Bought the trail 29er MTB wheels. Exceptional craftmanship, the wheels are a joy to ride. Come tubeless ready, rim tape already installed. Great communication during delivery. British made. All at an... See more
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Company details
- #13 of 54 best companies in Bike accessories store
Written by the company
Hunt Bike Wheels exists because the wheels we wanted to ride weren’t readily available, so we assembled a team of talented, passionate riders with a wealth of industry experience, and set out to bring you the latest, most practical, forward-thinking technology in all things round. Our mission is to serve devoted riders with the highest performing products, backed by best-in-class rider support.
We've got your back
60 Days Ride & Return Policy | 3-Year Warranty
Contact info
8 Huffwood Trading Estate, RH13 8AU, Partridge Green, United Kingdom
- support@huntbikewheels.com
- www.huntbikewheels.com
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Replied to 95% of negative reviews
Typically replies within 24 hours
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Was looking for replacement end caps…
Was looking for replacement end caps for discontinued wheels and coundn't find them on the website. After a quick chat I found the appropriate spare parts. Thanks folks!
Delivered what I wanted at an agreeable price
Delivered what I wanted at an agreeable fair price.
Had an issue ordering wrong free hub my fault.No problem to your support team who were most helpful.
Good products for the value, but poor customer support.
Long-time user and promoter of Hunt. The DTC price was appealing and the customer service used to be great. I had read some quality reviews, but me and my brother has not experienced this.
Recently I needed to contact the company to buy a new part for the wheel and ask a question. The attempt to contact Hunt was a uniquelly bad experience. There is no phone number and you have to schedule a call days ahead of time to get a simple question answered. The website says there is a live chat function during business hours, but it's clearly not staffed. I eventually got my need addressed, but it would have taken a human 2 minutes to answer the question and I had to pay shipping that I could have avoided by simply picking it up at their office close by.
Updated Sept 19. Hunt reached out directly and made the issue right and let me know that will action the feedback with the US team. Upstanding review because this is a gesture or good customer service.

Reply from Hunt Bike Wheels
So glad I finally purchased my Hunt…
So glad I finally purchased my Hunt Trailwides. Going from a Marin stock wheelset to these is like riding a different bike. Biggest improvement I have found to lighten up my bike and make it faster and climb better.
I received Fast shipping and had…
I received Fast shipping and had product quality satisfaction
greatnwheel light fast shippinh
Absolutely fantastic company and…
Absolutely fantastic company and absolute fantastic product
Love the wheel set
Excellent lightweight wheels for the money
Excellent lightweight wheels, and great value. They fall perfectly in between x-county wheels and burlier trail wheels.
Excellent Customer Service
Prompt, informed, honest feedback. Detailed responses to questions. A format where conversations can be continued until the query is resolved
Customer Service/Warranty Department
Simply put, you back your product and will make it right. For that, I always will use your brand. I liked that you are thorough in finding if the issue at hand was necessary to pursue. You were great with updates along the way. Turnaround time was fast. I own a few of your products and would buy again and recommend. Thanks Hunt.
There was no questions
There was no questions. Hunt just sent me a whole new wheel. I only expected a new rim. That as a very nice surprise so I didn't need to buy new spokes and build a new wheel
Customer service communication
The hunt proven enduro carbon wheels are great. Trying to communicate with a Hunt employee through the chat function is difficult. It’s to bad because I like the wheels but I will be going elsewhere for my next set.

Reply from Hunt Bike Wheels
My first time ordering from HUNT
My first time ordering from HUNT was straight forward & their website was easy to maneuver. Communication via email to let me know what stage of packing & tracking number was excellent. Shipping times was quick.
Great after sales service
Amazing response
Amazing response, incredible support, this company really backs its products. Would buy again and again and recommend to my teammates and colleagues. Fantastic!
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