Interhome Reviews 

The Company is Good, but the condition of the apartment I chose is poor and a 'substitute' represented the real manager. I soon discovered dirty sheets! I have photo. Many old stains and spots. Also a bug, so I slept on the nice couch instead." Manager" told me TV didn't work. Microwave was located so high I could not use it (I am short). Air conditioner VERY noisy, had to empty a water bucket twice a day that it drained into, but it was too small and could not cool. By Day 2 I became ill from the heat & at 2am, starting Day 3, emailed her that I had to move, unable to sleep & sweating due to heat. At 3 am it made a racket, showered sparks and blew a fuse. I was now in the dark, and my internet was gone! Forced to leave, I packed everything in dark, took 2 hrs. At 6 am "manager" banged on the door. I told her I was undressed and she left. I am 82, disabled and visually impaired, so it took an hour to drag all luggage out of apt & find help to get it outside the door at 7am. BUT NO INTERNET meant no taxi. At 8 am,3 strangers SENT FOR A TAXI. That's when the "manager" ran up, yelled at me,grabbed my keys, which I had said in my early am email that I'd meet her later that day & give her the keys (wanted a receipt for te key), but she took them, no receipt. She called me stupid in front of the people helping me and stalked off. The people felt sorry for me. Later she sent threats. I paid again for the 5 days I still needed -to a new hotel (had paid full price at APT 176 at Prater Ut for 7 days). I have only asked for 50% refund,but the "manager" wants 100 Euro for 'cleanup'-says I left it a pigpen. Not so. I rumpled bed to show the dirty sheets. Had an extra bucket by the broken air conditioner. Some milk in refrigerator & raspberries & frozen fish unopened in the freezer I could not carry. All dishes were washed. She says she will make sure I never rent another apartment/hotel from anybody in Europe. Hoping to hear back from Interhome quickly. I am asking 50% refund for no air, no electric,no internet, emotional distress and her rudeness and threats.

Antoine qui a repondu a fait tout en vitesse et ooop l'apartement était à nous

The website worked
The lady who answered the phone was helpful

The customer representative Raphael was very attentive and helpful

Excellent service from the team at Interhome in Grindelwald!

The process of booking is very fast, comfortable and easy. Thank you

La réservation s'est fait très facilement.

Perfection

Can’t thank the inter home team enough for all their help throughout the whole process, very quick responses and help with every question asked, this is our second time booking with them and there definitely will be more to come. Once again Thankyou

It was an agreeable and nice phone conversation.
Ms Anne answer me and she found the right apartment I was looking for. I made already the reservation. I am glad working with Interhome Verbier for more than 10 years!!

Simple easy-to-use website. Beautiful homes.

Booked via web site.
A bit confusing to start with because the error message following authentication with Visa was not referring to the payment limit.
Help desk resolved it very quickly and nicely.
==> happy end.

The process was easy from start to finish. It was an easy website to navigate. The pictures and comments of the units are easy to see and read. They answered all my questions before booking, The feedback is extremely fast. It was overall a very pleasant experience. Check in and out was fast and courteous Eva was great. The office in Wengen, where we stayed, was right next to the train station, so that was very convenient. If you are nervous, as we were, booking overseas for the first time, you can't go wrong with booking with Interhome.

Mireille and Myicille were very helpful, answered all our questions and were very friendly. We booked here mainly because they treated us so well

the apartment was at beautiful location and and it had all the necessary things, except the concern on in bathroom, where there is no space in the shower room and wash basin water was not going properly. it seems like owner has to check before renting the apartment.

We had a great time at this apartment and will book it again for next year. The staff at Interhome was very welcoming and helpful. The location and view are very good.

This company has been a nightmare for us. We had a request to bring pets refused by them, without Interhome asking their client. This led to a completely unnecessary problem, which resulted in our holiday ruined plus we lost over €1.000.

As always interhome Zermat office people were of great help!