Infinitrade 

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See what reviewers are saying

Rated 1 out of 5 stars

This is a professional scamming site, after they called me and made their pitch i was handed over to the master shark, a master at gaining your trust and confidence. I got a bunch of crap about a once... See more

Rated 1 out of 5 stars

Hello,No doubt from your responce that your company has no intendtions of returning our funds,You fail to respond to questions asked.However why has our account gone from £5570 to £1800??? Also Pic... See more

Rated 1 out of 5 stars

Please I want to warn people about Infinitrade which is a Big Scam Company. I don't recommend people to invest in this horrible company because they will take your money and you won't see any penny af... See more

Rated 1 out of 5 stars

Under no circumstances send money to INFINITRADE! It is not possible to withdraw money. They handle your account without you. They invest your money without your knowledge. They don't even want to ret... See more

Company details

  1. Money & Insurance

Information provided by various external sources

We invite traders of all experience levels to access the financial markets via an intuitive and sophisticated trading platform. IMPORTANT NOTE: We would kindly request clients to contact the complaints team by email or chat prior to adding any negative reviews to ensure that they have a chance to be able to assist you with your complaint or negative experience. (Complaints@infinitrade.com)


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

SCAMMERS - BEWARE!!!!

I followed all their rules and made some profit BUT then I put in a withdrawal request and lo and behold they make every excuse under the sun to not give me my money!!! They will NOT answer my emails any more and you cannot call them

STAY AWAY!!!!

24 July 2020
Unprompted review
Rated 1 out of 5 stars

Swears rats INFINITRADE

Swears rats. They convinced me to sign on with a minimum of £250. Which I could withdraw any time , if I was not happy. The next day another rat phoned me and said that I must add another £1000 to start trading. At this time, I smelled the rat. I tried to withdraw but I was prevented from doing so. All the required documents were sent. They are evil devils. I hope they rot in hell. The company name is INFINITRADE located offshore. SCAMMERS

Email:Reply to the massage below.

You have robbed me of my money, all you can do is return the same. Everybody working for Infinitrade are highway bandits, all very experienced. You will never be employed by a reputable company. A copy of this goes to Trustpilot.

You will rot in hell.

Sent from my iPad

22 July 2020
Unprompted review
Infinitrade logo

Reply from Infinitrade

Hi Leo,

Thank you for your review, and apologies for any inconvenience caused.

Due to the lack of information to locate your account, we are unable to investigate the issue you claim to be having. If ever you do wish to be assisted, please drop us an email at support@infinitrade.com with the link of your review, email address and an explanation of the issue you’re encountering.

Kind regards,
Infinitrade Customer Complaints Team

Rated 1 out of 5 stars

I saw an ad that looked genuine but as…

I saw an ad that looked genuine but as soon as I paid my £250 it became clear it looked like a scam. I checked their cancellation process and followed it, I had to give them my card details, a utility bill go verify my account to get my money back, I did this until my withdrawal was in process then cancelled my card. A week down the line after they ignored all my emails I got one to say they were transferring my money and o my surprise I got 237.50 back

22 July 2020
Unprompted review
Infinitrade logo

Reply from Infinitrade

Hi Peter,

Thank you for your review, and apologies for any inconvenience caused.

The information you provided on your review does not correspond to the services that you have actually received, and we are quite puzzled as to the reason you have stated that we are a scam when you have in fact received your withdrawal as you have requested.

If ever we have missed any information, we would kindly request that you send an email to our support team at support@infinitrade.com, containing the link of your review and your query. This will be escalated to the concerned department who shall assist you.

Kind regards,
Infinitrade Customer Complaints Team

Rated 1 out of 5 stars

Wenn jemand sein Geld in den Sand…

If someone wants to put their money in the sand, he is well advised at infinitrade. You don't even have to speculate on your money to lose it. It is extremely unfortunate that such fraudsters are allowed to act in the EU

22 July 2020
Unprompted review
Infinitrade logo

Reply from Infinitrade

Dear Customer,

Thank you for your review, and apologies for any inconvenience caused.

Due to the lack of information to locate your account, we are unable to investigate the issue you claim to be having. If ever you do wish to be assisted, please drop us an email at support@infinitrade.com with the link of your review, email address and an explanation of the issue you’re encountering.

Kind regards,
Infinitrade Customer Complaints Team

Rated 1 out of 5 stars

Incorrect Banking Details is just an EXCUSE not to do a refund

Please note that my account number is correct. Seems like just an excuse not to do a refund. Please prove me wrong and I will remove my review and comments.

26 June 2020
Unprompted review
Infinitrade logo

Reply from Infinitrade

Dear Rajey Manilal,

We request you to please check your inbox where our Finance Team has replied to your withdrawal email's request stated that your withdrawal was declined due to incorrect bank details.

There is no reason for Infinitrade to lie or to make any excuses. Just check your email.

Else, feel free to email the support or Finance team with your banking details and other relevant info so that the needful could be done.

Moreover, your queries could have been answered in a quicker way via live chat or emails.

Thank you for your understanding.
Regards

Rated 1 out of 5 stars

Hi All,

Hi All,

I have a review about Infinitrade.
I got a call again after my account becomes ZERO. The's a guy from Infinitrade, who told me he would try helping me to recover the lost, of which I have had not authorized anyone to do any trading on my behalf, but YET it still happened. The caller only tried to persuade me putting more money into the account and it would make the loss even bigger.

Hence, please never trust this SCAM and please also DO NOT trust those positive comments as they are also SCAMMERS too.

Please STOP your money making dreams with this company as you will end up, I M SURE, losing all your hard earned money. They are NOT even SCAMMERS but vampire..

Everybody please wake up and spread this to the people around you.
SAVE people and SAVE their money.

18 June 2020
Unprompted review
Rated 1 out of 5 stars

Once you deposit money in Infinitrade, it never comes out

I was surfing over this webpage because my mother lost over 100,000 USD to this trade. They promised to give it back, but in the end, they always made excuses about it and never made a withdrawal. All they do is keep asking for more money, but the problem is they never run out of their "problems". I suppose this happens to almost all people that used Infinitrade. I hope all people understand that this is a company that only knows how to take away money. I'm warning you, Don't trust Infinitrade, or you will regret it.

12 June 2020
Unprompted review
Rated 1 out of 5 stars

Infinitrade is a Big Scam Company

Infinitrade is a Big Scam Company. I don’t recommend people to invest in this horrible company because they will take your money and you won’t see any penny after. I lost over a hundreds US dollars with them and You won’t get your money back.
Infinitrade is a 100% Scam Company, they know right means to take away money from you. They will show how you can make profit by doing trades and ask you to invest more money and once you decline they will knowingly open trade to ensure your balance becomes zero that too within 5 mins before you can act. Warning never to invest with them. They will only cheat you off your money.

3 June 2020
Unprompted review
Rated 1 out of 5 stars

I just got scammed by Infinitrade by…

I just got scammed by Infinitrade by £46,000 over four weeks, claiming that the market crushed and asking me for more money every-time. The market did not crush as I am also trading on other platforms and I was making money. They were trading their own money via my platform too. Do not trust them unless you want to loose it all like me. Now I am looking into taking a legal action.

3 June 2020
Unprompted review
Rated 1 out of 5 stars

They only know to take away money

They know right means to take away money from you. They will show how you can make profit by doing trades and ask you to invest more money and once you decline they will knowingly open trade to ensure your balance becomes zero that too within 5 mins before you can act. Warning never to invest with them. They will only cheat you off your money

The issue doesnt end here. Max just called me back to threaten and said no one is listenin to you and you have no rights to ask for your money.. clear case of cheating

26 May 2020
Unprompted review
Rated 1 out of 5 stars

A BIG SCAM

A BIG SCAM. Report this company to Action Fraud UK. I did recently. I have lost several of thousands of Euros. I was promised huge profits and opportunity to withdraw all my money + bonus after one week. But no....Do not trust them at all. They are talking swada!!!!!!!!

6 May 2020
Unprompted review
Rated 1 out of 5 stars

Infinitrade are far from legit DO NOT…

Infinitrade are far from legit DO NOT DEPOSIT WITH THEM.

i signed up with Infinitrade on the 08-04-2020. My story starts from the fake news on Facebook. The other victims know the rest.
I had a very bad feeling when I didn't get the second call at I was meant to get.
But what really got my concern fired up was the online help. and the operators' attitude. After talking to them for a bit. I was told I would here from my personal accountant manager call me tomorrow 10-04-2020. I thought, My manager! But don't they have a selection of them available? Why would I get one assigned to me! Considering the size and volume of the company.
I asked questions like Why are there no others I can talk to. The response was cold, my question unanswered and just a repetition of what they already said.
Furthermore, I couldn't see my balance of £250. I asked about this, and again it was met with a bad attitude. The oporator insisted that the cash was in the account. So I went and did a screenshot to show and to prove to them what I am seeing. The reaction was: " I DON'T NEED PROOF, I CAN SEE IT IN YOUR ACCOUNT!.

As you can imagine, I started to get wound up realizing this was a set up and fraudulent outfit. My reply was along them lines. Their response was "Why did you sign up with us then!"

The truth is, I had no idea I was setting up an account with Infinitrade, Like some others here, I clicked on a link in FaceBook.

It was a story about Prince Harry and Meghan abandoning the uk, or something like that. When you click the link, it takes you to the Daily Mirrors website with the rest of the story. But when you click anywhere on that page you get to the Bitcoin Codes website. I really should have stopped there. However, In my defence I did spend two days researching and reading up on this Bitcoin code money making scheme. I was very dubious. But after reading some official looking reviews, I was convinced this was ok to trust. Plus the fact I am in a bad way financially, and the work front is looking ropey, not to mention this pandemic making things even more unlikely. I gues you could say I am desperate.

I have to wait till tomorrow now, and see if they do in fact call me. But from what I have read so far. I think It is unlikely I am going to get my cash back. Best thing I can do it clear out my bank account to another one, this is so if they try to with draw any cash of if they have secretively set up a direct debit, It will reject it. But I can tell you all this. I am going to spread the word far and wide about these bandits if they try to mess me about and I don't get my cash back. I would urge all you people to do the same. The more people know about this the better. Perhaps we can save others from making the same mistake.

I just noticed something more. I am coming through google with their name. I just noticed on the right of google, that part with info such as reviews, opening times and address etc... they claim to be located in the UK London. Here is a copy past of the information:
Located in: Tavistock Chambers
Address: 40 Bloomsbury Way, Lower Ground Floor, London WC1A 2SE
Hours: Closed ⋅ Opens 9AM Fri
Hours or services may differ
Phone: 020 3923 0730
Appointments: bmarkets.uk.com

Not to sure what to make of that. But when you click on the website button, it takes you to their site.

9 April 2020
Unprompted review
Rated 1 out of 5 stars

Zero stars would be the right…

Zero stars would be the right possibility!
After my deposit of 250 euros, I instantly received a telephone-call, in which I had a very pleasant conversation until I was asked to give access to my bank account . I then realized, I was about to start something, that wasn’t , what I expected.
This I told mr. Graham Green, and asked him to forget it all and make me a refund of my 250 euros. He got a little angry and told me,it wasn’t a lottery ticket.
Two days later, I received a new call from another employee, who was given the same message: I have regretted. Please refund my 250 euros.
But nothing happened,
If you communicate with Infinitrade during telephone or via the Contact Us possibility on the app, you have no possibility of documentation of your conversation and claims, unless you make a screen dump or make a photo and record the conversation on your phone
I fortunately had documentation for my saying regrets, and made my bank
do the oppositions, which made me get my refund

18 March 2020
Unprompted review
Rated 1 out of 5 stars

I can’t even get hold of this company when I ring the phone numbers!I’ve requested several times to refund…

I’ve requested several times to refund my £250 and still no response from them!
Impossible to get hold of anyone whatsoever!
Don’t sound good at all

Why would you ask for my bank details again? When you already have them since you debited my account already!!

Full of lies this lot are.
Reviews speak for itself.this bunch of Scumbags should be locked down.👊

2 March 2020
Unprompted review
Infinitrade logo

Reply from Infinitrade

Hi Landi,

We have investigated into your account and see that we have requested several times for your banking details.

Unfortunately, there was no response from your end.

Please check your emails and send us your banking details so that we can refund your money.

Thank you.

Regards,
Infinitrade Customer Support Team

Rated 1 out of 5 stars

Do not invest

Do not invest. I was lead by fake news and was told by the broker I could withdraw my money at any time.. like a bank he said. This is not true. Beware.

8 January 2020
Unprompted review
Rated 1 out of 5 stars

Infinitrade is a Big Scam

Please I want to warn people about Infinitrade which is a Big Scam Company. I don't recommend people to invest in this horrible company because they will take your money and you won't see any penny after. I lost over a thousand euros with them and the customer service in Bulgaria is incompetent. You won't get your money back. I hope Facebook Ban this company from taking more innocent customers.

5 January 2020
Unprompted review
Rated 1 out of 5 stars

Not worth a single star!

Given the choice I would not even give them a single star but then I can't leave a review!
I only invested £250 which when I viewed my credit card had become £287 due to a foreign transaction and exchange rates and a non sterling charge!
I have been trying to contact my so-called account manager for the last 6 weeks since my original deposit but nothing!
I am so glad I didn't get sucked into going for the extra £250 for a so-called Gold Account with benefits!
If the Customer support team want to contact me to dispute this review then I'd be delighted to hear from you but only if a refund was guaranteed. There will be no contact I can assure you.

27 November 2019
Unprompted review

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