Hoxton Macs Reviews 

5,879
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 1,338 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers are really happy with the outstanding quality of the products, frequently noting that devices arrive looking completely pristine and work seamlessly right out of the box. People also consistently praise the remarkably fast delivery service, secure packaging, and highly reasonable prices compared to purchasing brand new equipment from official stores. Some reviewers were not happy with occasional delivery delays, receiving incorrect items initially, or minor accessory issues encountered. Consumers additionally mentioned that these unexpected hiccups were thankfully handled and resolved promptly by the responsive and helpful support team.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently highlighting that their refurbished... See more

Quality

Users describe positive interactions with quality, noting that the devices arrive in immaculate and pristine... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting exceptionally fast shipping... See more

Service

Consumers find service to be positive, highlighting efficient communication, knowledgeable support, and fast... See more

Price

Customers had positive experiences with price, frequently highlighting unbeatable rates and significant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My 91 year old mother needed an upgrade from her 11 year old Macbook, but couldn't afford to buy a new one so I ordered her a Premium condition Macbook Air. It arrived in truly pristine condition. She... See more

Rated 5 out of 5 stars

They had exactly what I wanted at a really reasonable price, and it arrived the next day in even better condition than I expected. So now I'm typing this from my looks-like-new MacBook Air. Couldn't b... See more

Rated 5 out of 5 stars

Bought an iPad Pro 13”. Clear explanation on website. Delivered on time without fuss. Packaging is strictly functional and adequate - that’s a compromise I suppose to keep prices low. The device... See more

Rated 5 out of 5 stars

After much deliberation I purchased a 2022 MacBook Air M2, could not be more pleased with the product, flawless and works seamlessly. Well packaged with quick delivery and at competitive pricing . I d... See more



Company details

  1. #2 of 84 best companies in Computer Shop
  2. #1 of 21 best companies in Second-hand Computer Shop

About Hoxton Macs

Written by the company

Hello, we're Hoxton Macs and we're here to provide the most trusted source of refurbished Apple products, at great prices, with an unrivalled personal and professional service.

Free Shipping, 1-Year Warranties, and No-Hassle Returns

📦 Fast & Free UK Delivery Free UK Next Day Delivery with same day dispatch on orders before 1pm. 1 hour time slot and inflight options.

👩‍🔧 1 Year Warranty All machines are supplied with our 1 Year Return to Base Hardware Warranty and 14 day returns period.

👨‍💻Expert Guidance and Assistance If you need help selecting a machine right for your budget or requirements then get in touch!


Contact info

5.0

Excellent

TrustScore 5 out of 5

6k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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5.0

All reviews

(5,879)

1,310 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent selection of refurbished macs

The website was easy to use to select a suitable refurbished Mac. Before ordering, I phoned and asked for advice which was very useful. Delivery was prompt. Most importantly, the refurbished Mac works well and meets my needs.

3 August 2026
Rated 5 out of 5 stars

Excellent experience buying an iPad Pro 13”

Bought an iPad Pro 13”.
Clear explanation on website. Delivered on time without fuss.
Packaging is strictly functional and adequate - that’s a compromise I suppose to keep prices low.
The device was “Excellent” grade as promised: no scratches or blemishes anywhere. Best part is the battery was 100% with 0 charge cycles. Essentially good as new for a whole lot less money. 100% recommend.

27 July 2026
Rated 5 out of 5 stars

Great service..

Great service... great price... great product! I needed a certain configuration with the Pro Max chip and an older version of MacOS to integrate better with my audio hardware and software... added that to the order note and It arrived by lunchtime the next day with the correct MacOS... perfect...

3 August 2026
Rated 5 out of 5 stars

Good service

Good service, good price and although the condition of my MacBook Pro M3 was ‘good’ it is almost like new.

3 August 2026
Rated 5 out of 5 stars

MacBook Air M5

Great service, laptop exactly as described, saved me a few hundred off new and it will likely see me out!

23 July 2026
Rated 5 out of 5 stars

Thank you, Hoxton Macs 👍

The Mac Studio Max was a good price and after 3+ months of use its faultless. I recommend Hoxton for their service and products to anyone who needs a Mac, but doesn't want to pay Apple's ridiculous premiums

5 May 2026
Rated 5 out of 5 stars

I upgraded for an M2 for and M4 Pro…

I upgraded for an M2 for and M4 Pro with Huxton. The M4 was was officially “Fair” and it was in great condition. It tuned out the M4 Pro performed no better, no faster, than my M2 for photo editing so I returned it without quibble.

30 July 2026

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