I purchased something that was very poor quality so I’ve emailed multiple times and had no response and submitted a return form and not heard anything back so I am very disappointed
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See what reviewers are saying
The mug is small for its price, plus the colors in the images are quite pale. I made a request to customer service but never received a response. Finally, those who manage an e-commerce site should... See more
My newly acquired personalised dachshund ceramic biscuit jar is really nice and I’m sure the dog will soon know that it’s exclusively for her!🙂I also would like to add that the customer service is ex... See more
Company replied
Loved my doggy doormat from In Your Dog House! Delivery was quick and George was really helpful with sharing tracking information. I bought this as a gift for my mother-in-law but thinking I nee... See more
Company details
Written by the company
In Your Dog House Gifts is an online store. We sell stylish, quality British made dog themed products all produced by UK designers
Contact info
51 Pentagon Way, Wetherby, LS22 6AU, Leeds, United Kingdom
- 07722050685
- george@inyourdoghousegifts.com
- www.inyourdoghousegifts.com
3.6
Average
57 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Great service
Excellent communication as the item I wanted was out of stock. They let me know when it was back in stock and the item was delivered promptly. Item is a gift but is exactly what I was looking for and good price too.
20 October 2021
Reply from In Your Dog House Gifts
Many thanks for taking the time to write a review we really appreciate it. I’m delighted that we were able to provide you with the chopping board and that you are happy with your purchase.
Amazing and beautiful things and great customer service
This lovely company has the most amazing and beautiful things by otherwise undiscovered (by me at least) designers and is a joy to explore online and shop with. They are also friendly, helpful, kind and communicative... there is absolutely nothing that you can't be happy about!
19 October 2021
Reply from In Your Dog House Gifts
Thank you so much for writing such a lovely review. We really appreciate it. It's always a pleasure to help our lovely customers. We pride ourselves in offering a personal service to provide peace of mind when ordering from an online store.
Nice quality
Nice quality. Great packaging and touches in wrapping. Very pleased with this item that is for a gift
6 October 2021
Reply from In Your Dog House Gifts
Dear Jackie, We're delighted to hear that your mugs arrived safely and that you are happy with your purchase. Our designers do provide beautiful dog themed products!
Brilliant service
Extremely quick and efficient service from the team at “inyourdoghousegufts”
Would highly recommend
John G
27 September 2021
Reply from In Your Dog House Gifts
Thank you so much for taking the time to write a review. We pride ourselves in providing good quality products and services so we're delighted to hear that you were happy with this.
Dog bed
Good variety of products. The dog bed I chose arrived within a couple of days and is as described. Its very attractive and feels very comfy and the material appears robust. Its been put by for the winter so dog has not yet used it. But initial impression is very good.
11 August 2021
Reply from In Your Dog House Gifts
Dear Kathleen, many thanks for your review. We're delighted to hear that the quality of the dog bed you purchased meets your expectations. We our proud of the quality, stylish goods we sell on our site so it's great to hear that our customers agree with this.
Reply from In Your Dog House Gifts
Thank you for taking the time to post a review. We really appreciate it. What gift did you purchase?
Fabulous personalised dog blanket .
Thoroughly recommend this company . I bought a large personalised dog blanket and it was really excellent quality . They kept me up to date with ordering and delivery . Really fast delivery . Will definitely be ordering from them again .
5 July 2021
Reply from In Your Dog House Gifts
Thank you Sheona for taking the time to write a review. We try our best to provide a personal service as we believe effective communication enhances the quality of our business and the products we provide. We hope to hear from you again soon.
Reply from In Your Dog House Gifts
Thank you Gillian for taking the time to write a review. Although we are an automated online store, we believe in providing the personal touch, so that you always have someone to stay in touch with. We've even made friends with lots of dog lovers across the globe!
Great purchase
Lovely great quality purchase, got it as a present and I’m very happy with it. Arrived promptly.
26 May 2021
Reply from In Your Dog House Gifts
Thank you so much for taking the time to write a review. We really appreciate this and are delighted to hear that you enjoyed shopping with In Your Dog House Gifts
Fantastic customer service a small…
Fantastic customer service a small problem with the product was rectified without hesitation. Great communications highly recommended.
13 May 2021
Reply from In Your Dog House Gifts
Thank you so much for taking the time to provide feedback. We really value our customers and always try our best to make sure we provide quality service. Sadly sometimes products do get lost or broken in the post.
Lovely products
Lovely products, good quality and really speedy shipping - would use again thanks
12 May 2021
Reply from In Your Dog House Gifts
Thank you so much for taking the time to write a review. As a small business we really appreciate the feedback as any positive words help others trust the quality of our products and the service we provide.
Brilliant service
Brilliant service. Fantastic quality products really pleased please buy from this company they are awesome
31 March 2021
Reply from In Your Dog House Gifts
Thank you so much for taking the time to write a review. We are a small independent business so this feedback is very important to us. We are delighted to hear that your shopping experience with In Your Dog House Gifts was a positive one and we look forward to welcoming you back again soon.
Reply from In Your Dog House Gifts
Thank you so much for taking the time to write a review. We are a small independent business so this feedback is very important to us. We are delighted to hear that your shopping experience with In Your Dog House Gifts was a positive one and we look forward to welcoming you back again soon.
Such a good experience I returned and bought some more!
A great website - very easy to find what I wanted - and with a super selection of Labrador items.
The delivery was super quick too.
Such a good experience I returned and bought some more!
31 March 2021
Reply from In Your Dog House Gifts
Thank you so much for taking the time to write a review. We are a small independent business so this feedback is very important to us. We are delighted to hear that your shopping experience with In Your Dog House Gifts was a positive one and we look forward to welcoming you back again soon.
Reply from In Your Dog House Gifts
Thank you so much for taking the time to write a review. We are a small independent business so this feedback is very important to us. We are delighted to hear that your shopping experience with In Your Dog House Gifts was a positive one and we look forward to welcoming you back again soon.
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