Hulu Reviews 

3,253
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Looking at 473 reviews, most reviewers were let down by their experience overall. Many people found the service and user experience consistently poor, citing frequent buffering, app crashes, and instability that made content nearly unwatchable. Consumers also expressed dissatisfaction with high pricing, especially given the poor quality and prevalence of lengthy commercials, even with paid subscriptions. Some people were dissatisfied with unexpected price increases and confusing subscription changes, including restrictions on live TV access and streaming when traveling. Additionally, customers reported issues with recommendations not improving despite feedback, and the inconvenience of constant interruptions during programs.

What people talk about most

Service

Users describe negative interactions with service, with many reviewers calling it the "worst streaming... See more

User experience

Customers had negative experiences with user experience, citing constant buffering, slow performance, and... See more

Price

Consumers find price to be a significant source of dissatisfaction, with many reporting that the service has... See more

Application

People report significant dissatisfaction with the app, citing constant buffering, slow performance, and... See more

Subscription

Clients share negative opinions on subscription, with many expressing frustration over unexpected price... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Hulu owes me a refund of $90.87. Hulu refuses to resolve this matter. Despite my numerous attempts to resolve the matter ( including contacting their legal department), I have still not received my... See more

Rated 1 out of 5 stars

Hulu used to be one of my favorite streaming services. Now it’s nearly unwatchable. The buffering is nonstop, and I routinely have to close and reopen the app several times just to finish one epis... See more

Rated 1 out of 5 stars

Hulu, as a streaming service, is absolute garbage. I'm lucky because my phone company pays for it on my behalf, but it's essentially unwatchable and, no, it's not my internet. I have 1 gig per second... See more

Rated 1 out of 5 stars

Too many buffers, constantly going to we’ve encountered a problem. But worse than the constant ads is the constant ads in Spanish. We live in an English speaking country so if I have to watch commerci... See more


Company details

  1. TV shop
  2. Electronics store
  3. Film rental store
  4. Movie streaming service

Information provided by various external sources

Hulu.com is a free online video service that offers hit TV shows including Family Guy, 30 Rock, and the Daily Show with Jon Stewart, etc. Our extensive library also includes blockbuster movies like In the Line of Fire. Start watching now. No registration or downloads required.


Contact info

1.2

Bad

TrustScore 1 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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See how their reviews and ratings are sourced, scored, and moderated.

1.2

All reviews

(3,253)

454 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Purely false advertising

Purely false advertising. They’re “ no ads “ package is simply false advertising as there are many many very long ads. Hulu in general is terrible. So many long ads are in most of the programs with the “ no ads “ package. We cancelled after the first week. Major ripoff.

10 March 2026
Unprompted review
Rated 1 out of 5 stars

Buggy, cheap

Buggy, worse than streaming on websites even on the app. Wouldn’t recommend to anyone.

13 March 2026
Unprompted review
Rated 1 out of 5 stars

I signed up for the 19 99 plan so I…

I signed up for the 19 99 plan so I would have no ads. Lo and behold I had ads. Apparently the shows I watch on Hulu with the premium package of $9.99 that told me there would be no ads is false advertisement because the shows that I watched all had ads. So I changed it to the $12.99 plan that had ads in it cuz I'm like if I'm going to get ads I might as well pay the lower price. But they still charged me 1999 and I'm having to watch my shows with commercials or ads. The worst of it all is is if you pause the show when you come back you have to watch 2 minutes of commercials and then the show will continue where you left off. My bottom line was every time I watched the show it was pretty much an hour of commercials and like 30 minutes of a show but because every time I paused and walked away I had to watch 2 minutes of commercials not to mention the commercials that were already planned I spent most the time watching commercials. When I tried to cancel they wouldn't cancel me until the end of the month. Or maybe I should say the end of that month. So they can get their 1999

7 March 2026
Unprompted review
Rated 1 out of 5 stars

How is this a major Streaming service

How is this a major Streaming service? The interface is the worst I’ve ever seen in my life and I grew up in the 70s with an Atari gaming console. I keep trying to remove shows that I’ve watched. It won’t let me it brings them back constantly. I’ve gone to the web found out thousands of other people are just as unsatisfied with this piece of crap interface and as far as content, it’s not even organized well and the algorithm is worse than the interface

12 March 2026
Unprompted review
Rated 1 out of 5 stars

We cannot log in and use Hulu almost…

We cannot log in and use Hulu almost every day. We have followed all the instructions many times to fix the problem. It still does not solve. We are paying for a service that does not work. I am tired of trying all their fixes. We need refunds.

11 March 2026
Unprompted review
Rated 1 out of 5 stars

What is up with all the adds

What is up with all the adds. Netflix doesn’t even have this many. Every couple minutes of my show is an add. It’s like I look down at my phone until the adds are over, I look up as soon as they are over but then another 1 minute and 50 second add pops up. It’s crazy you pay for this.

10 March 2026
Unprompted review
Rated 2 out of 5 stars

unholy amount of ads

There's an unholy amount of ads for every show and movie. 6 ads for one episode!?! I know I could pay for no ads but there shouldn't be more than 1 or 2 per episode or movie. It's too bad my kids like the shows and movies cause I'll be cancelling my subscription.

7 March 2026
Unprompted review
Rated 1 out of 5 stars

Hulu is just about advertising

The buffering aspect of Hulu and the commercials are indicative of a poor viewing experience. Continually, when the advertisements interrupt the program the show gets frozen. They are too worried about advertising and can’t even supply a decent streaming service service. This is not just one instance; in fact, it has happened to me so many times that I felt compelled to leave this negative review. Hulu is horrible.

5 March 2026
Unprompted review
Rated 1 out of 5 stars

The adds Hulu has is outrageous

The adds Hulu has is outrageous, in a 20 minute episode there is four adds. Can’t even watch a short show, an add when you click on the episode is understandable but to have an add right after the intro too is absurd. Meaning there is a minute and 40 seconds starting the show before you are bombarded with another add. HORRIBLE, don’t get a subscription if you like watching 90% adds. I know Hulu doesn’t need that much money and even so TWO ADDS IS ENOUGH. Wish I could do less than a one star review cause it’s horrible.

4 March 2026
Unprompted review
Rated 1 out of 5 stars

Hulu BUNK

I'm watch Tubi,, peacock way better selection ,, cuz Hulu never has anything new movies it's BUNK for all the money people have subscribed I pay .
Cool if new movies were better then what y'all have now cuz it BUNK BIG TIMES might end up shutting it down!

4 March 2026
Unprompted review
Rated 1 out of 5 stars

A nonfunctional streaming service that overcharges…

A streaming service that overcharges while not delivering. Watching anything on Hulu is ridiculous. We pay the ripoff fee but get Ads anyway. The selected video stalls, throws you out, pushes Ads, cuts out altogether. Contacting them is an experience with the questions formulated to make everything your fault. Sucks..don’t pay for something you will never get. 3 weeks of misery. No problems with ANY other Apps.

28 February 2026
Unprompted review
Rated 1 out of 5 stars

I tried to cancel my subsciption

I tried to cancel my subscpition and they are askig for date af birth and other sensitive information or they won't cancel it.
I'm filing a complaint with the consumer complaint division of the attorney general of my state.
I am not giving a subscription service that sensitive information just to cancel a service.

25 February 2026
Unprompted review

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