InfinityFree Reviews 1,167

TrustScore 4 out of 5

3.8

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the excellent value for money, highlighting that the service is genuinely free and offers features typically found in paid plans. Many people appreciate the speed, stability, and overall positive experience, noting that it's ideal for students, developers, and anyone looking to start a website without financial investment. The control panel is often described as user-friendly and easy to navigate. However, some customers have encountered issues with the website and user experience, including occasional bugs, slow performance due to third-party services, and an abundance of ads on the administrative panel. A few other people also felt that the customer service was lacking, with some reporting slow responses or a lack of support for free accounts, and others experiencing unexpected account suspensions or limitations on server resources, even for minimal usage.

What people talk about most

Website

Clients share ambiguous opinions on website functionality and reliability. Many praise the platform for being... See more

User experience

People report ambiguous experiences with user experience. Many reviewers praise the platform for its free,... See more

Service

Customers consistently note ambiguous experiences with service. Many reviewers praise the service as great... See more

Value for money

Reviewers highlight positive aspects of value for money. Many customers praise the service for being... See more

Customer service

Consumers find customer service experiences to be ambiguous. While some reviewers praise excellent support,... See more

Based on these reviews

Rated 4 out of 5 stars

Very great support staff in the Forum, sometimes there's an issue here and there that gets in the way, but other than that, its genuinely the best thing I've ever used. I've been using it probably sin... See more

Rated 4 out of 5 stars

InfinityFree is the best site I've found for free domains. Starting recently, they are providing free SSL certificates to all their free sites. The only thing I found odd was you can't add many types... See more

Rated 4 out of 5 stars

very great service I am on the free tier and still tehr eis no ads in the website except if you use the site builder and although there ara ds on teh admin pannel the speeds are very fast


Company details

  1. Web hosting company
  2. Cloud Computing Service
  3. DNS Provider

Written by the company

Free web hosting with PHP and MySQL, and no forced ads on your site!


Contact info

3.8

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

My Portfolio on InfiniteFree

I was searching for free online hosting service where I can store my portfolio - InfiniteFree was the best option. It took me couple of hours to figure out how things works since I am not a developer - I am a designer - but I knew some html,css, and js.

The only problem I faced that I need to clear cookies and cache every time updating the portfolio - I solve it by adding html meta tags.

But at the end, I am happy for InfinityFree being my host provider. And I will still use it even if I want to build a full real world application. Thank you so much. ❤️❤️❤️

16 October 2024
Unprompted review
Rated 1 out of 5 stars

The Wordpress site corrupted and I…

The Wordpress site corrupted and I could not get a proper solution, and they did not help successfully or do it for me. Bad service.

19 January 2025
Unprompted review
InfinityFree logo

Reply from InfinityFree

I'm sorry to hear that our support did not meet your expectation.

You posted on our forum because your WordPress website didn't work. Together with you, we investigated the issue and discovered that something went wrong with the WordPress core code of your website. This is usually the result of an (automated) upgrade that didn't complete successfully. But we pointed you to a guide we have written that contains step-by-step instructions you can follow to fix your website.

But in spite of our (in our opinion) clear guide, you said that you didn't know what to do and insisted that we fix the issue for you. And that's not part of the service we provide.

Please understand that with any hosting service, it's our responsibility as the host to provide a working hosting service, but it's your responsibility to build and maintain whatever you want to run on it, like your WordPress installation.

If you would like a service where your provider will do everything for you, please consider switching to a managed website builder or managed hosting service instead. However, please be aware that such services typically cost more for the same feature set, to account for the additional effort it takes to provide this website administration.

With that in mind, please finally consider that InfinityFree provides a completely free service. The hosting space and the support you did receive were given to you without you ever paying us a single cent. So please keep that in mind when forming your expectations about how much effort we can put in maintaining and fixing your website for you.

Rated 5 out of 5 stars

The website is indeed free and gives a…

The website is indeed free and gives a lot of tools to help build a good looking website. I would love to be able to upgrade to the paid version one day and check out the rest of the tools but for now I am highly satisfied with what we have to work with and will continue using this product.

16 January 2025
Unprompted review
Rated 4 out of 5 stars

I was invited to try a puzzle game

I was invited to try a puzzle game. So far, I don't have any issues with it. I did not experience an slowdown or weird messages. The puzzle interface is simple and it works.

20 December 2024
Unprompted review
Rated 5 out of 5 stars

Infinityfree The best free hosting

Infinityfree The best free hosting
No forced adverts
15GB webspace (3 accounts of 5GB each)
MySQL
Over 400 installable apps for CMS, Forums and more
A choice of free subdomains or use your own custom domain
Multiple websites per account if needed
99.9% uptime
Simply amazing

27 December 2024
Unprompted review
Rated 5 out of 5 stars

The best free hosting service I've ever…

The best free hosting service I've ever used. Currently hosting my CV and graphic design portfolio. And honestly I've never been happier with a web host. I've paid for a worse product in the past

26 December 2024
Unprompted review
Rated 1 out of 5 stars

Barely visited website taken down

Barely visited website taken down for 24 hours, without any warning on Christmas day.
"Your account was suspended because you hit the Entry Process limits".

When signing up no one told me about "Entry Process limits", instead it says Unlimited Bandwidth.

How does an inactive website get taken down. I earn $0 from the website. it is just a sales page, with 0 conversions, since i have been hosting with InfinityFree.

25 December 2024
Unprompted review
InfinityFree logo

Reply from InfinityFree

I'm sorry to hear that you had a bad experience using our hosting, and that your account was suspended at such an inconvenient time.

Please note that Entry Processes and Bandwidth are not the same. Both metrics are affected by website traffic, but they measure different things.

Entry Processes roughly measure concurrent visitors on your website. If too many visitors are requesting too many files or pages at the same time, you may run into this limit to prevent your website from overloading the server.

These suspensions often happen without warning, because usage may sometimes increase so quickly it's not possible or feasible to send a warning ahead of time. Also, the warning messages may sometimes get flagged as spam and not reach your inbox.

Evidently, your website wasn't inactive. Note that entry process usage may not just be triggered by converting customers, but also by people just checking your website, or event bots and crawlers that are scanning your site (and may not show up in website analytics).

The collection of these metrics and suspension and reactivation of websites that hit the limits is an automated process, which runs 24/7/365, so it may indeed also trigger on public holidays.

I completely understand that you are unhappy with this suspension, especially if it caught you by surprise. However, I would like to urge you to have a look at your account statistics, especially the Entry Process and Daily Hits graphs, to see the actual activity on your website as measured on our servers, which may not match your web analytics.

Rated 5 out of 5 stars

Awesome website hosting service.

I have been using InfinityFree for a while now, and I can say it's still a good service. True, you are provided free-forever hosting and unlimited bandwidth, but you do have limits. These limits, however, shouldn't affect good website developers or builders.

If you want to build a website with a nice subdomain, you can get one up-and-running in less than 24 hours. If you aren't a good developer, you don't have to become one to use this service. You are provided with Softaculous, which will allow you to install WordPress, Joomla!, or whatever you want. You are provided with many free subdomains that you can use to host your website. You can also use one you already own.

The customer support is amazing! True, it's a forum, but everyone can collaborate on your questions, not just a set of people dedicated to answering questions.

For what they do offer, I'm very surprised they provide it all, free of charge, forever. There are a few ads here and there, but you don't have ads on your site, which is very cool. I hope that Free Hosting like this forever lives, because it is amazing hosting overall.

12 December 2024
Unprompted review
Rated 5 out of 5 stars

First off I use the free service

First off I use the free service. Its great! It has wordpress and everything BUT it doesnt allow cron or webhooks and it has its own SSL service. The admin is pretty quick on catching bot spam or people using the service for viruses. Overall, pretty good experience.

Tbh this is the best free service there is. Its fast, theres no ads on my site and it makes installation of things pretty easy.

1 August 2024
Unprompted review
Rated 5 out of 5 stars

Love it

Love it! Scoured the internet to find this service. Very happy to be a part of this community!

30 November 2024
Unprompted review
Rated 5 out of 5 stars

This is the best service I've ever used

This is the best service I've ever used. Everything is easy, fast, convenient. Need ssl? Please sir! Need a domain? Here's your order, sir! Everything on ldn1 page at the lowest prices on the internet. Hats off guys, you've done the best service. And I swear, as soon as I get my first order, I'll pay the most expensive rate for a year.

17 November 2024
Unprompted review

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