Hulu Reviews 

3,253
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Evaluating 469 reviews, most reviewers were let down by their experience overall. Many people found the service to be disappointing, citing constant buffering, playback errors, frequent app crashes, and excessive ads, even with paid subscriptions. Customers felt the pricing was too high for the poor quality provided, with technical issues and an unhelpful user interface. However, some customers appreciated the good variety of available shows and programs. Conversely, many reported issues with content access, like locked playoff games or specific shows not playing despite a subscription. Reviewers also experienced problems such as sound lagging, incorrect aspect ratios, and shows not resuming.

What people talk about most

Service

Customers consistently note negative experiences with service, with many describing it as the worst streaming... See more

User experience

Customers had negative experiences with user experience, citing constant buffering, slow performance, and... See more

Price

Reviewers highlight significant dissatisfaction with pricing, citing frequent and substantial price... See more

Application

Consumers find the app to be frustrating, citing constant buffering, glitches, and an inability to load... See more

Subscription

Clients share negative opinions on subscription, with many expressing frustration over unexpected charges and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I would make my rating lower than one star if possible. Too many ads to watch. They suck you in with a low price, make it unwatchable, forcing you to upgrade to a ridiculously expensive bundle while... See more

Rated 1 out of 5 stars

Recently any shows I want to watch on TLC, OWN and sometimes Lifetime, I receive a P-DEV320 error showing, "We're Having Trouble playing this". Nothing on TLC or OWN plays unless it's currently live... See more

Rated 1 out of 5 stars

Hulu used to be one of my favorite streaming services. Now it’s nearly unwatchable. The buffering is nonstop, and I routinely have to close and reopen the app several times just to finish one epis... See more

Rated 1 out of 5 stars

Hulu owes me a refund of $90.87. Hulu refuses to resolve this matter. Despite my numerous attempts to resolve the matter ( including contacting their legal department), I have still not received my... See more


Company details

  1. TV shop
  2. Electronics store
  3. Film rental store
  4. Movie streaming service

Information provided by various external sources

Hulu.com is a free online video service that offers hit TV shows including Family Guy, 30 Rock, and the Daily Show with Jon Stewart, etc. Our extensive library also includes blockbuster movies like In the Line of Fire. Start watching now. No registration or downloads required.


Contact info

1.2

Bad

TrustScore 1 out of 5

3k reviews

5-star
4-star
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2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.2

All reviews

(3,253)

454 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The Hulu App Sucks

The Hulu app sucks. Your content isn't good enough to treat customers this way. "We're having trouble playing this" is my screensaver now.
I suggest you tear it down and find a smart 13 year old to design a new interface.

26 February 2026
Unprompted review
Rated 1 out of 5 stars

Hulu is a JOKE.

Getting really sick of watching 2 minute ads on freakin repeat. I pay for ads. That is all hulu is. I am sick of trying to watch a show or movie and for every 5 minutes I watch, there is a 2 minute ad. Then, sometimes hulu will glitch and I have to watch another 2 minute ad. Once the show comes on, I get 30 seconds of watch time before ANOTHER AD pops up for me to watch. It's bullshit. Do better hulu. It's that simple.

26 February 2026
Unprompted review
Rated 1 out of 5 stars

Trash and poison content provider

This woke trash has poisoned most TV, internet and media content providers! This needs to stop! Entire planet had enough with junk and propaganda that harm all ,,normal" humanity!

24 February 2026
Unprompted review
Rated 1 out of 5 stars

Hulu id unreachable and so does there…

Hulu id unreachable and so does there customer service is not good at all...Not easy to reach and call always drops off and even gave the guy my number and said he would call back if guy called dropped off and never called back....And I paying for HBO MAX But can't watch

19 February 2026
Unprompted review
Rated 2 out of 5 stars

Content on the service is okay

Content on the service is okay. Not great. Hulu's own content is truly subpar compared to Netflix, Disney, or HBO content. Their UI is just absolutely terrible. It's embarrassing to be such a large company but your app and website are both completely garbage. As an app developer I could literally make things better by myself yet you all have a whole team that cant figure out how to properly code an autoqueue? EMBARRASSING!!

20 February 2026
Unprompted review
Rated 1 out of 5 stars

It is the worst app on the market and…


It is the worst app on the market and they charge you more money for less content. They FAIL to keep back episodes. They make you watch commercials for episodes that are over 3 years old. They are shit and not worth the money. Their log in screws up more than anyone else’s on the market.

19 February 2026
Unprompted review
Rated 1 out of 5 stars

I do not recommend Hulu


I do not recommend Hulu. It’s basically two minutes of the movie and then two minutes of ads. Two minutes of film, two more minutes of commercials. It completely ruins the experience. Don’t subscribe. Don’t waste your money.

19 February 2026
Unprompted review
Rated 1 out of 5 stars

Nightmare hulu…

Hulu has been an absolute nightmare.I only got it to watch football.I just canceled it because I can't watch anything without it.Buffering, when I record something, I can't even watch it because it just freezes.It is the absolute worst

15 November 2025
Unprompted review
Rated 1 out of 5 stars

Hulu should get negative points

Hulu should get negative points, this is the worst streaming app I have ever used. It goes up in price and down in value. It never wants to open and when it does, most of the time it forces closed and then you have to retry and open it. Don’t get your hopes up with watching something smoothly because 1 it will freeze and 2 it’ll come back so blurred out and fuzzy that you can’t even see what you’re watching. And no it’s not our WiFi. The ceo or whoever is in charge of this app she be ashamed and appalled with themselves… with how this app runs, it should be the cheapest option available. Hulu is trash, don’t waste your money I wish I could get some back to be completely honest. And to be clear this has been happening for a long time, I have finally gotten annoyed enough to try and find an app that allowed me to write a terrible review

15 February 2026
Unprompted review
Rated 1 out of 5 stars

I thought cutting the cable cord was…

I thought cutting the cable cord was going to be easier Hulu did not do that for me. I have Hulu with live tv Disney+ ESPN HBO Max bundle I've contacted Hulu several times and I'm still having the same issues HBO channels are rarely accessible they either don't show on the live tv guide or they're blocked in gray and clicking on them an error message not available comes up. I was supposed to get a partial refund that never came it's been over a month and a half.. I would not chose Hulu as my cutting the cable cord provider!! Their customer service isn't what would be expected for what I pay a month!

3 January 2026
Unprompted review
Rated 1 out of 5 stars

Nightmarish amount of ads

Ads every few minutes, and not short ones either. Premium upgrade is way too much. I only got it to watch one particular show and i made it one episode and decided to cancel my subscription

13 February 2026
Unprompted review
Rated 1 out of 5 stars

Issues

If they had something else then this. I have been on hold to talk to a manger tonight because I am getting the run around. I have called because i have a question and they are not let me know why I can't watch a program. They keep on telling me that it is my stuff.

10 February 2026
Unprompted review
Rated 1 out of 5 stars

Hulu owes me a refund of $90.87

Hulu owes me a refund of $90.87. Hulu refuses to resolve this matter. Despite my numerous attempts to resolve the matter ( including contacting their legal department), I have still not received my refund. Hulu admits to fact that the refund is due, but claims there is a system failure. This matter has been unresolved since October 19, 2025. I am now seeking Legal counsel. This company is a rip off!

19 October 2025
Unprompted review
Rated 1 out of 5 stars

I wanted to watch the Super Bowl…

I wanted to watch the Super Bowl tonight. I paid my bill and could not log onto the system. After talking with several customer service reps missed the game and missed the game. Worst Service EVER especially during one the biggest television nights ever. I would NOT recommend this company to ANYONE! The worst EVER!

8 February 2026
Unprompted review

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