IBS.IT Reviews 

Top. Disponibili, veloci e affidabilissimi!

Hello, I am very satisfied with the attention and speed of the delivery of the product by IBS. I hope to buy more books from you. Best Regards, Frederico.

Arriva tutto, anche all'estero e mi sento come a casa, o quasi ;-)

Customer sevice molto gentile e disponibile
Consegna nei tempi previsti

WORSTST SERVICE EVER.
I ordered some books and after two weeks, they sent me an email saying that the order couldn’t be shipped due to payment problems, even though I received a confirmation email right after I payed and successfully ordered the books.

I ordered 3 books, several dvd’s and a Moleskine planner. I received everything except the planner. I contacted them asking to send me another planner and they answered that it was impossible because the code was different. What??? They reimbursed the money for the planner and told me that I had to place a new order and pay the shipping cost again. UNBELIVABLE. Why should I pay for their mistake?
I will not buy fot them anymore.

I ordered a book online. I did not receive it. When I try to contact them through costumer service I do not hear anything back. I do not have the book and they also haven´t paid me back.

Very reliable international transaction. It didn't even take that long although everyone had to fight with the corona situation.

i got very rare mathematics book for this site got delivered on time

Con Ibs mi sono trovata sempre bene! Top!!

Incredible Kind and productive.
Thank you.

great seller, very good

The products arrived quickly and had a very good price.

They sent me a dirty, grimy, damaged book that they must have gotten back from a previous purchaser as a return. I have at this point sent them a half dozen emails asking for assistance and have been completely ignored.

Stay far, far away from these amateurs if you're an international buyer. My guess is they pawn off their damaged returns on us knowing it would be far too expensive to return them.

It's unbelievable that companies that do business like this manage to stay in business. Before this debacle, I emailed them asking for the tracking number for my package and that was ignored as well.

Ordered two CDs one of which was to be released 08/03, delivery estimate 12-14/03. As on the 13/03 the pre-ordered CD was still in preorder state I asked customer service for clarification if there were availability issues. Shortly afterwards I received an answer that they were looking into it. 24h later I still have no news, while at other onlin-dealers the CD is immediately available since days, so I cancelled the order. Not sure why it would take more than a day to find out if you have a CD in stock or not.
At least the order cancellation was straight forward and appears to have gone through without a hassle...

Terribile esperienza. Incompetenti.

Very good choice of Italian books at good prices, yes. But. I made an order on the 16th of July, money was taken from my account on the 31th and now the order result "on departure". I mean 18 days before sending an order is not acceptable for an online seller, I am sorry.

I ordered a book from the website and they contacted me asking me to EMAIL them a copy of my credit card, front and back, and signature - this was supposedly to protect my security, though anyone who knows anything about security knows that you are NEVER supposed to email credit card information like that!

I ended up resubmitting the order using Paypal, and then nearly 2 months later got a message from them saying they were canceling the order because they don’t have the book. I am not sure why it took 2 months to figure that out. And of course it is still listed as being for sale on their website....

At best they are misleading about their stock, incredibly slow with their service, and careless about security of personal financial informaton. But I am actually left wondering if all they were after all along was emailed copies of credit cards with signatures....