While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 66 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the prompt delivery service, noting that packages consistently arrive quickly and safely within the expected time frame. Many buyers also mention that the products offer great value for money and come at very fair, competitive prices. Some reviewers were not happy with faulty items, mentioning that certain replacement cartridges arrived damaged or did not work properly. Other shoppers experienced trouble with device compatibility, stating that printers frequently failed to recognize the supplied components. Additionally, a few customers encountered difficulties when trying to secure refunds or resolve delivery issues with the support team.

What people talk about most

Product

Clients share ambiguous opinions on product experiences, highlighting both satisfaction and severe... See more

Delivery service

Customers had positive experiences with delivery_service, frequently highlighting prompt and fast arrivals.... See more

Order

Reviewers highlight ambiguous aspects of order with mixed experiences regarding their purchases. Some... See more

Price

People report positive experiences with price, often highlighting great value and affordability. Reviewers... See more

Quality

Users describe ambiguous interactions with quality, noting both severe issues and pleasant surprises.... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Not what I was expecting but after requesting a refund I will get refunded. Their response to my email was very prompt though they hadnt returned my call after I left a voice message. Dont think I'll... See more

Rated 5 out of 5 stars

I ordered some oven bulbs via Amazon. They were cheaper than any others and included delivery in the price. The bulbs arrived by Royal Mail two days later. I fitted one without any problems and it wor... See more

Rated 5 out of 5 stars

High power LED bulbs that produce bright white daylight (6500K) are hard to find. Getting a 4-pack of Energiser branded bulbs at a good price was value for money. Delivery via the Post Office was re... See more

Rated 5 out of 5 stars

Really great product and fast delivery! I appreciate the helpful option for disposing of the old ink cartridge. Will definitely buy again.


3.3

Average

TrustScore 3.5 out of 5

147 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.3

All reviews

(147)

66 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Worst customer service so far

Bought a bunch of (turned out) incompatible cartridges this July. My HP failed to recognise non authentic chips. Guess what? They simply bailed out on me - no response for 2 months already. Not a bigh deal - but worthy of you to know what is this company about.

11 July 2025
Unprompted review
Rated 1 out of 5 stars

Don't trust this Company

Cowboy Company who send out faulty cartridges but don't replace or refund you for them.
Bought on ebay from them where they are known as inknation and only have a score rating of 2.1 on Trustpilot which shows that they are a untrustworthy Cowboy company.
Avoid this company plenty of better cheaper options on ebay and Amazon.

21 August 2025
Unprompted review
Rated 4 out of 5 stars

Now Happy

Used a black and colour Canon ink replacements, after 7 pages the black ink was empty, am contacting them through Amazon, awaiting a reply but not holding my breath after reading some trustpilot reviews contacted by Kelly and given advice how to sort it out and it worked so all good

2 September 2025
Unprompted review
Rated 1 out of 5 stars

Bought 4 toner cartridges

Bought 4 toner cartridges - Printer refused first one - phoned contact number - left message and completed web form no response - will use small claims court and trading standards to recover if necessary

20 June 2025
Unprompted review
Rated 3 out of 5 stars

Bought ink

Bought ink. Inserted it in printer. Says low on ink. Sent them an email. They said it's ok. Once it stops printing then buy more ink. No good if your printing legal papers yhen find out you can't print last page. You'll be stuck. Not very helpful. Should've read the reviews or payed more money for better ink

22 May 2025
Unprompted review
Rated 1 out of 5 stars

Yet another bad review for this terrible company

Yet another bad review for this company. Bought HP set of cartridges . warranty date carefully covered over with a sticker, but when peeled off, all passed warranty date even though website says long date. Black didn’t work as not recognised by printer as genuine HP. DONT USE THESE GUYS, THEY ARE TOTAL SCAMMERS STILL FIGHTING FOR A REFUND

6 May 2025
Unprompted review
Rated 1 out of 5 stars

Terrible quality ink cardtridgees

Awful. The first cartridges I received were almost empty and the replacement only had blue/green ink. I have requested a full refund, but I wish I had read the other reviews on here before purchasing. Avoid this company!

12 February 2025
Unprompted review
Rated 1 out of 5 stars

Poor product quality

I bought a refilled cartridge from them which stopped working after barely being used. They told me to soak it in warm water and that did solve the problem. However, this is not the quality of product I expect nor do I really expect to have to carry out my own 'repairs'. It's okay now but for how long?

30 January 2025
Unprompted review
Rated 1 out of 5 stars

Appalling

Appalling. I paid £29.95 for black 21ml ink and colour 15ml ink. After literally 22 pages of black print the black ink cartridge was empty. I never used any colour ink but on shaking the cartridge it sounds totally empty. I have tried to contact via their 'contact us' but after completing the form it 'zaps off' before sending and empties all information. I feel conned out of almost £30. Disgusting!

3 January 2025
Unprompted review
Rated 1 out of 5 stars

Read the reviews on here first!

Read the reviews on here first!
I wish I had done so, I ordered cartridges based on the price but due to the bad search results managed to order the wrong ones - my fault I know but when trying to contact to ask what to do about returning them, you get no response. £40+ wasted.

13 January 2025
Unprompted review
Rated 1 out of 5 stars

I Brought through Amazon twin pack…

I Brought through Amazon twin pack HP301XL Black and Colour sent me 2 black cartridges,Contacted Ink Jungle through Amazon for return or replacement they want to charge me postage for that privilege, and what a palava trying getting a direct answer from Ink Jungle,
#Amazon return process even worse

9 January 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look