icelolly.com Reviews 

8,894
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Booked and paid for a honeymoon holiday for our son to sandals Saint Lucia…2 wks before, tried to get boarding passes NOTHING on our paperwork matched up (we had no contact numbers)so after contactin... See more

Company replied

Rated 5 out of 5 stars

I can't believe I didn't know about Ice Lolly sooner! I've been looking for a summer 2024 holiday for weeks and by using icelolly.com first rather than going direct, I've managed to find an absolute b... See more

Rated 2 out of 5 stars

Started off ok with the call handler. She was a bit abrupt. She said she'd call me back as I needed to consult with my other half. I called her back as we'd found another holiday package a little chea... See more

Company replied

Rated 5 out of 5 stars

Icelolly fantastic prices great service and loads of regular bargains sent by email. Why bother going elsewhere to look for fantastic bargain breaks when icelolly leads the way .From start to fini... See more

Company replied

Company details

  1. Travel deals
  2. Price comparison site

Written by the company

At icelolly.com, we help you compare between millions of cheap package holidays to all the top destinations. Comparing prices between the top travel brands, we'll find you a deal that you'll love.


Contact info

3.1

Average

TrustScore 3 out of 5

9k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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3.1

All reviews

(8,894)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Simple to use

Simple to use, clear, no hidden charges, what you see is what you get. Usually a bargain! Lol

11 December 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

From time of booking I received excellent service and the whole process was easy to follow and straight forward. The low deposit and then payments at regular intervals was very useful. I felt as if my booking was appreciated and I felt that I could trust this company. My holiday was great, the accommodation was just as described. I'm a solo traveller, my holiday was for 4 weeks and the hotel staff could not do enough to make my stay memorable. I would definitely go back there in the future and have no problem with recommending icelolly.com and thank them for a 5 star experience.

14 September 2023
Unprompted review
Rated 4 out of 5 stars

Loved the location

Loved the location, the hotel staff were really friendly and helpful. Plus the pool area was nice and quiet I liked the fact that reserving sun loungers using towels eas not allowed

1 November 2023
Unprompted review
Rated 1 out of 5 stars

Misleading low price

Very cheap price advertised which then quadrupled when you got further along the process. There was a note to the effect that the price advertised may not be accurately displayed until booking but this was ridiculous, just felt totally conned. A complete waste of time.

5 September 2023
Unprompted review
Rated 5 out of 5 stars

I've been using icelolly.com for years…

I've been using icelolly.com for years and honestly it's the first place I look when I'm booking a holiday. I've just booked Lisbon for Xmas for £350 for 2 people, flights & hotel included (the hotel alone for the same time was £200 a night, so it's a great deal!).

25 August 2023
Unprompted review

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