My 91 year old mother needed an upgrade from her 11 year old Macbook, but couldn't afford to buy a new one so I ordered her a Premium condition Macbook Air. It arrived in truly pristine condition. She... See more
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Company details
- #2 of 84 best companies in Computer Shop
- #1 of 21 best companies in Second-hand Computer Shop
About Hoxton Macs
Written by the company
Free Shipping, 1-Year Warranties, and No-Hassle Returns
📦 Fast & Free UK Delivery Free UK Next Day Delivery with same day dispatch on orders before 1pm. 1 hour time slot and inflight options.
👩🔧 1 Year Warranty All machines are supplied with our 1 Year Return to Base Hardware Warranty and 14 day returns period.
👨💻Expert Guidance and Assistance If you need help selecting a machine right for your budget or requirements then get in touch!
Contact info
United Kingdom
- 02088193244
- info@hoxtonmacs.co.uk
- www.hoxtonmacs.co.uk
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Excellent all round
Thoroughly recommend Hoxton Macs.
The MacBook was advertised as being in “good” condition, but when it arrived it looked as good as new.
Customer service was exemplary throughout.
Great service and product
No-brainer
Second time ordering from Hoxton Macs. The first machine from them is still working like a charm. Super fast delivery and securely packed. Item as described, if not far better condition than I've expected!
Brilliant Laptop and speedy delivery
Brilliant! I have an amazing refurbished mac book air!
It's as new! Love it and loved the price!
Fast delivery. Highly recommend
Amazing product
Really good quality for even the lowest price option, came with good chargers, and very fast delivery
Only place to buy a Mac
I’ve bought two MacBook Pros, an IMac and an iPhone from Hoxton Macs. Very very very happy with all of them.
Service is always excellent, and delivery fast and secure.
Great Macbook Pro M4
Great Macbook Pro M4 in flawless condition (rated "Good") with only 50 cycles on the battery. Quick and secure delivery and amazing packaging (seriously, the box was almost as big as a suitcase). Highly recommended - my first Macbook, and definitely not my last from Hoxton Macs.
Easy to use website
Easy to use website, which has accurate descriptions. The prices are competitive. Delivery was prompt and efficient. The laptop was well packaged and eco friendly. Thank you.
Great service
Great service, the mac was in perfect condition, great price too, highly recommend
Happy with my Macbook
Happy with my Macbook. Good communication,well packed & delivered safely on time. Will use again
Excellent service
Excellent service. Items exactly as described. A small return handled quickly and fairly.
A great and easy experience
It was easy to navigate the website, pick the mac I wanted and, when there was a problem, someone from Hoxton Macs rang me and sorted it. I will definitely be using them again when I update.
Great experience buying through Hoxton Mac’s
I bought a MacBook Pro in “excellent condition” and it literally feels like a brand new MacBook with virtually no signs of use. The battery capacity is also at 100% and the delivery was extremely fast. Would definitely recommend to anyone looking to buy their next laptop!
What could be better
What could be better? My 15 inch Macbook air dates from 2023 and was rated only 'fair' but there is not a scratch on it and you could not tell it from new. Very good website, very clear what was available and what i had selected. Excellent price and first class packaging and delivery.
Hoxton Macs are a revelation
Hoxton Macs are a revelation. Buying a "new" Mac has always been a worrying experience, whether it's eBay, Private, or one of the many companies who deal in 2nd-hand Macs.
But Hoxton Macs stands apart from the crowd. Their website is perfectly laid out and a delight to navigate. They show a huge range of MacBooks of all types and prices, all described in detail. Ordering and payment are completely straightforward. I chose a "Good" quality Mac. It is perfect, without a mark, and nearly new battery.
The Mac is sent by DPD for arrival the next day, using an emailed PIN for the driver for security. Packing is in a purpose-built plastic air-filled pillow container, in a strong cardboard box, in a large, secure, plastic envelope.
Telephone assistance is immediately available to answer any queries. In my case, the 2024 M3 Mac I chose was not available after all, so Hoxton Macs called me and offered me a 2025 M4 13" MacBook in lieu at the same price (£695). It was a different colour, but I gladly accepted the offer.
The reliability, customer service, pricing and efficiency of Hoxton Macs are class setting. There is simply no need to look anywhere else if you are needing a replacement Mac.
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