ID Medical Reviews 

1,246
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, supportive, and highly efficient, often going above and beyond to assist. Many people highlight the exceptional service and user experience, noting the ease and smoothness of the recruitment process from start to finish. Reviewers also appreciate the excellent customer service, with consultants being approachable, communicative, and always available to help. The prompt response times are frequently mentioned, ensuring that queries are addressed quickly and effectively. People feel well looked after and supported, with the team diligently finding suitable job opportunities and providing guidance throughout their journey.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, helpfulness, and... See more

Service

Consumers find service to be positive, with many reviewers describing their experiences as exceptional,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the exceptional support... See more

Response time

Reviewers highlight positive aspects of response time, with many praising the promptness and efficiency of... See more

User experience

Customers report positive experiences with the user experience, often describing it as easy, proactive, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Professional, thorough, and extremely efficient locum agency. ID medical are excellent from start to finish. I am glad I chose to work through them. Joe Crann ( Senior Recruitment Consultant) is very... See more

Company replied

Rated 5 out of 5 stars

My experience with ID Medical has been positive since I started working with them. My consultant, Denni Luya, has been outstanding, always reachable whenever needed, she sorts things within minutes an... See more

Company replied

Rated 5 out of 5 stars

I have been working with Sushant for many months. I cannot praise him enough for his excellent care. He has persevered in a very difficult market and obtained many different sources of work for... See more

Company replied

Rated 5 out of 5 stars

I have been with ID medical since the beginning of time, for many years. They have been excellent team all around to support their healthcare workers. Denni Luya is one of the best there. I would reco... See more

Company replied


Company details

  1. Recruitment
  2. Local Medical Service
  3. Nursing agency

Written by the company

ID Medical is dedicated to connecting and supporting the Healthcare Professionals and Organisations who take care of our health every day. We recognise the challenges faced by Healthcare Organisations in the rising gap between supply and demand of Healthcare Professionals – as well as the challenges of our busy Healthcare Professionals, whose lives we try to make as easy as possible so they can get on with their important work. Getting the right people in the right place at the right time is what we do best. Our teams have specialist knowledge in all healthcare settings, specialties and professions. We are proud and privileged to be to be the largest on framework Workforce Solutions provider with trusted partnerships that span the entire healthcare spectrum, regularly working with over 95% of NHS Trusts, and in the last three years, all 100%.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

5-star
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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(1,246)

87 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I would like to extend a huge thank you…

I would like to extend a huge thank you to ID Medical for their professionalism and support throughout my recruitment process. A special and sincere thank you to Mr. Alex Marin. His guidance during my transition to the UK was invaluable—from helping me find the right role to ensuring every step of the relocation went smoothly. I truly appreciate his continuous support

1 June 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Salah,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Alex’s efforts.

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

My experience with ID Medical during my…recuritment process

My experience with ID Medical during my first NHS role as a Consultant in Geriatric Medicine was very positive. The process was well organised, and the team provided consistent support from the initial recruitment stage through to starting the role.
I would especially like to express my sincere thanks to Alex Marin for his helpful guidance and professional support. He was approachable, responsive, and always willing to assist with any issues or questions that arose during the process.
I truly appreciate the support provided by ID Medical, which helped make my transition into working within the NHS smooth and well supported. I would be happy to recommend their services to other clinicians looking for opportunities in the UK.

3 November 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Mohammed,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Alex’s efforts.

We pride ourselves in putting our Healthcare Professionals at the centre of everything we do!

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

ID Medical made my dream come true and…

ID Medical made my dream come true and managed to secure me a job in the UK. I appreciate the help that I got especially from Mr. Alex Marin who oversaw my transition coming from Singapore to the United Kingdom. Until now he continues to communicate with me and help me develop my career as a doctor in the UK.

Dr Allan Acosta

11 March 2026
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Allan,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Alex’s efforts.

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

Outstanding service

I have worked closely with Alex Marin at ID Medical as a Locum Consultant for several years, and his service has been consistently exceptional. Alex possesses a rare combination of efficiency and genuine professional intuition; he understands the specific requirements of consultant-level placements and consistently delivers high-quality opportunities that align with my clinical expertise.
His communication is proactive, transparent, and grounded in a deep understanding of the current healthcare landscape. Navigating the logistics of long-term locum work can be complex, but Alex makes the process seamless, allowing me to focus entirely on patient care. For any senior clinician seeking a reliable, high-caliber recruitment partner, I cannot recommend Alex highly enough.

5 December 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Sreekanth,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Alex’s efforts.

We pride ourselves in putting our Healthcare Professionals at the centre of everything we do!

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

ID MEDICAL in my career, since 2021

I was contacted by ID MEDICAL in 2021, when I arrived to England.
Alexandru Martin was my nexus to the company. He helped me to find a good position for the NHS, being always approachable and confident.
I know that he and the company can help me to find the job which fulfills my expectations.

10 March 2026
Unprompted review
ID Medical logo

Reply from ID Medical

Thank you for your wonderful review, Marina!

Rated 5 out of 5 stars

Great Agency

Great Agency. My contact Yesudas goes above and beyond to help me find shifts.

10 March 2026
Unprompted review
ID Medical logo

Reply from ID Medical

Thank you for your wonderful review, Sban!

Rated 4 out of 5 stars

Commendable service


Yesudas whom I relate with is very polite.
He makes sure I get paid promptly

9 March 2026
Unprompted review
ID Medical logo

Reply from ID Medical

Thank you for you wonderful review!

Rated 5 out of 5 stars

Excellent service

I’ve had a very positive experience working with ID Medical. A special mention goes to Yesudas Swami, who has been extremely professional throughout. His customer service has been excellent. He consistently keeps me informed, guides me through every step of the process, and is always respectful and punctual.

Communication has always been prompt, and he makes sure that everything runs smoothly and that my needs are met. Overall, the team at ID Medical has been great to work with, and the company has also been very reliable when it comes to timely payments.

Thank you for the excellent service.

9 March 2026
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Augustine,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Yesudas’s efforts.

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

A shout out to Yesudas Swami

Yesudas was very supportive throughout the whole process from the start to securing shifts.
From the beginning to the end of the process, he was extremely supportive in his role as agency representative. He showed persistence and endurance and was always helpful, demonstrating care and understanding towards the difficulties and frustrations I experienced along the way especially through the rigorous process of compliance.
Without his encouragement and reassurance, I would not have pursued the role, as the compliance process was lengthy and at times confusing. It was far more rigorous than any compliance procedures I had experienced previously.
Yesudas is a valuable asset to the organisation and a rare professional whose dedication and persistence stand out. At times he went well beyond the expectations of his role to provide encouragement and support when I was close to losing hope of pursuing this role.

9 March 2026
Unprompted review
ID Medical logo

Reply from ID Medical

Hi There,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Yesudas’ efforts.

We pride ourselves in putting our Healthcare Professionals at the centre of everything we do!

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

Joe Crann has been exceptional in…

Joe Crann has been exceptional in managing my placements with ID Medical. He’s organised, approachable, and always goes the extra mile to make sure everything is sorted. A very smooth experience overall.

5 March 2026
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Fahzad,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Joe’s efforts.

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

Great experience with Sohail and ID medical

Great experience with ID medical. Sohail Rangila has been extremely helpful, making the whole process very easy and stress free. Always available to answer urgent queries. An asset to the company. Thank you for all your help.

4 March 2026
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Sam,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Sohail’s efforts.

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

My experience with my Recruitment Consultant, Mr Joe Crann

My experience with my Recruitment
Consultant, Mr Joe Crann has been excellent. He is reliable, very helpful, supportive, approachable. He always ensures I get the best job.
The company has an excellent team helping clients like myself obtain clinical jobs.

12 January 2026
Unprompted review
ID Medical logo

Reply from ID Medical

Hi There,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Joe’s efforts.

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

Fantastic agency- ask for Joe!

Fantastic locum agency to work with. My agent Joe Crann was particularly stand out. Able to arrange me assignments in the specialty and geographical area of choosing. Always available to support even taking into account the unsocial hours we often work. Compliance and all behind the scenes work managed perfectly to allow seamless movement between posts.

3 March 2026
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Jacob,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Joe’s efforts.

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

Excellent Locum Agency

Professional, thorough, and extremely efficient locum agency. ID medical are excellent from start to finish. I am glad I chose to work through them. Joe Crann ( Senior Recruitment Consultant) is very supportive, and a credit to the agency. He helped me get back into the NHS after a long career break. I cannot praise him enough.

3 March 2026
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Farhat,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Joe’s efforts.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

Excellent

I was introduced to Joe Crann by a trusted friend when I was just starting out as a new locum and feeling pretty daunted by the whole process. From the very first conversation, Joe has been nothing short of amazing. He’s authentic, approachable, and genuinely fun to work with.

Joe consistently goes above and beyond, whether it’s sorting things out quickly, offering reassurance and taking the time to get to know me as a person and what works for me work-wise. I always feel well looked after, supported and respected.

I recommend Joe wholeheartedly (and often!) to friends and colleagues. He’s exceptional at what he does, and I’m incredibly grateful for the help.

3 March 2026
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Anna,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Joe’s efforts.

We pride ourselves in putting our Healthcare Professionals at the centre of everything we do!

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

Good experience all round

I work with Joe Crann, he always ensures I get decent jobs at a good rate, nothing but a positive experience.

3 March 2026
Unprompted review
ID Medical logo

Reply from ID Medical

Thank you for your wonderful review, Simon!

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