Hotbit Exchange 

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Rated 4 out of 5 stars

Oké a true review! First of all I was very afraid (after deposits and reading all negative reviews here), BUT…. Withdrawals went as supposed, only high gas fees ERC-20, straight to my wallet... See more

Rated 2 out of 5 stars

This review is to prove some people that are accusing this platform all in the name of scam😠 I'm here to prove y'all that the platforms are 100% legit I don't know how to show the proof in this webs... See more

Rated 1 out of 5 stars

Hotbit stole my coins worth 10000 usd. They have some stupid explanation of stealing as their defend with no customer service. They have stolen millions of dollars doing this. Stay away from them t... See more

Rated 3 out of 5 stars

Hotbit is an OK exchange in my experience. Their support responds fast and clear. The lack of desktop app and/or QR code login support is why i'm giving 3 stars instead of 4 right now. Do i use Hotbit... See more

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4 reviews in the last 12 months

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Rated 1 out of 5 stars

Try to withdrawal but they froze my account.

This is a big Scam for HotBit. These people are Scum on earth. This is what they said to me.

Here is what Hotbit typed up to me.

Here is the story of what the Scum said,
You need to pay the tax by purchasing cryptocurrency or wire transfer to our designated tax account within the specified time.

Your total profit: 104,809.73 USDT, subject to personal income tax of 20% of your profit, amount: 20,961.95 USDT.

Please complete your tax indicators before April 21, 2022, (except for non-working days) If you fail to complete the tax declaration within the specified time, the exchange may freeze your account, I hope you pay attention to as well as cooperate, and pay the tax withdrawal profit as soon as possible, wish you a happy life!

You have an unpaid personal income tax on the HOTBIT exchange. The total amount of your account is 27656.47 USDT, and the total profit is 104809.73 USDT, and the personal income tax is 20% of the profit, which is 20961.95 USDT. If you fail to complete the tax declaration within the specified time, the exchange may freeze your account. I hope you will pay attention to and cooperate with the exchange to pay tax and withdraw your profit as soon as possible

That is your withdrawal, the funds are in the withdrawal system, please pay your taxes as soon as possible, thank you.

You will need to pay at least 50% of your personal income tax of 20,961.95 USDDT within 7 business days (excluding non-business days) in order to request an extension for you to pay the tax.

Please pay your personal income tax to our designated tax account according to the specified time, and the payment will be unlocked automatically. Thank you

According to Article 21 of the relevant tax regulations of the Exchange: taxpayers shall complete the tax payment and declaration 7 working days after the activation of the tax system, please complete the tax index before April 19, 2022, if you fail to complete the tax declaration within the specified time, the Exchange may freeze your account, I hope you pay attention to as well as cooperate and pay the tax withdrawal profit as soon as possible, wish you a happy life!

Our tax is collected from the designated tax payment account, please strictly follow our tax regulations. Thank you.

I will change or remove this review if/when I receive my funds.

Please give me some feedback thank you all.

17 April 2022
Unprompted review
Rated 1 out of 5 stars

WITHDRAW IS DISABLED

12 April 2022
Unprompted review
Hotbit Exchange logo

Reply from Hotbit Exchange

Hello there,
please contact us in support ticket https://hotbit.zendesk.com/hc/en-us/requests/new
All funds are safe on hotbit, it will never disable.

Rated 1 out of 5 stars

Live and Learn

Lifted from Hotbit's TOS: "Hotbit does not provide services for users from the following countries / areas: United States of America." Unfortunately, as an American, I did not find this until after having created an account. My intentions were to mainly use the website as a wallet for Saitama and XRP. Tried a dry-run withdraw of 676362220.7559543 Saitama and was told the fee would be, 420000000. It also showed that I would be receiving "0" after the withdraw. The best part is I mined rather than purchased. So, the only thing I would lose was the 96 hours in mining. Needless to say, the website will never see any "real money" from me. For the folks at Hotbit. **Update** For the person Hotbit. "0" shows up when using Microsoft Edge, Firefox, and the Hotbit app.

7 April 2022
Unprompted review
Hotbit Exchange logo

Reply from Hotbit Exchange

Hello,
maybe there is a display problems on your interface , please try to refresh, according to the number you gave, the amount after successful withdrawal should not be 0.
Thanks.

Rated 1 out of 5 stars

HOTBIT is not a recommended exchange.

(Apr 7, 2022)
I was a HOTBIT customer and my account was suddenly banned in Feb 2021, HOTBIT did not give me a detailed reason and my hard earned 70,000 USDT has not been returned after waiting for over a year. No matter how many times I have sent messages to support, the response has been an automated message that says "Patiently wait..." .
Please do not lose your funds with HOTBIT.
Ticket #523763

(June 1, 2022)
No feedback was received from Hotbit Exchange by the end of May.
Hotbit does not keep its promises.
Ticket #702809

7 April 2022
Unprompted review
Hotbit Exchange logo

Reply from Hotbit Exchange

Hello,
we are verifying your information all the time, we will give you a feedback within this month.
Thanks for your waiting!

Rated 1 out of 5 stars

hotbit exchange is 1000000 times fake…

hotbit exchange is 1000000 times fake and fraud platform.

7 April 2022
Unprompted review
Hotbit Exchange logo

Reply from Hotbit Exchange

Hello,we don't know what happened to you that made you so angry, sorry for the bad experience, maybe you can tell us the details and we will correct it.
Thanks.

Rated 1 out of 5 stars

It doesnt matter which chain you…

It doesnt matter which chain you withdraw money, wheter trc20 or bep20, you need to wait at least 3 hours. So slow

6 April 2022
Unprompted review
Hotbit Exchange logo

Reply from Hotbit Exchange

Hello there, our system is fully automatic. Usually,withdrawals are sent out within 30 minutes automatically .If you are experiencing slow withdrawals, it may be due to congestion on the chain, but we will try to improve your experience anyway. Thank you for your support!

Rated 1 out of 5 stars

HotBit is by far the worst crypto exchange

HotBit is by far the worst crypto exchange out there. They are dangerous, stealing and they have the worst customer service in the space. On 30th April 2020 - yes, two years ago - they have announced that they will stop the trading and withdrawal function for DAG / Constellation Network. This, in order do the the token swap from the old ERC-20 token to the new mainnet token. HotBit has never confirmed if this token swap has actually been done - however, they keep the tokens to themselves for soon 2 years. Yes, you could withdraw the ERC-20 tokens but they are worthless. This is theft and they are unwilling to compensate the DAG-users. I have seen numerous similar experiences with different coins. My advice: Keep your money as far from this exchange as possible. My ticket number: #565832

4 April 2022
Unprompted review
Hotbit Exchange logo

Reply from Hotbit Exchange

Dear User!

DAG is in the last step and we will release an announcement with updates soon!

We are sorry for any inconvenience!

Rated 1 out of 5 stars

Beware. An extremely unhelpful exchange...

I transferred 500 USDT to my Hotbit account.

Little did I know that Hotbit themselves had changed my receiving address. No notification or warning as far as I could see when I logged in.

I sent a message to them expecting that it would be easy to resolve. They asked me for 0.2 ETH (more than the amount itself) to resolve. Crazy, because I had to double check the email address to confirm I wasn't being phished with an email by a scammer. But alas, no, they really do expect 0.2 ETH (700 USDT) to retrieve my 500 USDT. Incredible.

Naturally, it's the last time I'm using this exchange. Very poor customer service.

3 April 2022
Unprompted review
Rated 3 out of 5 stars

A few days ago they opened traiding for…

Customer support helped me to get my tokens. Probably there was a technical issues that had to be fixed in the blackened.

My ticket number: 653017

Response Hotbit Support team

Hello,

I urgented your situation. Due to the large number of applications, your application will be approved soon.

Thank you.

Therefore my case is closed and I'm happy again.

3 April 2022
Unprompted review
Hotbit Exchange logo

Reply from Hotbit Exchange

Hi,
Hope you enjoy the trading on Hotbit.
If you have any question, please contact us again.
Thanks.

Rated 1 out of 5 stars

HORRIBLE EXCHANGE

HORRIBLE EXCHANGE. I TRANSFERRED OVER COINS FROM THE ERC20 CHAIN AND THEIR DEPOSIT DEFAULTED TO BSC20, WHICH I THINK IS OK, BUT NOW KNOW IT'S NOT. YOU ARE UNABLE TO CHANGE BLOCKCHAINS AND THEY KEEP TELLING ME IT'S MY FAULT FOR NOT CHANGING EXCHANGES, IT WHICH YOU CAN'T. NOW THEY WANT .2 ETH TO TRY TO FIND MY COINS AND IT COULD TAKE 3-6 MONTHS WITH NO GUARANTEE, ALL THE WHILE BLAMING ME FOR THE LOSS. SCREW THESE COMMIES!!!

17 March 2022
Unprompted review
Hotbit Exchange logo

Reply from Hotbit Exchange

Hello!

If you deposit a token with the wrong chain, it requires a lot of manpower and risk to refund the funds. Therefore a 0.2 ETH fee is required. Once the fee is paid, the funds will be returned within 3-6 months and the returning txid will also be provided

Yours sincerely,
Hotbit Team

Rated 1 out of 5 stars

BE CAREFUL / ⚠️ 📢 Alerts Alerts Alerts

I was recently trading of HOTBiT they have to eat my ADA tokens.I contact 59 times No responsed
Please don't Trading "Hotbit" crypto exchange it is a very very BAD, WORST.
FRAUD, THAFT, LIERS, SCAMMERS
Stay away:
CALL: 💯%ABSOLUTELY
"SCAM Hotbit Exchange Thaft"

17 March 2022
Unprompted review
Hotbit Exchange logo

Reply from Hotbit Exchange

Dear Hotbit user,
We are sorry for you bad experience! Please provide your ticket number and we will help you out within 48 hours

Yours sincerely,
Hotbit Team

Rated 5 out of 5 stars

Why don't you take a try to Hotbit

Why don't you take a try to Hotbit? You will see it is a fantastic app. Easy to use, user-friendly. Amazing experience. I would like to refer the app to everyone.

14 March 2022
Unprompted review
Hotbit Exchange logo

Reply from Hotbit Exchange

Hi,
Hope you enjoy the trading on Hotbit.
If you have any question, please contact us!
Thanks.

Rated 5 out of 5 stars

Invest on Hotbit

If you have used the Investment function and ETF products on Hotbit crypto exchange, you will see it is so easy to make money in crypto world. This is the best app I ahve ever seen, fast and east to use.

14 March 2022
Unprompted review
Hotbit Exchange logo

Reply from Hotbit Exchange

Hi,
Hope you enjoy the trading on Hotbit.
If you have any question, please contact us!
Thanks.

Rated 5 out of 5 stars

Hotbit is the best crypto exchange I ever used

Hotbit is the best crypto exchange I have ever seen. It is easy to find my love projects to invest in the easiest way. And the Investment function if you use, really great money-earning ways.

13 March 2022
Unprompted review
Hotbit Exchange logo

Reply from Hotbit Exchange

Hi,
Hope you enjoy the trading on Hotbit.
If you have any question, please contact us!
Thanks.

Rated 1 out of 5 stars

Hotbit scammed me of my X-cash coins

Hotbit scammed me of my X-cash coins. I keep writing them since April 2021 and i only got 1 straight answer as issues like mine are solved once or twice a year and i should wait. My coins went 10x drop in value since then....Funny thing is that i sent them from mobile wallet and besides the receiving Hotbit wallet there was a space for a Paymentid its called but it had(optional) behind it so i didnt bother to write that in too. So now on my acc nothing apears there not even in history. On email they keep telling me to wait wait wait but its almost been 1 year and my hopes are verry thin.

Update: Ticket number #181679
Update: 5 days passed notin happend

7 March 2022
Unprompted review
Hotbit Exchange logo

Reply from Hotbit Exchange

Dear Hotbit user,
We are sorry for you bad experience! Please provide your ticket number and we will help you out within 48 hours

Yours sincerely,
Hotbit Team

Rated 1 out of 5 stars

Ive been using hotbit for months

Ive been using hotbit for months but now i see the risk in using hobit. There is something called selective scamming. Hotbit is scam. They freeze peoples fund without reason and will never respond or give time your funds will be released. If you need your funds in an emergency like i did. Youd be dead buried and forgotten because you wont get your funds. Probably hotbit is going bankrupt. I don't want people losing their hardearned money like me. They blocked people from revealing their scams in groups and responding with automated email response. Their ceo is hidden i recently found out when asking for my funds since 18th of january. Rings a bell? Ive warned you. A word is enough for the wise.
*Update* Its a shame hotbit is buying positive reviews. As you can see their reply they admit to still holding my money for no reason. Do not fall for the tricks on social media this exchange is a scam exchange please. Today 28th march 2022 they still holding my money.***
*Update* A year later Hotbit closed! Guess my suspicions were right.
I will forever TRY MY BEST TO KEEP updating trustpilot about some companies I know so a lot of you guys can be very careful out there.

28 February 2022
Unprompted review
Hotbit Exchange logo

Reply from Hotbit Exchange

Dear user!

Your funds will not be frozen without any reason! Please send us the support ticket
https://hotbit.zendesk.com/hc/en-us/requests/new and we will check the issue out within 48 hours

Yours sincerely,
Hotbit Team

Rated 5 out of 5 stars

I think this platform is not the best

I think this platform is not the best, but I dont understand the people here (I think they are bots or anything like that because the most people only have 1 review with their account), anyways depositing and withdrawal works. But it wouldnt be my first choice, maybe others had problems, I hadnt

21 February 2022
Unprompted review
Rated 1 out of 5 stars

Weird App

Weird App, no features, cant customise anything, no notification
Review by Anonymous User Its a weird app, the only reason to use this app is, some coins which are only listed on here UNFORTUNATELY. There app is Crap and website is horrible. No notification for Filled orders, no notification for Fund received, no Price alert option. Is it a Rocket science? Chart on the app and chart on the website is crap. No features at all. No Customer Support, no customer care. If you put some question on their Telegram support group no one replies, and one of the admin replied saying 'Baby' hahahahahahahaaaaaaaa..and when i replied that i am not your baby, then they blocked me lol.. Hotbit is a big scam.

21 February 2022
Unprompted review
Rated 4 out of 5 stars

Oké a true review!

Oké a true review!

First of all I was very afraid (after deposits and reading all negative reviews here), BUT….

Withdrawals went as supposed, only high gas fees ERC-20, straight to my wallet!

From my opinion, don’t be scared by rumors and try yourself!

I think HotBit has learned there lesson(s) and are an true add-on as exchange

18 February 2022
Unprompted review
Rated 1 out of 5 stars

I try to withdraw from them and seems i…

I try to withdraw from them and seems i just lost my coins, and nobody answers to emails. The worst customer service

18 February 2022
Unprompted review
Hotbit Exchange logo

Reply from Hotbit Exchange

Dear Hotbit user,
We are sorry for you bad experience! Please provide your ticket number and we will help you out within 48 hours

Yours sincerely,
Hotbit Team

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