Howells Solicitors Reviews 

Bought a property through Howells solicitors, I am very satisfied with the service, communication was smooth, explicit and replies prompt , Harriet Slate and all her colleagues were very professional all through the purchase. We couldn’t be more satisfied.

Anna and Sara in the Swansea conveyancing team sold my leasehold flat quickly and effciiently.

I recently used this firm for my house move and couldn’t recommend them highly enough. From start to finish, their service was clear, timely, and professional, which made the whole process far less stressful.

They were always responsive and took the time to answer any questions I had, no matter how small, providing reassurance and support throughout. Communication was excellent, and I always felt well-informed at every stage.

A genuinely reliable and efficient service—thank you again for making the experience so smooth.

Excellent service received when selling our house. Sophie was amazing! Happy to answer any questions we had, and always responded quickly which made us feel very assured throughout the whole process. Would definitely recommend!

Georgie was a great help with the sale of our UK property, even though we live overseas. She was responsive and professional at all times. We couldn't have wished for a better experience.

This is the second time I’ve used Howells for the sale and conveyancing of my house, and once again they have been fantastic. I was originally recommended them by one of my clients last year, and after such a great experience the first time, I didn’t hesitate to use them again.

On both occasions I worked with Josh Ver's team, and the service was excellent throughout. They were reliable, efficient, and worked hard to get everything completed as quickly as possible. They also kept me updated and informed at every stage of the process, which made everything feel straightforward and stress-free.

I couldn’t be happier with the service and the work they provided. I would highly recommend Howells to anyone looking for professional and efficient conveyancing services. Thank you very much!

Every colleague at Howells Legal that I dealt with were professional, helpful and therefore supportive through a really challenging property sale.

Their quick responses and actions were so helpful in keeping the process moving.

From my experience, I cannot recommend them highly enough.

I cannot recommend Josh Vers and his team at Howells Solicitors highly enough! As a first-time buyer in South Wales, I expected a long and stressful process, but Josh, Susanna, and Sophie turned what is usually a headache into a breeze.

From the very first phone call, the team was exceptionally supportive. No question was too small, and they were always keen to provide clear, jargon-free advice that gave me total confidence at every stage.

What set them apart was their speed and efficiency. They were proactive and worked brilliantly with the vendor's solicitors to keep the momentum going. To complete a property purchase in under 3 months is a testament to their hard work and dedication.

If you are looking for a legal team that is professional, lightning-fast, and genuinely cares about their clients, look no further than Josh’s team at Howells. They are experts in the South Wales market.

Thank you all in Josh Vers’ Team for helping me get the keys to my first home so quickly!

Prompt and explicit service. Wouldn’t hesitate to use Howells Solicitors again.

Everyone was very good helpful and friendly, would like to say a big thank you to Leyla and Harriet , for getting us over the finish line,

Used Howells when moving house last year. While we understood there were delays around the end of the stamp duty holiday, we experienced a further month of delay after draft papers were received, which was later acknowledged by the firm.

Communication was largely reactive rather than proactive. The online portal was not updated in a timely way, and we often had to contact the firm for progress updates.

Shortly before exchange, we were informed that our mortgage offer was due to expire and that completion needed to take place the following day to avoid significant risk. This was raised very late in the process and caused considerable and avoidable stress at an already difficult point in the move.

The firm offered a £200 goodwill payment, which we accepted, but they did not agree that earlier communication would have been appropriate.

Based on our experience, we would not choose to use Howells again.

Overall, my experience with the firm was positive. Shaynie was brilliant throughout the process — always helpful, quick to respond, and clear in her communication. She genuinely made things easier and was consistently reliable.
There are a couple of areas that could be improved. The overall speed of delivery was slower than expected, and on a few occasions certain actions weren’t completed as they should have been, which caused some delays. They need to improve also on me having to print documents myself and use interactive PDF or similar, which means I can get on with it quickly, rather than having to print things off
Despite this, the service was solid, and thanks to Shaynie’s support it was mostly a smooth experience. With a bit more consistency and faster turnaround times, this would easily be a five‑star service

I was recommended Howells Solicitors by a family member. I was not disappointed. I have made a few property sales and purchases over the years and can categorically say that this has been far and away the best experience. Communications with the company have been excellent and fees very reasonable. I would use Howells Solicitors again without hesitation.

Excellent service, nothing was too much trouble. The sale was complicated but Leyla dealt with and sorted all the issues with calm intelligent action. I would not hesitate to recommend Howells solicitors.

I’ve used Howells Solicitors for 3 commercial leases now and each time the process has been supportive and straightforward. Commercial leases can be complicated to navigate at times, but the Rhys provided clarity throughout.

Erica from Howells was so professional. The whole experience was made so easy for us and I cannot recommend them highly enough.
Thank you Rhian team - Erica and Rhys.

Had a really good experience - the conveyancing process was quick, smooth and Harriet / Lucy always responded in good time - thanks Howells!

Excellent Solicitors!
Highly recommended!
Beth is brilliant!
Thank you very much!

Our transactions did eventually complete. This was not the result of efficient legal work, but because we were persistent enough to stop them quietly grinding to a halt.

What you can expect (based on our experience with the Swansea office) when working with Howells Legal:

• Cash statements containing basic errors
• Money confirmed as owed but not returned — until chased, repeatedly
• Documents requested, received, misplaced, then requested again
• Long stretches of silence, followed by selective replies
• Even longer silences broken only by persistent chasing from our side
• Multiple versions of “final” figures — none of which were actually final

By mid‑process, progress stalled completely. We were told management companies were “unresponsive”. Out of curiosity (and necessity), we contacted them ourselves and obtained the missing paperwork. From that point on, we were effectively doing the job of our solicitors — chasing third parties, reconnecting threads, and keeping the transaction alive.

At various stages we found ourselves auditing figures after they had already been issued as final, managing expiry risks on paid valuations, and correcting errors that should never have reached a client. Conveyancing became less a professional service and more a group project, with the professionals playing a surprisingly small role.

To be clear, these weren’t grey areas or matters of interpretation. They were administrative failures, lost documents, and follow‑through gaps, many acknowledged in writing — but rarely resolved without pressure. Notably, the word “apologies” never appeared from those responsible.

If you enjoy project‑managing your own conveyancing and supervising basic administration, this may be tolerable. If you expect your solicitor to do those things for you, I’d strongly recommend looking elsewhere.

And for the record: We are still owed money. Complaint number two is already in progress