Hotbit Exchange 

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Rated 4 out of 5 stars

Oké a true review! First of all I was very afraid (after deposits and reading all negative reviews here), BUT…. Withdrawals went as supposed, only high gas fees ERC-20, straight to my wallet... See more

Rated 2 out of 5 stars

This review is to prove some people that are accusing this platform all in the name of scam😠 I'm here to prove y'all that the platforms are 100% legit I don't know how to show the proof in this webs... See more

Rated 1 out of 5 stars

Hotbit stole my coins worth 10000 usd. They have some stupid explanation of stealing as their defend with no customer service. They have stolen millions of dollars doing this. Stay away from them t... See more

Rated 3 out of 5 stars

Hotbit is an OK exchange in my experience. Their support responds fast and clear. The lack of desktop app and/or QR code login support is why i'm giving 3 stars instead of 4 right now. Do i use Hotbit... See more

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4 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible exchange

Terrible exchange. They extort you for ETH to an unknown address to get coins you sent to their exchange released. They also have zero public info about their location. They are clearly hiding their location since they are scammers. DO NOT USE THIS EXCHANGE

12 February 2022
Unprompted review
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Reply from Hotbit Exchange

Hello!

A 0.2ETH fee will only be required if you deposited a wrong token, or using the wrong chain! This is all communicated clearly if you sent a support ticket!

Thanks

Rated 4 out of 5 stars

On a more positive note:

Honestly I was very afraid after reading these reviews here, after depositing 2000 usd.
The reviews are concerning, and I felt I needed to share my positive experience.

I have tried withdrawing USDT > bep20 and it works like a charm. Received it superfast (30sec) on the other exchange. The only downside of the exchange is that the volume is very thin. Watch out before trading a coin, unless you want to hold long term.
Also watch out for withdrawal fees. This varies per coin. Withdrawing my USDT was 1 usdt per pull. If it was 50 or 500 it was still 1 usdt.

I don't get why people are so negative about hotbit. Possibly their own fault of selecting a wrong error? Just be cautious. Hotbit is legit.

TokenID proof: 0x0c54e33f6c0350beb349e0241bd7d500174bfaeafd5d8cc496ce855b44a51ff8

0x86a26a1f5965daf687aae4030289c9faf57567f1aaf0d337d6bee5ae387879c2

10 February 2022
Unprompted review
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Reply from Hotbit Exchange

Hi,
Hope you enjoy the trading on Hotbit!!

Thanks!

Rated 1 out of 5 stars

Scammers with NO DOUBT!

One of the worst exchange I have ever seen in supporting. There is no trace and history for the tickets. There is no live chat at all but a robot which make you loop from the beginning with some silly questions again when you say at the end that you still have problem!
the verification sucks! My balance is there and I'm stuck in between and can't withdraw my balance due to their stupid system.

6 February 2022
Unprompted review
Hotbit Exchange logo

Reply from Hotbit Exchange

Dear Hotbit user,
We are sorry for you bad experience! Please provide your ticket number and we will help you out within 48 hours

Yours sincerely,
Hotbit Team

Rated 1 out of 5 stars

It has been freezing my assets

It has been freezing my assets since 9:12:21 o’clock on January 27th.
Given that Hotbit is the only exchange in the world that has the word Lock Freez in its fund tab, this is probably a way of abusing customer assets for this platform.

Because I could not use my assets during this period, I suffered a 40% loss.

2 February 2022
Unprompted review
Hotbit Exchange logo

Reply from Hotbit Exchange

Dear Hotbit user,
We are sorry for you bad experience! Please provide your ticket number and we will help you out within 48 hours

Yours sincerely,
Hotbit Team

Rated 1 out of 5 stars

Don't transfer funds here!

Transferred ADA from another exchange, and when the TX was completed the block explorer shows the coins in my hotbit ADA wallet but on the app the funds were not in the wallet. Contacted support and 18 hours later the funds along with many others were all moved to another address in the same block. 8 hours later and all those transfers are still on this mystery address sitting there. I missed out on an early investment because of this and support has not replied with any updates despite my asking how long it will take. All I get are responses saying "be patient". OK but I've never had this happen to me before in the 7 years and dozens of exchanges I have used over the years. I also see a LOT of other people complaining of the same thing. They seem to just, take your funds with no recourse. Many of the complaints, the people said they never got their coins back. I'll NEVER use this exchange again. I wish I never did.

30 January 2022
Unprompted review
Hotbit Exchange logo

Reply from Hotbit Exchange

Dear Hotbit user,
We are sorry for you bad experience! Please provide your ticket number and we will help you out within 48 hours

Yours sincerely,
Hotbit Team

Rated 1 out of 5 stars

They lie, stay away.

I bought 4 no name coins at $50 each just for fun to try out their "low risk" and "steady" flagged investment. The coin dropped to under 1 cent and was dropped from their investment line. It was only $200 and I knew it was a serious risk but I was fine with the loss. However they "re-evaluated the contract" while my coins were locked and converted 4 coins into .04 under the new contract; a 100 old to 1 new ratio while my coins were locked and I couldn't touch them. The "new contract" of the same coin is listed at $120. Over double what I paid per coin. And in case you missed it, my 4 coins are now only .04 and my $200 is now worth $4. That I am seriously not fine with.

19 January 2022
Unprompted review
Rated 1 out of 5 stars

SCAM?

Hotbit stopped trading and withdrawal of POKT over a week ago, locking users funds. No explanation has been given. No timeframe to solve the issue. Has Hotbit stolen money from its users?

14 January 2022
Unprompted review
Hotbit Exchange logo

Reply from Hotbit Exchange

Dear User!

Please follow our announcement! Hotbit has already provided solution for all POKT Hotbit holders: https://hotbit.zendesk.com/hc/en-us/articles/4419589904407-

Yours sincerely,
Hotbit Team

Rated 1 out of 5 stars

They are the most stupid scammers ...

They are the most stupid scammers .... they fraud their costumers.
All is fake. Their volume, price and investing tools.

Be careful and aware from this site.
I can't withdrawal my money. Their support want to send them your all personal information.

9 January 2022
Unprompted review
Rated 1 out of 5 stars

Very bad site

Very bad site, they are locking assets without explanation and no withdrawal available. They also so do not update tokens to the new versions and forks

2 January 2022
Unprompted review
Hotbit Exchange logo

Reply from Hotbit Exchange

Dear user!

Please provide your ticket number and I will check the issue for you in more detail!

Thanks

Rated 1 out of 5 stars

I am a Canadian who started investing…

I am a Canadian who started investing into crypto in September 2021. This exchange I cannot recommend. I only deposited and invested $200 with this exchange to test. It was good I didn’t deposit any large amounts. Transferring Etch erc20 was almost lost by Hotbit. It took 2-3 days to resolve. My google Authenticator was not properly transferred when I received a new phone. I sent them more than enough information from original transaction screen shots to my ID and was emailing them from my registered email account. Useless customer service. Every other exchange I use has been 100% legit. Bitrue, bitbuy, Bittrex. Hotbit scammers with useless customer support. Canadians stay away.

31 December 2021
Unprompted review
Hotbit Exchange logo

Reply from Hotbit Exchange

Dear user!

Please provide your ticket number and I will check the issue for you in more detail!

Thanks

Rated 1 out of 5 stars

Hotbit is a bloody scammers...

Hotbit is a bloody scammers...
After complain a few times...
I account got deleted...don't exist..
My money also gone ..
Bloody scam.... Blood sucker
Your staff even delete my account..
How to provide...
U mean u had clone website????
Think u better catch ur corrupt staff..
Or u all in the acts????

30 December 2021
Unprompted review
Hotbit Exchange logo

Reply from Hotbit Exchange

Dear user!

Please provide your ticket number and I will check the issue for you in more detail!

Thanks

Rated 1 out of 5 stars

I was scam I think may be in my…

I was scam I think may be in my T-mobile accounts but i taught it is okay no since I had put in a antivirus from Mcafee and when i stream about hotbit it says trust line is good. I deposited 100 dollars and buy Solo coins and I have 23 coins and for three days I tried to transferred my solo to Xuum I wanted to participate the snapshot and airdrop. They wont let me transferred they said it freeze.. whooo it what reason it is already almost 2 days back and forth in the customer support and problem was not resolved. I agreed this a scam exchanger. I like to warn everyone. This is only my experienced but I am thankful only loss or not maybe .

21 December 2021
Unprompted review

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