Ison Harrison Solicitors Reviews 428

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 99 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. Many people appreciate the personalized and understanding approach of the customer service, often highlighting its exceptional quality. The service provided is consistently described as excellent, with consumers noting the efficiency and ease of their overall experience. However, some people were dissatisfied with the response times and communication, mentioning that replies were slow or that they experienced a lack of updates. A few other people also felt that the company did not make enough effort to help them understand complex legal processes, leading to confusion.

What people talk about most

Staff

Reviewers consistently mention positive feedback about staff. Customers frequently praise the team's... See more

Service

Users describe positive interactions with service. Many customers were very happy with the service, feeling... See more

Customer service

Customers had positive experiences with customer service, highlighting the helpfulness and efficiency of... See more

Response time

Clients share ambiguous opinions on response time. Many customers praise the swift and informative... See more

Customer communications

Customers consistently note ambiguous experiences with contact. Many reviewers praise the clear and easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ison Harrison provided a smooth and stress-free experience from start to finish. Leashia C was prompt, proactive, and kept everything on track, completing our sale ahead of the expected date. Thanks t... See more

Rated 5 out of 5 stars

I went to the new branch of Ison harriso in Skipton (Formerly Crangles) on the High Street specifically to use their commercial department. The Soicitor I wanted to re-conect with was Jen Bateman wh... See more

Rated 5 out of 5 stars

Charlotte Asquith at Ison Harrison Leeds has been amazing & is the only fully positive service we’ve had throughout our selling & buying process. She’s been patient with me when explaining things... See more

Rated 5 out of 5 stars

We were directed to Jen Bateman at Ison Harrison when selling our business unit. Jen was extremely prompt and very professional while dealing with it all. We used the electronic system to sign and com... See more


Company details

  1. Law firm

Written by the company

Ison Harrison is a full service law firm that has been advising and representing people nationally on their legal issues for nearly 45 years. The firm has a growing network of branches throughout Yorkshire and over 240 staff offering a wide range of legal services. The aim is to be Yorkshire’s most accessible and local solicitors.


Contact info

4.2

Great

TrustScore 4 out of 5

428 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Highly recommend!

Recently used Michelle and Liz for our help to buy redemption. They were extremely knowledgeable and guided us through the very complicated process whilst keeping us informed at every stage. I would highly recommmend. Thank you!

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Used this solicitors for selling a…house

Used this solicitors for selling a house from start to completion. I was informed what was happening what they needed what I had to do basically kept me up to date every step of the way many thanks to Jordan Rushworth deffo recommend Ison solicitors Pontefract

2 April 2026
Unprompted review
Rated 5 out of 5 stars

I went to the new branch of Ison…

I went to the new branch of Ison harriso in Skipton (Formerly Crangles) on the High Street specifically to use their commercial department. The Soicitor I wanted to re-conect with was Jen Bateman who I had used at another company about Three years previously. Unlike the unprofesional slap Dash service I recieved by her replacement I knew by removing the file and placing it in Jen's hands at Ison's would be a good move. The whole process was pain free and I was left
happy with a job well done.Thanks Again Jen
David Hewitt

1 March 2026
Unprompted review
Rated 5 out of 5 stars

I recently completed on a house using…

I recently completed on a house using ison Harrison. They were recommended to me from my mortgage advisor and I must say the whole process went very smooth. I have luckvinder Digpal and Natalie Hudson. The whole thing from start to finish took 8 weeks and that was including the Christmas break. I can’t thank them enough and would definitely use them again. Thank you.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Handling a probate sale

Louise Shuttleworth and Zoe Wogan were extremely efficient and professional throughout the sale of my mum's flat. I was kept informed and received responses very promptly. The online platform worked extremely well for me. All in all a very smooth experience, and I wouldn't hesitate to use them again.

17 March 2026
Unprompted review
Rated 4 out of 5 stars

The solicitor came across as very well

The solicitor came across as very competent and knowledge. Seemed happy with the case and wanted to proceed with something they felt straight forward.
My experience is based upon previsional emails and initial telephone call. Based on this I would recommend.

11 March 2026
Unprompted review
Rated 1 out of 5 stars

Ison Harrison- very very expensive, Avoid!

What can I say about Ison Harrison? I asked for help with my simple divorce which was estimated to cost between £1,800 and £5,000. £11K was the total bill and we didn’t even go to court. Totally been ripped off, overbilled and was completely fobbed off when I complained with aspects of my complaint not even addressed and things in the response that simply weren’t true. Currently in the hands of the legal ombudsman.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service , Jen Bateman delivers . Gives you full confidence.

Ison Harrison High st Skipton .
Jen Bateman , dealt with the sale of our land .
We can’t say Thank you enough.
Jen handled everything so professionally and communicated with us , throughout the whole process.
There was no obstacle too big for Jen to deal with . We felt assured and confident all the way through .
What a fantastic person we are very grateful to you , and can’t recommend Hen highly enough.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Amazing work

Following a previous case that was dealt with in great form by ison Harrison solicitors Simon helliwell, Simon saw fit to persue another case and delivered a settlement which is absolutely brilliant.
Again Simon helliwell had shown his knowledge and commitment, communication has been clear and courteous on both occasions. Top marks.really impressed.thank you

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant!

Abbigail, Nicola and Beth were all brilliant! Ison Harrison helped with a property purchase and deed transfer. They were professional, helpful and more importantly actually communicated clearly with me throughout the full process. Thank you so much for making a really stressful time easier by doing a great job.

16 February 2026
Unprompted review
Rated 5 out of 5 stars

Very satisfied customer

Just completed on flat purchase today and I cannot fault the team ( Laura and Harriet ) the communication was excellent throughout the whole process and they were professional, knowledgeable and very approachable.
I can understand why my daughter highly recommended them to me after they dealt with her house sale.

19 February 2026
Unprompted review
Rated 1 out of 5 stars

Horrendous service with lack of advice.

Used Ison Harrison for a new build purchase. The transaction completed, but I later found that planning and boundary landscaping obligations affecting my property had not been clearly explained in practical terms.
When I sought clarification, the responses lacked certainty and clear guidance. I expected more proactive, plot-specific advice rather than general references within lengthy documentation.
Prospective new build buyers should ensure they receive very clear written explanations of any boundary or landscaping restrictions before proceeding.

8 August 2025
Unprompted review

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