Interhome Reviews 

a pitiful customer service, if you have a problem no one responds, and if you make a claim for a refund no one will give you anything back or respond.
not advisable at all in belgium

Many thanks for reaching out proactively!! Great Service!!

I feel compelled to share my disappointing experience with Interhome, highlighting the company's failure to find a suitable solution and the subsequent financial burden placed on us.

My husband and I booked an apartment in Austria through Interhome, anticipating a relaxing getaway. However, issues with a malfunctioning stove and heating compelled us to contact customer support. To our dismay, Interhome was unable to provide an alternative apartment of similar standards.

This forced us to move to a larger apartment, incurring additional charges and inconvenience that were not of our making. Despite these unexpected expenses, Interhome only refunded 25% of the extra amount paid. This unanticipated financial burden and the company's failure to find a satisfactory resolution significantly marred our vacation experience. During several exchanges, the customer care support specialist outright lied to us with her own version of the incident. I finally had to give up after I realised how stressful the communication with the customer support was.

I share this review to caution future travelers about the potential for extra charges and the limited refund policies at Interhome. It is dishearteninge when a company falls short of addressing its customers' legitimate concerns and imposes unexpected financial strains.

I hope this review encourages Interhome to reconsider its refund and compensation policies and improve its commitment to customer satisfaction.

Bon contact, bonne location

The team at InterHome is responsive, friendly and professional. There is always someone available to answer questions and make arrangements. The entire booking process is smooth. The choice of apartments/residences is tailored to the tenant’s preferences from the standpoint of quality and price.

Clear property details, map accurate, Interhome response fast to queries.

Very efficient service! Excellent customer service and helpful staff, thank you!

I sent requirement via email but wait for response around 3 days. And the manager do not send back for final confirmation and booking numbers.

I had a fantastic choice of holiday homes with lots of pictures and descriptions.

Easy to book , very helpful staff they answer and respond quickly, im very excited to stay there 😍.

We booked a villa called Alice house in Badia a Passignano in Tuscany and it was a gift for our friends for their wedding anniversary. After arriving at the villa, we found miserable living conditions. Alice started yelling at me when I told her the house was dirty and wouldn't let me take pictures. The whole house smelled of strong detergents. Maybe the idea of pouring liters of these chemicals is to make it look clean, but I couldn't breathe normally inside. Despite the attempts to stop us, we took some pictures. There were stains of blood or other liquid on the curtain over the bed. We saw dirty stains on the bedding. In the other room, there was white human or animal hair on the bed. The couch in front of the house was terribly dirty and looked like it had been found in a dump. The BBQ outside was not cleaned by the previous guests. The table under the shed has never been cleaned, neither have the floor and steps. This place can be shown as a museum of how poor people lived 100 years ago. We immediately called the Interhome helpline and from there the deceptively polite lady told us to wait for help. We waited 2 hours for any response and then moved to another location. We find normal accommodation in the nearest town. 24 hours later we get an email from interhome asking what happened. Where was the human and professional ethics? Any normal company will try to find another location or help their customers in some way, but not Interhome. We waited 20 days for an "investigation" and finally got the most ridiculous answer. They regret for our ruined holiday and can offer compensation a €100 voucher for our next booking with them. Only professional scammers can treat their customers like that. TO ALL CUSTOMERS: STAY AWAY FROM interhome IF YOU DO NOT WANT TO BE SCAMMED!!!!

Très rapide, réponse détaillée.
Modifications - suppression assurance simple.
Service top

Always easy, helpful and efficient to deal with the team at the Interhome office in Grindelwald, and the Abendrot apartments are great - we have been using them for more than 20 years!

Price breakdown is clear and easy to be understood.

The Interhome Team is absoluetly professional, polite and helpful. All ladies working in Verbier office can spesk English very well, some of them German. When you have a concern or you need help, they solve it immediately. I booked directly in the office my trip for next year after check out.
Please go on like this, you all make a fantastic job. Interhome can be happy to have people like you. Kind regards and thank you, Philip