We have booked numerous holidays with…
We have booked numerous holidays with hoseasons, they are so easy to deal with, booking process so easy, plenty of holidays to choose from, the ones we picked in the past were really great to stay in can't fault them.
Booked on line very easy and efficient…
Booked on line very easy and efficient system, all sorted in five minutes
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