Hunt Bike Wheels Reviews 

16,833
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 2,614 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional craftsmanship of the products, noting that the carbon wheels are robust, remarkably fast, and significantly improve their overall cycling performance on various terrains. People also appreciate the remarkably prompt delivery times and the exceptionally helpful customer support team that quickly resolves any technical questions or problems. Though some customers noted challenges regarding communication, mentioning the complete lack of phone service and difficulties reaching representatives quickly. A few reviewers also experienced occasional build quality issues with components like broken spokes or faulty hubs requiring unexpected repairs.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the impressive lightweight... See more

Quality

Reviewers mention high satisfaction with quality, highlighting the exceptional craftsmanship, premium feel,... See more

Customer service

People report positive experiences with customer service, often praising the knowledgeable support team and... See more

Service

Consumers find service to be exceptionally positive, frequently praising the courteous staff and fast,... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising exceptionally fast shipping... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought the trail 29er MTB wheels. Exceptional craftmanship, the wheels are a joy to ride. Come tubeless ready, rim tape already installed. Great communication during delivery. British made. All at an... See more

Rated 5 out of 5 stars

I bought a Hunt 36 UD carbon spoke wheel set for a cycling holiday in the Dolomites and Swiss Alps. The wheels arrived promptly with Continental tyres fitted. They were delivered well packaged in good... See more

Rated 5 out of 5 stars

Always loved hunt wheels, they roll extremely well and are robust AF. When I had an issue with a pesky nipple the legend that is Steve Davison not only sent free nips across but also covered the cost... See more

Rated 5 out of 5 stars

Great deal on 4-season wheels+ tubeless tires. Simple ordering & quick delivery with no hassles. I'm using these 30mm tires/wheels (versus the original 42mm) on my salsa touring bike for "unloaded'... See more


Company details

  1. #13 of 54 best companies in Bike accessories store

Written by the company

Hunt Bike Wheels exists because the wheels we wanted to ride weren’t readily available, so we assembled a team of talented, passionate riders with a wealth of industry experience, and set out to bring you the latest, most practical, forward-thinking technology in all things round. Our mission is to serve devoted riders with the highest performing products, backed by best-in-class rider support.

We've got your back

60 Days Ride & Return Policy | 3-Year Warranty

Here at HUNT, we are riders ourselves - and so we understand how important your bike is to you. We will always go above and beyond to offer excellent service should you experience any issues. We are so confident that you'll be happy with your Hunt Bike Wheels, that we offer a full 60 days to ride them. If at any point during these 60 days you wish to return them for a full refund (or a product swap), just emails us .

Contact info

4.8

Excellent

TrustScore 5 out of 5

17k reviews

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Replied to 95% of negative reviews

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4.8

All reviews

(16,833)

2,747 reviews in the last 12 months

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Rated 5 out of 5 stars

Good products for the value, but poor customer support.

Long-time user and promoter of Hunt. The DTC price was appealing and the customer service used to be great. I had read some quality reviews, but me and my brother has not experienced this.

Recently I needed to contact the company to buy a new part for the wheel and ask a question. The attempt to contact Hunt was a uniquelly bad experience. There is no phone number and you have to schedule a call days ahead of time to get a simple question answered. The website says there is a live chat function during business hours, but it's clearly not staffed. I eventually got my need addressed, but it would have taken a human 2 minutes to answer the question and I had to pay shipping that I could have avoided by simply picking it up at their office close by.

Updated Sept 19. Hunt reached out directly and made the issue right and let me know that will action the feedback with the US team. Upstanding review because this is a gesture or good customer service.

16 August 2026
Hunt Bike Wheels logo

Reply from Hunt Bike Wheels

Thank you for placing a review of your recent Livechat spares interaction with us and sorry to hear that you did not have a great experience using our chat bot whilst out of UK business hrs which we cover, we do also have a US Rider Experience agent who is online for set hrs in the US which are indicated on the US website.
In addition we do have a knowledge base section to our site which does have all the information that was being requested.
That said, we completely take your feedback on board and will certainly look to increase the manned hrs that we cover to best serve our ever growing rider population.
All of our Rider Experience team are actual bike riders with real world experience who are here to help serve via email, chat and telephone.

I will be reaching out to you to make sure that you are completely happy with your set up.

Simon

Rated 5 out of 5 stars

Customer Service/Warranty Department

Simply put, you back your product and will make it right. For that, I always will use your brand. I liked that you are thorough in finding if the issue at hand was necessary to pursue. You were great with updates along the way. Turnaround time was fast. I own a few of your products and would buy again and recommend. Thanks Hunt.

14 August 2026
Rated 5 out of 5 stars

There was no questions

There was no questions. Hunt just sent me a whole new wheel. I only expected a new rim. That as a very nice surprise so I didn't need to buy new spokes and build a new wheel

7 August 2026
Rated 3 out of 5 stars

Customer service communication

The hunt proven enduro carbon wheels are great. Trying to communicate with a Hunt employee through the chat function is difficult. It’s to bad because I like the wheels but I will be going elsewhere for my next set.

14 August 2026
Hunt Bike Wheels logo

Reply from Hunt Bike Wheels

Hi Andrew, thank you for taking the time to review your recent spares query and chat interaction with us, I'm sorry to hear that your torque cap compatibility and single wheel purchase questions we're not satisfactory, from what I can see from the brief interactions, answers we're found and given within a few minutes.

As a company we strive to offer the very best levels of service in the industry and have obviously fallen short of expectations on this occasion, our sincere apologies to you.
I'll be reaching out to you via email to find out a little more about your experience.

Simon

Rated 5 out of 5 stars

My first time ordering from HUNT

My first time ordering from HUNT was straight forward & their website was easy to maneuver. Communication via email to let me know what stage of packing & tracking number was excellent. Shipping times was quick.

7 August 2026
Rated 5 out of 5 stars

Amazing response

Amazing response, incredible support, this company really backs its products. Would buy again and again and recommend to my teammates and colleagues. Fantastic!

7 August 2026

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