Insure2drive Reviews 

675
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 102 reviews, reviewers had a great experience with this company. Customers frequently praise the simple website and the remarkably easy online application process, noting that navigating the platform and managing vehicle policies is entirely straightforward. Many people also mention finding very competitive prices across comparison sites and appreciate speaking directly with helpful support staff whenever they need assistance. However, some reviewers were not happy with unexpected high renewal costs, expensive quotes, or steep fee increases later on. Some people also mentioned poor experiences regarding unclear policy details, inadequate vehicle replacement terms, or frustrating customer support interactions that left many of them completely dissatisfied.

What people talk about most

Price

People report ambiguous experiences with price, as many consumers praise the affordable and competitive... See more

Service

Reviewers express ambiguous feedback about service, with many praising the fast, helpful, and easy... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the website is... See more

Website

Users describe positive interactions with website, finding the online process straight forward and very easy... See more

Customer service

Clients share ambiguous opinions on customer service. Some reviewers describe the team as brilliant, helpful,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Found on Compare The Market website....& proved to be the cheapest option for the wife's car renewal including my 18 year old son as a named driver .....the big plus for me was a customer helpline whe... See more

Rated 4 out of 5 stars

With me not being a computer wizard i found the experience fairly straightforward. The quote was competitive :actually the cheapest! This is my first time with the company and I feel it wont be my ias... See more

Rated 4 out of 5 stars

This is the first time I've signed up with Insure 2 Drive. Their policies are clear and thorough and I got a decent deal. I haven't made any claims or had to use the breakdown cover yet, but so far th... See more


Company details


Contact info

4.1

Great

TrustScore 4 out of 5

675 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.1

All reviews

(675)

100 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Trustable insurance company

This was my first year with Insure2Drive for motor insurance. I wasn’t sure at first if they were a reliable company, but when my son had an accident, they acted quickly and handled our claim efficiently. I was very satisfied with their prompt and professional service.

23 October 2025
Unprompted review
Rated 4 out of 5 stars

Insure 2 Drive Insurance Review

Found on Compare The Market website....& proved to be the cheapest option for the wife's car renewal including my 18 year old son as a named driver .....the big plus for me was a customer helpline where you can talk to a person & not some stupid AI chatbox droid like other insurance providers.....

3 September 2025
Unprompted review
Rated 1 out of 5 stars

Insure2drive is a joke…paid over £170 a…

Insure2drive is a joke…paid over £170 a month and when my house was broken into and my cars keys were taken to steel my car and they won’t pay out as I didn't have a tracker subscription something that’s not made clear in my policy details and also not sure what it would of done as was told by the police the tracker would be the first thing the car thrives would of deactivated. They have since cancelled my policy and I’m now left with a very large car payment every month and will not be able to afford another car. They cancelled my policy and then had the audacity to send me an email to say that my policy has been cancelled and that it’s illegal to drive my car without insurance when I have no car and just to add insult to injury then sent me an email to say I’m due them over £800 as my policy was cancelled early! I’m not sure why we pay insurance as when we need help they always have a way to not pay out! I’m now in a financial mess with no way forward!

20 August 2025
Unprompted review
Insure2drive logo

Reply from Insure2drive

Hi Justine, I'm sorry to hear you are unhappy with how your Claim and Policy has been dealt with. If you would like us to look into this further, please email us at feedback@sabre.co.uk ensuring to include your Policy Number and a full explanation of your issue(s). Kind Regards.

Rated 1 out of 5 stars

Only giving them 1 star as trip adviser…

Only giving them 1 star as trip adviser doesnt do a zero star . Got caught speeding and the government approved theft Insure2drive adjusted my policy, had to pay extra £350 within 7 days or policy cancelled. Was going to cancel policy but was told ill loose £700 out of the £1200 price paid 2 months ago.

6 August 2025
Unprompted review
Insure2drive logo

Reply from Insure2drive

Hi. We are sorry to hear you are unhappy with the charges to amend your policy. If you would like us to look into this further, please email us at feedback@sabre.co.uk ensuring to include your Policy Number and a full explanation of your issue(s). Kind Regards.

Rated 1 out of 5 stars

Absolute con artists

Absolute con artists, after I had paid in full for my policy they emailed to say do you require commuting on you policy as it’s not included even though I had stated that I wanted cover including commuting before I took out the policy, I call them to be told it’s an extra £80! And tried to blame compare the market for the error.
So I say I want to cancel the policy that I took out the day before (well within the 14 day cooling off period) to be told that I would be charged £40!
That’s without me using even a single day of cover as the policy was not due to start for another two weeks!
I’m yet to find where that’s supposed to be stated in the policy documents I was emailed, oh wait it’s not even in there! Nor on the terms on their website!
Safe to say I will definitely never be taking out insurance with these con artists again.
Good luck if you ever need to claim as I’m Sure they would find some excuse to get out of sorting that out too!

20 September 2025
Unprompted review
Insure2drive logo

Reply from Insure2drive

Hi Andrew. We're sorry to see this review and your dissatisfaction with the additional premium quoted and cost to cancel. If you require us to look into this further for you, please email us at feedback@sabre.co.uk ensuring to include your Policy Number and a full explanation of your issue(s). Kind Regards.

Rated 2 out of 5 stars

Don't sign up with these guys!!!!!!!!

Don't sign up with these guys. Overpriced and poor service Got insurance for my son (provisional) and I in April. Premium was £1300 which was reasonable. Son has since passed his test. Got a new quote, which was £3k plus, which is too much. So I asked to take my son off the insurance. They stated an increase in fee of £95, which I thought was a bit steep. However, there is no reduction in my premium even though I usually only pay £30ish per month, which is what they quoted at start of policy. So I am expected to continue to to pay £100 month. So, I've removed the learner driver and my premiums are more expensive. Makes total sense!! 🤣 Edit: In all fairness, after i complained, I got a call from head office, and they agreed to end my insurance with no additional charge. So fair play to them. 👍

28 August 2025
Unprompted review
Insure2drive logo

Reply from Insure2drive

Hi, we're sorry to hear you were unhappy with the change to your premium following the amendment(s) to your policy. If you would like us to look into this further for you, please email us at feedback@sabre.co.uk, ensuring to include your Policy/Web Reference and full explanation of your issue(s). Kind Regards.

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