I visited The Hotbin stand at the Chelsea Flower Show and I was reminded that I needed more wood chippings as my very busy worms were not altogether happy with a rather boggy compost they were living... See more
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Review summary
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Great help and advice from the team at the Chelsea Flower show and purchased one when we got home. Delivered quickly, set up following the instructions and we are away, temps up in the green zone and... See more
Company replied
The HotBin was received quickly, though confusingly in two packages - the plinth first and the actual HotBin the next day. We have followed the guidance and are pleased with the result so far. Afte... See more
So far so good but too early to tell about results yet. The purchasing process was simple and delivery was very prompt with lots of helpful updates on progress of shipping. The instructions w... See more
Company details
- #58 of 99 best companies in Garden
- #115 of 191 best companies in Garden centre
Written by the company
HOTBIN is passionate about composting and getting more people to do it! With the HOTBIN range of hot composters more types of waste can be recycled more quickly into rich, peat-free compost. Reaching 40-60c, HOTBIN uses hot composting methods to help to recycle more types of home and garden waste into compost and reduce the amount of waste sent to landfill. No turning or tumbling required. Designed and made in the UK.
HOTBIN Brand Promise
Written by the company
- We're committed to support you
- At HOTBIN, our promise is simple: if you have enough waste, there is no reason you cannot successfully hot compost with HOTBIN. We’re not just selling you a bin, we’re here to help you turn food and garden waste into rich, usable compost, confidently and consistently. Our dedicated customer support line is available 5 days a week, ready to guide you through every stage, from first setup and getting the temperature up, to troubleshooting and fine-tuning your routine. Whether you’re a complete beginner or an experienced composter, we’ll support you with clear, practical advice until you are satisfied you are up and running. If you ever feel stuck, unsure, or just want reassurance that you’re on the right track, please call our free phone number 0808 168 8499. With HOTBIN, you’re not on your own we’re here to help.
Contact info
Spennymoor, United Kingdom
- 08081688499
- help@hotbincomposting.com
- www.hotbincomposting.com
4.6
Excellent
815 reviews
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Spare parts for my Hotbin
Squirrels had gnawed the vent on my Hotbin meaning it didn’t heat up. I emailed Customer Services for advice and was told I could buy replacement parts. They told me which to buy and provided a link. My Hotbin is now working again for a very reasonable cost. Thank you
13 April 2026
Reply from HOTBIN Composting
Thanks so much for taking the time to share your customer experience.
Those squirrels can be surprisingly determined! Really pleased our team could quickly point you to the right replacement part and get you back up and running. Happy hot composting and please feel free to give us a shout anytime you need a hand.
Just wanted a small part
Just wanted a small part, the opening valve at the top. Very quick and efficient service. We love our hot bin.
16 April 2026
Reply from HOTBIN Composting
We love that you love your HOTBIN! Glad we were able to help you quickly with the spare part you needed.
Fast delivery and soon up and running…
Fast delivery and soon up and running easy to use
14 April 2026
Reply from HOTBIN Composting
Great to hear about the speedy delivery and that you have found your HOTBIN easy to get running and use - This is one of HOTBIN's many key selling points and exactly what we love to hear from our customers. Happy composting!
Excellent product
Excellent product, has already started producing liquid feed.
Delivery was great and setting up quite easy. Had to be a little careful in placing the hotbin as it is light - unlike Lincolnshire winds.
7 April 2026
Reply from HOTBIN Composting
Appreciate the review, thank you! Brilliant to hear you’re already getting liquid feed (water it down approx. 10:1) and that delivery and setup were smooth.
And yes… those Lincolnshire winds don’t mess about! Great tip to site it somewhere sheltered/secure (a shady area is fine too). Don't worry I am sure the HOTBIN will feel more planted once it had a couple of weeks of waste added. Happy hot composting!
Spare parts order
We needed to buy spare parts for our hotbin. Ordering was simple and goods arrived within a few days. Can’t complain really.
13 April 2026
Reply from HOTBIN Composting
Thanks for your review! We’re glad ordering was straightforward and your parts arrived quickly. Replacement parts are a handy way to keep your HOTBIN in the best possible working condition, especially if anything gets misplaced or damaged over time. If you ever need any support, please just give us a shout.
Reply from HOTBIN Composting
Fantastic to here, thanks for the review!
Happy Composting :)
Second one I’ve bought as the first one…
Second one I’ve bought as the first one is so good. Very speedy compost and much faster than my dalek style composters. Came very quickly after ordering.
8 April 2026
Reply from HOTBIN Composting
Buying a second HOTBIN, love this!
Great to hear your first HOTBIN has been giving you VERY SPEEDY compost (sounds like the old dalek bins have been left in the slow lane). Good to hear delivery was speedy too, your garden is very lucky to be benefiting from so much lovely compost!
Prompt delivery
Prompt delivery, easily assembled and temperature at a good level after one week. Only had it 2.5 weeks so can’t comment on the output yet.
7 April 2026
Reply from HOTBIN Composting
Thanks for the review, sounds like you are off to a really good start! Prompt delivery, easy assembly, and a good temperature after just one week is exactly where you want to be, good work.
You're right, two and half week is far too early to judge the finished compost (the first batch normally takes around 90 days). Just keep feeding little and often with your kitchen and garden waste (greens/browns) and this should keep the temperature high and your heap happy.
FYI - We’ll send a separate PRODUCT review in around 7-8 weeks, once you’ve had time to get your HOTBIN running, build your heap, and see how it performs.
Sturdy well made hot composter
Sturdy well made hot composter. Lid fits firmly and keeps flies out. Very pleased with it so far.
30 March 2026
Reply from HOTBIN Composting
Thanks for the great review, really pleased you’re happy with how sturdy the HOTBIN feels - keeping the flies out is always a bonus!
Just to clarify for readers on the material too: HOTBIN is made from ARPRO® an expanded polypropylene (EPP), it can look similar at a glance, but it’s not polystyrene.
EPP is tough and impact-resistant, so it’s built to last outdoors. And because it’s also highly insulating, it helps the HOTBIN hold the heat needed for effective hot composting.
Happy hot composting
This is a solid and well-built unit
This is a solid and well-built unit, especially considering the material it’s made from. It arrived quickly and was securely packaged.
It’s more labour-intensive than a traditional cold compost bin. It requires you to chop materials into small pieces before adding them, which can be time-consuming. I’ve also found it quite difficult to get the unit to reach the recommended temperature, which has been a bit frustrating.
That said, I’m hopeful that it will become easier to use and more effective over time as I get more familiar with the process.
23 March 2026
Reply from HOTBIN Composting
Thanks for the review fab to hear it arrived quickly, well packaged, and feels solid and well built.
Hot composting can feel a little more “hands-on” at the start but the reward are composting in 90 days and no turning etc. The good news is you don’t need to chop everything so small forever, it’s mainly the first few weeks while you’re building the active core. Once it’s established, it becomes much more forgiving, chopping does help the bacteria digest your waste efficiently though.
On the temperature, the most common blockers are:
Not enough volume yet (it usually needs to be at least half full to build a proper hot zone 40°C plus)
Mix balance (too wet = cool/sluggish, too dry = slow; a steady add of shredded paper/cardboard + woodchip does help)
Thermometer position (internal probe into the active centre gives the true reading)
Important to note. You can still produce a good balanced compost in 90 days if you average 30°C for 3 months. Once it’s in its stride, it should feel a lot less like hard work and a lot more like “add waste, make compost.” Hope this helps.
Hot bin service
U was helped find my parcel as one part went missing through the del company
The item was well packed but I did not use the item as my husband passed away sadly
Hot bin had the item back but sadly I list £50 on it for returning the item this was a charge for collection which was al lot for me at the sad time but I would not of been able to use
17 November 2025
Reply from HOTBIN Composting
We're so sorry to hear about your husband’s passing, thank you for sharing that, and please accept our sincere condolences.
I’m glad our team was able to help track down the missing part and that everything arrived well packed, but I completely understand why you weren’t able to use it.
Great customer service. Too soon to tell if it makes compost.
Ordering and delivery were super quick and easy. I still haven’t managed to get the bin to heat up, although I’ve started it up from scratch twice now. I thought I’d followed all the instructions. It’s an attractive piece of garden furniture, does not attract flies, and so can be placed nearer the house than my other compost bins. It’s too soon to say how effective it will be. (It might be quite hard work.)
30 March 2026
Reply from HOTBIN Composting
Thanks for such a thoughtful review really pleased to hear you found ordering and delivery were quick and easy.
On the heat: don’t worry, you’re not alone (some trail and error is needed) if it hasn’t warmed up after two restarts, it’s usually something simple we can troubleshoot. The two biggest checks are:
Is the HOTBIN at least half full? You need that volume for the “hot” zone to build.
Are you using the internal thermometer for an accurate reading? (The lid gauge can be a bit optimistic/pessimistic depending on conditions.)
If you have an lawn clippings mix in approx. 20 ltrs with some shredded paper and give it a stir - This should also help to give the temp a bit of a boost.
If you’d like, please drop our support team a message with what you’re adding (roughly how often, and whether you’re adding shredded paper/woodchip) and we’ll help you get it properly cooking, without it feeling like hard work. Once it’s up and running, it should be much more “feed it and forget it” than “hard work in the garden”!
Easy to order
Easy to order. Easy to get going. Looks neat and tidy. Very effective at making compost.
31 March 2026
Reply from HOTBIN Composting
Music to our ears. Easy start, smart look, and efficient, what more could you want from a compost bin. Happy HOTBIN-ing!
Superb gift
Excellent product that was received really well. It hasn't got to a really high temperature but has reached 20 Degrees.
Hoping it will get higher.
24 March 2026
Reply from HOTBIN Composting
Thanks for the lovely review, HOTBIN does make a great gift idea! 🎁
20°C is a good start while things are it’s bedding in. You'll typically see 40°C once the bin is half full and you check the temp with the internal heap thermometer. Just keep adding waste, a little bit of grass goes a long way to boost the temperature. Keep adding a mix (a bit of “dry browns” like shredded paper/cardboard with the wetter waste), you should see the temperature climb further. If you’d like some more quick tips, hit the website Support>Get Composting pages or just give us a shout on our free phone number. Happy hot composting!
Order arrived as expected and on time.
31 March 2026
Reply from HOTBIN Composting
Thank you for your review. We’re glad to hear your order arrived on time and just as expected.
Happy HOTBIN Composting
The HOTBIN Team
Quick response to my order
23 March 2026
Reply from HOTBIN Composting
Thanks for the feedback! Great to hear your order was processed so quickly.
Happy HOTBIN Composting
HOTBIN Team
Reply from HOTBIN Composting
Thanks for the great review. We’re so glad you’re pleased.
Happy HOTBIN Composing
HOTBIN Team
Arrived quickly
Arrived quickly, looks good, but a bit more complicated than it seems from the website, and mine still hasn't got hot enough after around 4 weeks and 2 go's at boosting it. Also, I may have to stress and get nerdy over filling it!
30 March 2026
Reply from HOTBIN Composting
Thank you for your feedback.
We’re glad to hear your HOTBIN arrived quickly and that you’re happy with how it looks. How quickly the HOTBIN heats up will depend on the amount of waste you have available to add to the HOTBIN. It needs to be at least half full before you start to see temperatures in the hot composting zone.
Our team is always happy to help you troubleshoot and get things running as they should.
Freephone 0808 168 8499
Email help@hotbincomposting.com
The HOTBIN Team
So easy to set my hotbin up when it…
So easy to set my hotbin up when it arrived. All of the supporting instructions were clear and easy to follow. I was shocked how quickly it heated up, just 3-4 days to reach ideal temperature.
20 April 2026
Reply from HOTBIN Composting
Thanks for the great feedback!
We're glad setup was easy and that your HOTBIN heated up so quickly.
Enjoy your HOTBIN Composting journey.
HOTBIN Team
Not able to respond
9 March 2026
Reply from HOTBIN Composting
Thank you for your review.
Our customer support team are happy to help if you have any concerns.
Happy HOTBIN Composting.
The HOTBIN Team
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