iMusic Reviews 

14,759
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 567 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wide selection of products available at reasonable prices, making it a preferred choice for many. The company consistently receives commendation for its efficient order processing and swift delivery services. Reviewers also highlight the exceptional care taken in packaging, ensuring items arrive in excellent and undamaged condition. However, some customers also noted receiving items that were either incorrect versions, damaged, or had cosmetic imperfections upon arrival. A few other people also felt that delivery times were occasionally slower than expected, sometimes exceeding initial estimates.

What people talk about most

Product

Consumers find product quality to be positive, often praising the competitive pricing, wide selection of... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting impressive and quick... See more

Order

Clients share positive opinions on order, with many reviewers expressing satisfaction with the overall... See more

Quality

Reviewers highlight positive aspects of quality, with many consistently praising the excellent condition of... See more

Service

Customers had positive experiences with service, often describing it as top-notch, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love dealing with iMusic, they have become one of my go-to suppliers for vinyl. They always have a great selection at very reasonable prices, they're fast with shipping and everything is always pack... See more

Rated 5 out of 5 stars

Thoroughly recommend, this is an excellent on-line retailer of vinyl/CD's. The prices are really competitive and the stock range is superb. Having tried to get the Pink Floyd RSD 26 set and being unsu... See more

Rated 5 out of 5 stars

These guys have a great selection at good prices. My vinyl album was quickly dispatched and arrived in the UK just a few days later. It was really well packaged and arrived in excellent condition. Wil... See more

Rated 5 out of 5 stars

I've been buying lps from imusic for a while now and I can't recommend them enough. The range they have is superb, the delivery time to UK isn't the fastest but for the price you pay it's worth the... See more


Company details

  1. Music shop
  2. Book shop
  3. DVD Shop
  4. Printed clothing store

About iMusic

Written by the company

imusic.dk – One of Europe's largest assortments in music, movies, books, and merchandise!

We’ve been around since 2005 and have continued to grow steadily ever since. Today, our selection includes several million items.

If you're looking for something specific, you’ll find it here.

We offer personal customer service — available by phone Monday–Thursday from 11 AM to 4 PM and Friday from 11 AM to 2 PM.

iMusic A/S

Written by the company


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

15k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(14,759)

2,090 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience!

These guys have a great selection at good prices. My vinyl album was quickly dispatched and arrived in the UK just a few days later. It was really well packaged and arrived in excellent condition. Will definitely keep iMusic on the radar for future purchases.

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

I've ordered 8 vinyls this year so far and they all arrived in perfect condition from Denmark to Australia. The packaging was secure enough to ensure that they arrived without any issue.

Very impressed with the level of customer service, especially when inquired on delays due to external forces that were beyond the company's control of course. They were still very attentive and quick to respond.

I will definitely order many more vinyls from imusic. The prices are reasonable and the products are of great quality; not to mention that I've been able to find a few rare vinyls that are almost impossible to find in Australia.

Keep up the great work!
- Harindee

15 June 2026
Unprompted review
Rated 4 out of 5 stars

Good item but very slow shipping.

Item did eventually arrive in good condition. However postage was really slow and way past the original date given by about 2 weeks. I know international postage is slower but the item was dispatched quickly either.

13 June 2026
Unprompted review
Rated 5 out of 5 stars

I love dealing with iMusic

I love dealing with iMusic, they have become one of my go-to suppliers for vinyl. They always have a great selection at very reasonable prices, they're fast with shipping and everything is always packaged very securely. Never had an issue with them in any way and would happily recommend them to anyone. A+++

10 June 2026
Unprompted review
Rated 1 out of 5 stars

Fedex is charging me 16 dollars on top…

Fedex is charging me 16 dollars on top on the 26 pounds I spent on this one 7 inch single! This is ludicrous

2 June 2026
Unprompted review
iMusic logo

Reply from iMusic

Hello Adil,

Sorry to hear that your package was subject to import charges. We do outline on the front page, that packages ot the US are currently subject to import charges due to changes in the US customs regulations. The fees applied to your package sounds like handling fees and customs tax.
We are continuously in communications with all our couriers to know of any new changes to these regulations.

Best regards,
Troels / iMusic

Rated 5 out of 5 stars

Boss..

Boss... record came in great packaging, great condition, and in great time.

Will use again

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Thank you guys so much

Thank you guys so much! This was my first time ordering from out of the country and I was a bit nervous the record might've got damaged during the transition lol but it arrived perfectly!

Thank you so much again!

-dylan (from the us)

29 May 2026
Unprompted review
Rated 5 out of 5 stars

I usually buy my comics and books from…

I usually buy my comics and books from 4 places. imusic is on of the best. They send the item asap they have it. The package they send it in is very good. Never had a defect item from imusic. I want to thank dem from here.

I would have giving them 4 star, because of waiting time to get items from external but i never had any defect or any problem with anything i have ordered. So 5 star.

1 June 2026
Unprompted review

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