Howard Custom Transfers, Inc. Reviews 629

TrustScore 5 out of 5

4.8

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Rated 4 out of 5 stars

Transfers arrived fast within 4 days. Had a few questions so I decided to call and Ryan was super helpful and took time to answer all of the doubts I had, even before placing the order. The quality of... See more

Company replied

Rated 5 out of 5 stars

Had t-shirts and sweaters made for my high school's club. Staff was responsive, helpful, and professional throughout entire process. Spirit store they set up ran perfectly, and they worked with me to... See more

Company replied

Rated 5 out of 5 stars

I had an amazing experience with Howard Custom Transfers from start to finish. I was very new to the process and customer service was extremely responsive and helped me create the gang sheet that best... See more

Company replied

Rated 5 out of 5 stars

Excellent process as a new business owner. Ryan Love answered all my questions and explained the best options for my transfers. Howard Custom made an anxious situation enjoyable because ordering was s... See more

Company replied

Company details

  1. Manufacturer
  2. Business-to-Business service
  3. Prints and signs store

Written by the company

High-quality custom heat transfers delivered FAST. Howard Custom Transfers specializes in single and multi-color screen printed heat transfers, vinyl names and numbers, as well digitally printed heat transfers. Enjoy superior customer service and super fast delivery.


Contact info

4.8

Excellent

TrustScore 5 out of 5

629 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Product was excellent

Product was excellent, and without fault. Came in a timely manner, and was handled professionally.

14 February 2024
Unprompted review
Howard Custom Transfers, Inc. logo

Reply from Howard Custom Transfers, Inc.

Thanks for the great review, Russell. We're glad you enjoyed your transfers😊💚

Rated 5 out of 5 stars

Howards made my life much easier

Howards made my life much easier. I ordered some DTF transfers, which came out amazing. They provided clear instructions, which helped because it was my first time using DTF. My order arrived in a hurry, which saved my rear end. I'll be ordering again.

20 December 2023
Unprompted review
Howard Custom Transfers, Inc. logo

Reply from Howard Custom Transfers, Inc.

Thanks for the great review, Adrian! We're glad you enjoyed your transfers💚

Rated 5 out of 5 stars

Fast order and delivery

Thank you for taking my order and getting the transfers done so quickly. They were easy to put on the jerseys and looked so professional. I will definitely be ordering more!

18 December 2023
Unprompted review
Howard Custom Transfers, Inc. logo

Reply from Howard Custom Transfers, Inc.

Thanks for the review! We're glad you enjoyed your transfers💚

Rated 5 out of 5 stars

custom service is outstanding

The business logos that were made were all perfect. I like the fact they send a couple extra to test before applying. Really eases the newbies.
When asking questions all was explained and if not sure there was always someone to help. They help me and I continue to order it's a win win for both. Received in a timely fashion which was wonderful.

4 December 2023
Unprompted review
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Reply from Howard Custom Transfers, Inc.

Thanks for the great review, Sandi! We're so happy you enjoyed your transfers💚

Rated 5 out of 5 stars

Couldn't be happier!

I switched to Howard a couple of months ago as my primary source for transfers-- couldn't be more pleased. Product is excellent and customer service is top notch. Candy is my rep and she is the absolute best. She provides great service, answers all of my questions, and couldn't be more pleasant to work with.

6 December 2023
Unprompted review
Howard Custom Transfers, Inc. logo

Reply from Howard Custom Transfers, Inc.

Thanks for the great review, Alix! We'll be sure to pass this along to Candy😊

Rated 5 out of 5 stars

Impressed!

Great to work with. Very impressed by the customer service. Amazing product!

28 October 2023
Unprompted review
Howard Custom Transfers, Inc. logo

Reply from Howard Custom Transfers, Inc.

Thanks for the review, Alex!💚

Rated 5 out of 5 stars

Great quality and so easy to use!

Great quality and so easy to use. And so fast! My business has had a slower year in sales and ordering transfers means I can keep less finished inventory on hand and keep cash flowing in my business.

20 September 2023
Unprompted review
Howard Custom Transfers, Inc. logo

Reply from Howard Custom Transfers, Inc.

Thanks for the review, Andrea!😊We're always happy to help💚

Rated 5 out of 5 stars

I couldn’t be happier with the customer…

I couldn’t be happier with the customer service and quality of product. It was perfect.

I was stressed having ordered from another transfer company, unable to communicate with one person (I talked to 3) about my needs and then received a product I couldn’t use. It was plasticky and the wrong color.
I found Howard Custom Transfers and decided to take a chance with them. I immediately had the communication I had been wanting to make my order work. And the product was the right color and texture. Saved the day!

22 August 2023
Unprompted review
Howard Custom Transfers, Inc. logo

Reply from Howard Custom Transfers, Inc.

Thanks for the great review, Dawn! We're so glad you were happy with your order😊💚

Rated 5 out of 5 stars

Would order again!

Transfers were beautiful and shipped quickly!

1 September 2023
Unprompted review
Howard Custom Transfers, Inc. logo

Reply from Howard Custom Transfers, Inc.

Thanks for the review, Amber😊

Rated 5 out of 5 stars

Howard Custom Transfers, Inc. First order was great.

All was great with my first order with Howard Custom Transfers, Inc.
Answered all my questions and made me feel comfortable as a new user of transfers, I also ordered the sample pack and it was a big help getting started.
Five stars all the way.

11 August 2023
Unprompted review
Howard Custom Transfers, Inc. logo

Reply from Howard Custom Transfers, Inc.

Thanks for the review, Paul! We're happy to hear you were pleased with your experience!

Rated 5 out of 5 stars

Great product

Good quality product. Easy to press. Communication over email can be tough at times but when I asked to speak with the sales rep on the phone, he called me within minutes.

1 August 2023
Unprompted review
Howard Custom Transfers, Inc. logo

Reply from Howard Custom Transfers, Inc.

Thanks for the review and feedback, Heath!

Rated 1 out of 5 stars

Terrible Ownership

The customer service provided was unfortunately far from satisfactory. We experienced issues with 900 transfers that were delivered with pinholes in three separate locations. Despite spending an inordinate amount of time over two weeks to rectify the problem, the re-delivered items were inaccurately printed on gang sheets. The issue was escalated to the ownership level just to facilitate a replacement order.

Their proclaimed "swift industry-standard turnaround time" seemed highly exaggerated. Marcus Howard, the owner, appeared to struggle with providing effective customer service. There seemed to be an unwillingness to accept responsibility, with the primary focus being on the fact that a replacement was provided for free.

Our team was forced to manually adjust all 450 gang sheets from the replacement order (we originally ordered 900 single items and paid extra for this service). This task was further complicated as the sheets were off-center, necessitating multiple cuts.

Regrettably, there appeared to be no concern or urgency to meet any deadlines on their part. We are left with no choice but to look for better service providers for our future needs.

2 June 2023
Unprompted review
Rated 5 out of 5 stars

This company really looks out for you

This company really looks out for you! Not only did they save me money, but when my order came accidentally messed up, they made me new transfers and I got them within 24 hours or less! I love how well their transfers hold up. And I love that they’re able to print fine details.

15 June 2023
Unprompted review
Howard Custom Transfers, Inc. logo

Reply from Howard Custom Transfers, Inc.

Thanks for the review, Bree! We appreciate your support😊💚

Rated 5 out of 5 stars

I cannot say enough great things about…

I cannot say enough great things about this product and company! Customer service is PHENOMENAL! Everyone is easy to work with, their response times are super quick, high quality product and no set up fees?? 10/10!!

19 May 2023
Unprompted review
Howard Custom Transfers, Inc. logo

Reply from Howard Custom Transfers, Inc.

Thanks for the awesome review, Elle! We appreciate your support and are always happy to help😊

Rated 5 out of 5 stars

Awesome Transfers!!!!

Very easy to order and great instructions. Definitely will be back for some other transfers.

14 April 2023
Unprompted review
Howard Custom Transfers, Inc. logo

Reply from Howard Custom Transfers, Inc.

Thanks, Chris!

Rated 5 out of 5 stars

I love that I can call and get help

I love that I can call and get help! This was my first order with Howard and I am very impressed. Thank you!

24 March 2023
Unprompted review
Howard Custom Transfers, Inc. logo

Reply from Howard Custom Transfers, Inc.

Thanks for the review! We are glad you had a great first order!

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