iMusic Reviews 

14,764
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 567 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wide selection of products available at reasonable prices, making it a preferred choice for many. The company consistently receives commendation for its efficient order processing and swift delivery services. Reviewers also highlight the exceptional care taken in packaging, ensuring items arrive in excellent and undamaged condition. However, some customers also noted receiving items that were either incorrect versions, damaged, or had cosmetic imperfections upon arrival. A few other people also felt that delivery times were occasionally slower than expected, sometimes exceeding initial estimates.

What people talk about most

Product

Consumers find product quality to be positive, often praising the competitive pricing, wide selection of... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting impressive and quick... See more

Order

Clients share positive opinions on order, with many reviewers expressing satisfaction with the overall... See more

Quality

Reviewers highlight positive aspects of quality, with many consistently praising the excellent condition of... See more

Service

Customers had positive experiences with service, often describing it as top-notch, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love dealing with iMusic, they have become one of my go-to suppliers for vinyl. They always have a great selection at very reasonable prices, they're fast with shipping and everything is always pack... See more

Rated 5 out of 5 stars

Thoroughly recommend, this is an excellent on-line retailer of vinyl/CD's. The prices are really competitive and the stock range is superb. Having tried to get the Pink Floyd RSD 26 set and being unsu... See more

Rated 5 out of 5 stars

These guys have a great selection at good prices. My vinyl album was quickly dispatched and arrived in the UK just a few days later. It was really well packaged and arrived in excellent condition. Wil... See more

Rated 5 out of 5 stars

I've been buying lps from imusic for a while now and I can't recommend them enough. The range they have is superb, the delivery time to UK isn't the fastest but for the price you pay it's worth the... See more


Company details

  1. Music shop
  2. Book shop
  3. DVD Shop
  4. Printed clothing store

About iMusic

Written by the company

imusic.dk – One of Europe's largest assortments in music, movies, books, and merchandise!

We’ve been around since 2005 and have continued to grow steadily ever since. Today, our selection includes several million items.

If you're looking for something specific, you’ll find it here.

We offer personal customer service — available by phone Monday–Thursday from 11 AM to 4 PM and Friday from 11 AM to 2 PM.

iMusic A/S

Written by the company


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

15k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(14,764)

2,094 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I usually buy my comics and books from…

I usually buy my comics and books from 4 places. imusic is on of the best. They send the item asap they have it. The package they send it in is very good. Never had a defect item from imusic. I want to thank dem from here.

I would have giving them 4 star, because of waiting time to get items from external but i never had any defect or any problem with anything i have ordered. So 5 star.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic company and service

Fantastic company and service. I only discovered them a few days ago when I was looking for a specific vinyl record on a google search. Best price that I could find anywhere and delivered to the UK in 4 days. I will definitely be ordering from again.

6 June 2026
Unprompted review
Rated 5 out of 5 stars

I ordered that LP record by mistake…

I ordered that LP record by mistake which was my fault only, However I am going to keep it in my collection for sure. The service provided by Imusic.dk was exeptional and i will keep in touch with them in the future,

25 May 2026
Unprompted review
Rated 5 out of 5 stars

Double LP

Purchasing was very easy. LP arrived as stated on the confirmation email. Kept up to date with dispatch and delivery. Postage was very reasonable and the packaging was excellent. I would buy from iMusic again 👍

8 May 2026
Unprompted review
Rated 1 out of 5 stars

Damaged Record with Zero After-Sales Response

The vinyl arrived with corner dents and visible cosmetic imperfections. I emailed imusic’s customer service regarding the issue two weeks ago but have not received any reply, as they avoid taking responsibility and refuse compensation.
Hope this comment can be seen

3 June 2026
Unprompted review
iMusic logo

Reply from iMusic

Hello,

Thank you for your feedback. We are very sorry that your vinyl arrived with corner dents and that you had to wait so long for a reply to your inquiry—this was unfortunately an oversight on our part.

In the meantime, our customer service team has successfully been in touch with you to look into this issue and assist you further with a solution.

Kind regards,
Stefanie / iMusic

Rated 5 out of 5 stars

Great experience

Great experience with this seller, fast and efficient service, postage cost notably good for item in question. Item packaged well, arrived in great condition. Would use again.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Vinyl - Great Selection, Great Prices and Great Service

I've bought vinyl from iMusic and have been thoroughly impressed with their service. Great selection of records offering differing presses of same album. Delivery to Australia is seamless and quick, there may be a little wait if they need to get a particular record in stock but its not long. For great value and absorbing the delivery cost, its best to purchase a few albums at a time, I bought 4. Their customer service is second to none, one of the records i purchased was damaged and they replaced it and sent it at no additional cost. I will certainly buy from them again and have no hesitation in recommending them.

5 May 2026
Unprompted review
Rated 5 out of 5 stars

I have stopped using Amazon

I have stopped using Amazon. I have found a better site IMUSIC Denmark which has all the movies and music i want, in all formats. My purchases are now delivered prompt, tracked, and arrive in perfect condition due to the fact that all purchases are extremely well packaged. They also treat their employees well. If I could Id give them 6 stars.

20 May 2026
Unprompted review

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