intuECO Ltd Reviews 

It's been almost 3 months that your company put extractor fans in my bathroom and kitchen . The contractor arrived without a ladder and had to keep stopping work to go to screwfix to get drill bits. The contractor arrived completely unprepared. They walked through my house without covering on their boots walked dust everywhere. Nothing was covered in my kitchen or bathroom and dust found it's way into food cupboards etc. I've phoned up too many times to get them to put a cover
on the outside wall 2nd floor where the bathroom fan was installed. Promised many times someone will phone and never have. I am disgusted with the way we've been treated as an elderly couple late 70s.
Still waiting for completion of work.

Great company they sorted a new boiler ,extraction ,and loft insulation out for me fast and eficiently under a government scheme .Carnt thank them enough .Gareth one of their representatives was so helpful and went above and beyond to sort it all out ,nothing was to much trouble
Thankyou to all at intueco

Great install, all jobs was complete to a high standard, very tidy explained the whole process throughout all trades that attended

When there surveyor came round I said we didn't want a extractor fan put in our kitchen, his words were you don't need one you have plenty ventilation already, so we agreed to have the work done, the electrician came today to fit the fan, again I said no, so they aborted the whole job,which was the loft insulation and the radiators the most awful experience with a company we have ever dealt with,

We would like to thank and praise Shabz and his team from Fast Gas Solutions, Birmingham for a 5 ⭐️ star service. They worked tirelessly and efficiently to complete the job in one day, cleaning and tidying as they went along.
They were also very courteous, thorough and respectful whist working in our home.
We would have no hesitation in recommending them to future customers.

Debra and Steve
Sheffield

Just had a new boiler fitted on the government scheme by intueco, I will list the things which I think they did not do (which should have been done) and what they did wrong.
1.Not Cleaning and power flushing out the system before fitting the new boiler.
2. Only fitted one new thermostat valve on the downstairs radiators when the other valve needed to be done as they are seized up, they said thats all they are supposed to fit, and leaving one radiator without thermostat valves which is standard practice but would have been better in the front room not hallway.
3. Not bricking up the flue vent up instead just using a concrete board screw to the outside wall (not even straight to the wall).
4. cutting off water to en-suite shower which was essential to wash my elderly mother-in-law (they did come back to reconnect that the next day but with no lagging round the pipes in the loft and now the shower pressure is low so I had to change shower heads in bathroom and en-suite electric showers for them to work).
5. Leaving the water tanks in the loft for me to cut up and remove.
6.No isolation valves on the MAG FILTER.
7. Not all Radiators thermostat valves fitted on the in-flow side witch is best practice on the downstairs radiators.
That's the bad points.
My parents just had the same boiler fitted under this scheme by a different company they got all there valves changed and the option to move the boiler to different location they also got the flue bricked up, poorly but brick up.
Update on boiler ,just ripped out the free boiler and a worcester bosch has been fitted in airing cupboard by Heat Leicester did a excellent job and cleaned up all the mess left by intueco.

Good job.
I was very skeptical when Hussan knocked on my offering free boiler and loft insulation but went ahead as they weren’t asking for bank details and it wasn’t means tested.
It all happened very quickly once the funding had been obtained and I didn’t have to do anything.
The guys came round and had the work done for the loft insulation on the Wednesday and then on the Friday I had the boiler done. Very happy with the work.

The work on my property was completed at least 6 months ago. Have received no paperwork or emails stating that the work was done and when. Also no new EPC rating has appeared on the .gov website.
I now cannot the company via email or telephone.
I suspect they are dodgy or have gone out of business.
Steer clear.

When Kerry and Charles knocked my door informing me that l could be entitled to free boiler and loft installation including radiators in every room installed naturally l found it hard to believe. As my husband wasn’t convinced and not home at the time, l asked Kerry and Charles to re visit to explain.
I am more than happy to say l now have full central heating with a boiler etc. I have never had central heating or instant hot water.
The work was professionally done over only two days by a team of engineers called Shabz, Ketan and Kasar.
Kerry had kept in touch throughout.
If you get the opportunity and qualify for this l would recommend you have it done’

★★★★★ Excellent Service from Intueco

I recently had a boiler fitted through a grant by Intueco, and I couldn’t be happier with the service. The workmanship was excellent, everything was installed to a high standard with great attention to detail. The team was professional, efficient, and made the whole process smooth and hassle-free.

A special thank you to Kerry and Charles for their help with the initial signup—they made everything so easy from the start.

I’m extremely happy with the result and would highly recommend Intueco to anyone in need of a new boiler.

Thank you for a job well done! ❤️

I finally had the hive fitted almost 3 weeks ago so was all good but it's not compatible with my actual heating control box that needs to be changed to be able to control the heating from the hive as I still have to turn it on manually the electrician was great said he would contact the office to get it sorted to complete the job it's now 3 weeks later all the numbers I have for eco no body answers can someone please send me a genuine number that they actually answer too , thanks

Very Polite, Very Professional and it was free!

I was a bit skeptical when an advisor came to my door by the name of Fahim, lovely man who helped us qualify for free insulation throuyh medical routes
Was a bit skeptical at first but within a couple weeks i had my insulation done completely free
Recommend to all my family who qualified

Just had free boiler installed and free loft insulation, I must admit I thought this was too good to be true but from the moment Noel knocked on my door to enquire if I’d be interested I couldn’t fault his professionalism, yes we had to wait for some time but when then installers came I was so impressed with them, Ash and Noor treated my house with respect and done a brilliant job, couldn’t have asked for a better team , thanks to all involved.

Complete waste of my time. Had a survey on 13th January for loft insulation and a couple of other things. Surveyor spent about an hour measuring and looking around my home, then he drew a detailed plan of my house. Said everything was fine and that it’ll be about 4 weeks wait time for the work to be completed. After not hearing any correspondence for a number of weeks I emailed and also rang the company leaving messages for them to contact me with an update. Still no response. Eventually spoke to a representative who said they would ring me back with an update. A few days later I still hadn’t received an update. I rang them back and eventually was told that they wouldn’t be doing the work due to a couple of issues with the survey.Hugely disappointed with the fact that it took me numerous attempts to get this information, let down by the fact that the surveyor had given me misleading information and annoyed that it’s been a complete waste of my time.All in all a very unprofessional experience from the company.

Unfortunately I had to give 1 star. If there was an option for zero stars then I would do that. INTUECO IS NOT TO BE TRUSTED. THEY ARE A JOKE. THEY COME AND RIP YOUR HOUSE APART AND THEN HAVE TO WAIT MONTHS FOR WORKS TO BE DONE. DUE TO THEIR SLOPPY WORK THEY CAUSED A LEAK WHICH INVOLVED A FLOOD IN MY LIVING ROOM WHICH RUINED MY CARPETS UNDERLAY AND SOFA. WHEN THEY FIRST CAME ROUND CANVASSING I WAS TOLD THE JOB WOULD BE COMPLETED IN 4 WEEKS. IT IS NOW FEB 2025 AND THE WALL INSULATION WAS FITTED JULY 2024. THEREBWAS FAULT AFTER FAULT AND THEY NEVERBRANG ME BACK. I COMPLAINED BY EMAIL AND PHONE CALLS BUT STILL NO HELP. ALOT OF FALSE PROMISES TO HELP THE SITUATION AND GET IT RECTIFIED BUT NOTHING HAS COME OUT OF IT. I HAVE NOW MOVED OUT OF THE PROPERTY AND THE DECORATING WAS STILL NOT FINISHED AND STILL ISNT NOW BUTBTHEY HAVE PAID MY EX LANDLORD FOR THE DECORATING AS HE TOLD THEM HE WOULD GET SOMEONE IN TO DO IT. HE HASNT BUT INTUECO HAVE STILL PAID MY EX LANDLORD AND I DONT GET ANY KIND OF COMPENSATION FOR THE HELL I HAD TO SUFFER AND COSTS OF REPLACING ITEMS. DO NOT TRUST THESE PEOPLE OR USE THEM UNLESS YOU ARE PREPARED TO PAY OUT FOR THEIR SLOPPY WORKMAN SHIP.
WHO BUILDS A STUD WALL ON TOP OF UNDERLAY AND CARPET??? THEY DO. THEY SAY ITS FREE BUT BELIEVE ME, IN THE END YOU END UP PAYING. STAY VERY CLEAR OF THIS COWBOY COMPANY

I have only just come accross this site
and feel the need to let people know of our experience with Intueco I Was contacted by this company to have the house insulation completed, the surveyors who turned up were excellent and advised they would send a report to Intueco. We were advised of a date when installers would turn up to install the cavity wall insulation to have that changed to the following day at the last minute. The installers turned up at 4pm and advised my partner that they would not start as they were based in Birmingham and needed to set off home.
We were contacted by Intueco to advise they would return 2 weeks later and when they did arrive, they again arrived at 4 pm, had a look around the job and then set off back to Birmingham as it was getting late. Have not heard back since then and hope they have not claimed the grant funding for these works as they were never completed.

We had no problems from start to finish.All the tradesmen came on time were courteous & did the work efficiently.
I would recommend the company

Do not use this company.I applied for a boiler in February 2024 and have just been informed i`m not getting one. NO communication at all from INTUECO , had to contact Brett who did the application to get any info. Asked back in July 24 for an update to be told waiting to get people to do the fitting , hiring own people to do job . Now told no funding , so not getting one . what a waste of time.

Was promised a call today but that never came still not sure what work is still to be done or who the employees are you keep sending out
I think you need to start using qualified engineers and stop sending out people who don't have a clue
I'm curious as to the things they take back like hive systems and filter systems do the company still get paid out by the government but customer loses out through engineer negligence

the lads who did my insulation in my loft came on time friendly and cleaned up after . Made a profesional job
LUKE AND THE TEAM