IU International University of Applied Sciences Reviews 

808
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers had a great experience with this company. Customers frequently commend the supportive and professional staff, including advisors and coaches, for their clear explanations and personalized advice. Many people appreciate the flexible user experience, allowing for self-paced study and managing personal commitments, with the curriculum often highlighted for providing practical, real-world applications. However, some customers noted concerns regarding administrative processes and response times, with delays in feedback and slow document processing causing uncertainty. Reviewers also experienced difficulties with customer support, citing challenges in reaching staff, generic responses, multiple follow-ups, and unclear, disorganized systems.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting the helpfulness and responsiveness of... See more

User experience

Users describe positive interactions with user experience, highlighting the flexibility and structure of the... See more

Customer service

Consumers find customer service to be ambiguous, with many reviewers expressing dissatisfaction due to slow... See more

Service

Reviewers highlight ambiguous aspects of service, with some customers expressing satisfaction with the... See more

Response time

Customers consistently note negative experiences with response times, highlighting slow communication,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had a great experience at the workshop. The topic was about housing in Berlin and I could get many tips of how to find my home. It was also good because of the clear explanation of the Advisor Nites... See more

Company replied

Rated 4 out of 5 stars

This was my first experience with a study coach, Kathrin. She is a very professional lady, she navigated me through every detail that will be of help to my research writing. I cannot wait to schedule... See more

Company replied

Rated 4 out of 5 stars

I'm currently in the final stretch of my Master's in Artificial Intelligence at IU, working on my thesis, and overall it's been a positive experience. The self-paced learning format has really w... See more

Company replied

Rated 5 out of 5 stars

The professors are amazing and super helpful. They respond quickly to questions and really want to help you. The IT and student support team also responds in a timely manner. The work I learn is on pa... See more

Company replied


Company details

  1. University

Written by the company

This page collects feedback from applicants, students, and alumni of English-taught programmes at IU International University of Applied Sciences (IU) in Germany. IU offers career-oriented, face-to-face teaching on campus led by experienced professors and lecturers, complemented by self-study using modern digital learning tools. All programmes are German state-accredited, preparing students for international careers. IU offers 10 programmes with over 15 specialisations at bachelor’s, master’s, and MBA level. As Germany's largest university with over 130,000 students, our mission is to make education accessible for people from all over the world.


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4.0

Great

TrustScore 4 out of 5

808 reviews

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4.0

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(808)

90 reviews in the last 12 months

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Rated 1 out of 5 stars

Don't bother wasting your time with applying to IU


Don't bother wasting your time with their hiring process. They put you through a highly automated funnel that has zero human touch and completely contradicts itself at every step.

I applied for a Freelance Deep Learning Lecturer position. First, they hyped me up, told me my profile was impressive, and rushed me to fill out their long HR questionnaires and submit documents. Then they told me my files were sent to their Legal Department for review. Shortly after, without any explanation from the actual people I was talking to, their system just blasted me with a generic "the positions are filled" automated rejection template.

The whole process is completely disorganized. They act like they have an urgent need for lecturers, keep you interested for a long time, waste your time collecting your paperwork, and then let an automated system dump you. It feels like a mass-market sales funnel, not an academic institution. Completely unprofessional candidate experience. And I believe few positive reviews here are either written by themselves through fake accounts or forced some students to write it so that it looks good

9 March 2026
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Dhanalakshmi,

Thank you for your feedback. We are sorry to hear that the recruitment process left you with such a negative impression.

We understand how receiving positive feedback on your profile, being asked to complete documentation, and then ultimately receiving a rejection can feel contradictory and frustrating. For freelance lecturer positions, however, several review processes take place in parallel, including academic, operational, and legal assessments. An initial positive evaluation of a profile therefore does not necessarily guarantee that a position can ultimately be offered. Requirements can change quickly, and in some cases there may be more suitable candidates than available teaching opportunities.
We also acknowledge that the reasons behind such decisions are not always communicated as clearly as they could be. Transparent communication is important, particularly when candidates have already invested time in the process.

Regarding reviews on platforms such as trustpilot, these are submitted independently and reflect the experiences of different individuals. As a result, opinions and assessments naturally vary.

Thank you for taking the time to share your experience and perspective.

Your IU International University of Applied Sciences team

Rated 1 out of 5 stars

Not Recommended: Unfair Tuition Increase and Poor Support

My experience with this school has been extremely disappointing.
First, when I extended my contract, my tuition fees were raised by an unreasonable 80%, which felt unfair.
On top of that, student support is very limited - communication is slow, issues are not always resolved, and there’s no clear guidance on which team to contact for specific enquiries. If you contact the wrong team, you’re often sent to another one yourself, leading to a lot of wasted time and energy in back-and-forth correspondence.
For example, when I tried to change my study program, it took six months to get resolved; my initial requests were denied without explanation (at least 5 times I'm not kidding) and I was constantly redirected to other departments - until I decided to quit, and only then did they start addressing the matter seriously and I got my request approved right away.
Third, there is no clarity around timelines: the release of grades is consistently late, which creates additional stress and uncertainty.

I also wanted to point out that the user experience on their learning platform is unsatisfactory. Technical issues occur from time to time and I was not able to get timely assistance (because you can only contact them by email)

I do not recommend this school to prospective students.

10 June 2026
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Emmi,

We are sorry to hear that your experience fell below your expectations.
The situation you described does not meet our high standards.

We would love to find out more, answer any questions you may have and clear up any remaining doubts.

Please email us at reviews@iu.org so that we can help you further.

Warm regards,

Your IU International University of Applied Sciences team

Rated 5 out of 5 stars

Leone was so good

Leone was so good, I have got motivation to move forward, I had put studies at a pose but now I am moving forward, thank you!

2 June 2026
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Hi Jazirah,

Thanks for taking the time to review us!

We are delighted to hear that things are going so well for you and you are receiving the support you need from our dedicated Study Coaching team!

Wishing you all the best going forward!

Regards,

Your IU International University of Applied Sciences team

Rated 5 out of 5 stars

Kathrin is always very helpful and kind…

Kathrin is always very helpful and kind in her delivery. She's my go-to person whenever I feel like I need guidance regarding my studies!

19 May 2026
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Andreia,

Thanks for taking the time to review us!

We are delighted that things are going so well for you and you are getting the support you need!

Wishing you all the best going forward!

Regards,

Your IU International University of Applied Sciences team

Rated 5 out of 5 stars

Perfect for working professionals!

I’ve had an amazing experience at IU International University of Applied Sciences. As a student balancing a job with variable timings, the flexibility here is a lifesaver. Being able to study and take exams whenever I want—literally on my own schedule—is what helped me manage my life and career without extra stress.

Even when I faced some financial hurdles, the university was incredibly supportive and offered me easy, flexible payment options tailored to my needs. It’s rare to find an institution that actually cares about your situation. I’m really happy with my journey so far and have already recommended IU to my friends and family!

12 May 2026
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Shahzaib,

Thanks for taking the time to review us!

We are delighted things are going so well for you and that IU International University of Applied Sciences (IU) was the right choice for you!

Wishing you all the best going forward!

Your IU International University of Applied Sciences team

Rated 5 out of 5 stars

First is the flexibility of exams

First is the flexibility of exams. Secondly, MS Artificial Intelligence is equipped with almost all the modern techniques used in the sphere of AI and ML and thirdly its model support working professionals.

10 May 2026
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Muhammad,

Thanks for taking the time to review us.

We are glad things are going so well for you and that a programme at IU International University of Applied Sciences (IU) was the right choice for you!

Regards,

Your IU International University of Applied Sciences team

Rated 4 out of 5 stars

Visually Impaired Student Learning Experience (B.Sc.)

I'm a visually impaired student and had trouble finding offline colleges. Among the online options, IU was one of the better priced ones.

They have a pretty well-designed LMS. I can manage all my courses, exams, results, documents, etc from there. My course also includes a Microsoft 365 subscription.

Initially, I did have trouble with their online exam system (Examity, at the time), so my progress was slow. However, they have improved significantly last year and you can consult their accessibility team to talk about accommodation suggestions. Applications to the exams office to request accommodations can also be made online.

Personally, I find the new exam system to be quite good. It adapts to my Chrome extensions to force dark themes on websites. The process is quite smooth, you can easily share your screen, connect your phone, and the proctor's are usually polite as well.

Most of the professor's I've interacted with have been helpful and supportive, with some of them making the extra effort to help you succeed at their course.

Overall, it has been a good experience except for the first 2 year when the exam system wasn't accessible for me, but newer students should have a better time.

11 May 2026
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Vinay,

Thank you for taking the time to share your honest and detailed feedback.

We are delighted to hear that you are satisfied overall with your time at IU International University of Applied Sciences (IU)!

Wishing you all the best as you continue on your learning journey with us!

Regards,

Your IU International University of Applied Sciences team

Rated 5 out of 5 stars

Worthy to be part of IU

With IU, I am having a great time while studying the bachelor program. The reason behind my satisfaction are great cooperative teachers, overall cooperative service team and flawless studies with well trained tutors. Studying with IU is totally worth able. 🙂

11 May 2026
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Huma,

Thanks for taking the time to send us your feedback!

It is great to hear how satisfied you are with your choice to study at IU International University of Applied Sciences (IU) and that you are getting the support you need from our dedicated academic and student services team.

Wishing you all the best going forward!

Regards,

Your IU International University of Applied Sciences team

Rated 1 out of 5 stars

Never register any information on the IU website; they will use your information to create contracts and demand unreasonable tuition fees.

This is terrible. This is an educational service scam. I only registered my interest in the course on March 16, 2026, without verifying my identity or signing any contract with IU. Then, on March 19, 2026, I messaged the school via WhatsApp to cancel (this is their official channel, according to their email). I did not attend any trial classes, use any resources, or access any accounts provided by IU, yet on May 7, 2026, they emailed me a tuition invoice. Even though I hadn't completed my registration and was not a student of the school at all.

7 May 2026
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Tu Hau,

We are sorry to hear that your experience fell below your expectations this time.

Throughout the admissions process, we aim to be as transparent as possible, advising prospective students about the full costs of studying and setting these out in more detail in the contract you are required to sign before starting your studies.

If your review is based on a genuine experience, please feel free to get in touch via reviews@iu.org and we will be happy to look into things further for you, answer any questions and clear up any doubts.

We hope to hear from you.

Best,

Your IU International University of Applied Sciences team

Rated 5 out of 5 stars

The workshop by Nitesh was practical

The workshop by Nitesh was practical, reassuring, and very useful. It helped me better understand important everyday topics and made me feel more confident as an international student in Germany. A really supportive initiative that can make student life much easier.

13 March 2026
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Sanchit,

Thanks for taking the time to review us!

We are delighted that you are getting all the support you need from our student services team!

Wishing you all the best as you continue on your academic journey!

Best,

Your IU International University of Applied Sciences team

Rated 1 out of 5 stars

Avoid this uni: They wiped 3 years of work over one late payment. Heartbroken by the lack of empathy and fairness.

this is incredibly frustrating situation. It feels less like an academic partnership and more like a rigid corporate trap. Losing three years of progress over a single payment delay is a massive scam,
I rarely write reviews, but I’m sharing this from the heart to warn others. I was a full-time student here for three years and completed a year and a half worth of ECTS credits. While I had some personal delays, I was consistent with my monthly payments. However, because I was late on my very last payment, the university exmatriculated me and terminated my contract entirely.

Despite reaching out multiple times to settle the balance and stay on my path, they refused to cooperate. Now, they expect me to pay the debt, re-register, and start from scratch. They even told me I’d have to pay 80% of the fees again for the credits I already earned. It feels less like an educational institution and more like a scheme for extortion. A German degree sounds great, but with IU, the risk isn't worth it. Rethink your registration.

1 May 2026
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Omar,

Thank you for taking the time to review us.

We are sorry to hear that your experience fell below your expectations this time. Our terms of payment are communicated both in the contract you sign before starting your studies and during our study advisory sessions.

However, we are always open to feedback and would be more than happy to look into your case in more detail. Please email us at reviews@iu.org, and we will review your case, answer your questions, and clear up any further doubts you may have.

We hope to hear from you!

Best,

Your IU International University of Applied Sciences team

Rated 5 out of 5 stars

The Best Opportunity I Ever Had

I really do love the opportunity to gain top quaity education from this prestigious university. I am a Computer Science student, and the support, organization, and community within IU. Thank you for everything, especially the opportunity.

18 April 2026
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Daniel,

Thanks for reaching out.

We are delighted things are going so well for you and that IU International University of Applied Sciences (IU) was such a good fit for you!

Wishing you all the best going forward!

Regards,

Your IU International University of Applied Sciences team

Rated 5 out of 5 stars

A Supportive and Insightful Coaching Experience

My coaching session with Leonie was very helpful and reassuring. She took the time to listen carefully to my situation, including the challenges I have been facing with balancing my studies and maintaining a steady pace.

What stood out to me was her patience and understanding. She did not rush the conversation, and she created a space where I could speak openly. Her guidance was practical and clear, especially in helping me think about how to structure my study plan more effectively going forward.

I also appreciated that she made herself available for follow-up support, which shows genuine commitment to helping students succeed beyond just one session.

Overall, the session gave me clarity and confidence about my next steps. I would definitely recommend this coaching to other students.

16 April 2026
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Hi Saifullah,

Thanks for sending us your feedback!

It is great to hear that you are getting such good support from our hard working Study Coaching team!

Wishing you all the best going forward!

Best,

Your IU International University of Applied Sciences team

Rated 5 out of 5 stars

Very nice and supportive

15 April 2026
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Hi Mohamad,

Thanks for sharing your feedback!

It is great to see that the hard work of our Student Services team has paid off and you are getting the support you need.

Wishing you all the best going forward!

Best,

Your IU International University of Applied Sciences team

Rated 1 out of 5 stars

Review: DISGRACEFUL: They took €8,000 and "erased" me over their own technical bug

I would give -€8,112 stars if I could. That is exactly the amount of money IU took from me without providing the basic accountability they expect from students.
I invested 3 years of my life and over €8,000 in this university. There was a time I lost my job and literally started to eat once per day and skipped meals to ensure I never missed a payment, because IU refused to grant me a break when I communicated the loss. Despite this extreme sacrifice, I was wrongfully exmatriculated due to an internal administrative error.
The facts:
The "Ghost Debt": IU misallocated my payments. I raised concerns months before the exmatriculation, sending bank proofs multiple times. They totally ignored me until they kicked me out and de registrated me.
They more or less admitted the error, but refusing to find a solution: seems like they can’t undo the status due to internal technical process limits.
Intentional Non-payment: I intentionally stopped paying for Jan/Feb only after it became clear that IU was ignoring my bank proofs and refusing to fix the misallocation. I refuse to pay into a broken system that "loses" my money and threatens my future.
Shifting Grounds: They changed the reason for my de-registration to cover up their clerical mistakes.
IU treats students as numbers and software bugs. I’m penalised due to over a "technicality." I have already reported them to ZFU and will not stop until I get justice. I expected the same accountability I offered but nothing.
STAY AWAY from this university if you value your money and your mental health.
Will keep until I get JUSTICE. Student ID: 10616133

Also: the standard response for anything you might have noticed is to email the address “ reviews “THAT mail has been in copy (CC) of all my communications for the last month. You have ignored my bank proofs, my audit, and my repeated warnings about your misallocation.
Stop asking me to send more emails to departments that ignore me. I have already provided the proof of my 32 payments multiple times. I don't need another 'review'; I need a Senior Manager to override your technical error and reinstate my status immediately. My Student ID is 10616133. Solve it.

13 March 2026
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Omaima,

Thank you for taking the time to share your feedback with us.

We always aim to communicate our payment terms clearly, both in our contracts and during the conversations we have before you sign them.

The situation you have described does not meet our organisation's high standards. However, we are unable to verify things on a public platform. Please email us at reviews@iu.org, and we will be more than happy to look into the matter in more detail, answer any questions you may have, and provide you with a full review.

We hope to hear from you.

Warm regards,

Your IU International University of Applied Sciences team

Rated 5 out of 5 stars

Change of MA program guidance

I was having a challenge with knowing the next steps for the transfer of my MA program and Leone was very articulate and precise in showing me direction. We also compared modules so that I would know what my next decision would be.

I am very grateful and I am looking forward to our follow up session.

She listens keenly, asks the right questions. Answers your inquiries and where she can, shares the right resources needed for you to grow or make the best decision.

I highly recommend her.

31 March 2026
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Caroline,

Thanks for taking the time to review us.

We are delighted to hear that things are going so well for you and you are getting the support you need from our dedicated study coaching team!

Wishing you all the best going forward!

Regards,

Your IU International University of Applied Sciences team

Rated 5 out of 5 stars

I had a great experience studying with…

I had a great experience studying with IU online! They are professional and offer fantastic courses. I am very glad and satisfied with my degree.

24 March 2026
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Keagan,

Thanks for taking the time to review us.

We are delighted that things went so well for you during your time with us and that you were happy with your course choice.

Wishing you lots of success as a graduate of IU International University of Applied Sciences (IU)!

Warm regards,

Your IU International University of Applied Sciences team

Rated 4 out of 5 stars

I had a great experience at the…

I had a great experience at the workshop. The topic was about housing in Berlin and I could get many tips of how to find my home. It was also good because of the clear explanation of the Advisor Nitesh Kumar, which was very attentive and always looking to help in with any questions.

17 March 2026
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Jessica,

Thanks for taking the time to review us and send us your feedback!

It is great to hear that you are getting the support you require to get settled in Berlin.

Wishing you all the best as you continue your academic journey with us!

Warm regards,

Your IU International University of Applied Sciences team

Rated 1 out of 5 stars

his University Is a Complete SCAM AND…

his University Is a Complete SCAM AND USE-OF-NOTHING
This university is a pathetic excuse for an institution and an insult to anyone stupid enough to believe its marketing lies. Calling this place “higher education” is generous as hell—it’s more like a cash-grabbing disaster masters!!!

The administration is straight-up incompetent. TRULY ENOUGH QUALIFIED TO CALL THEMSELVES--> " DISHONEST", "POOR QUALITY", " Just dumb, lazy, and useless". They are running a so called an institution recognized by the German government but indeed these scam "uni" are just recruit big bunch of foreigners especially Asians to get bags of money and easy access to their useless poor quality education and organization.and 1 more important you could notice they provide a truly a low quality education and syllabus comparable to any other premier well taken care and well organized institution. moreover, every time you call on their number some st**** answer that they don't know, which is standard answer from them. not only that their student support had bunch of jokers(even worst). whith the same answer.

Not only from myself, the so-called b****d who are employed are totally white i**(you must understand) just to drag people's money with many lies. I have many proof from multiple resources, here as a victim and money scam from this fellow, I request people from anywhere especially from Asia to be aware of this IUBH!!! they recruit even you don't have ielts and grmn lang qualifictions. because they are just fooling around people with so called relaxed admission process, scholarship 80% even 100 % stu**** but in reality they don't provide proper distance learning support moreover, each one of the joker and useless people whom they had hired are just merely a no nuts, why I'm saying there are so-much of drawback in the entire system, from taking care of tutor quality exam quality, proctor stupidity and so much more!!!

Whoever Asian especially if you dreaming getting an European or German's well honoured education, definitely not this IUBH(shameless). you should understand this isn't fake/ or simply blaming , there are many complaints and unsatisfactory going on with this institution past 5 years and more. I request all of us should voice out against this institution and make them backlisted.

MY TRUE WORDS here is: You pay obscene amounts of money to be ignored, stressed out, and treated like a nuisance. You’re not a learner here; you’re a revenue stream.

This so-called recognized university are product of scam, with a dirty mind to attract and rob people. Rotten leadership, rotten systems, rotten priorities. Until it stops milking students dry and starts functioning like an actual academic institution, it will remain exactly what it is now:
a shameless, overpriced failure wrapped in fake prestige and empty promises.

1 November 2025
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Das Mon,

Thank you for taking the time to share your feedback.

We are sorry to hear that your experience did not meet your expectations on this occasion.

We would like to reassure you that IU International University of Applied Sciences (IU) is not on any blacklist and has been welcoming international students from around the world for more than 25 years. As the largest state-accredited and internationally recognized university in Germany, IU provides high-quality education to thousands of German and international students. Whilst we are aware that some students have experienced visa-related difficulties recently, we are working hard to address these issues with the relevant authorities whilst at the same time supporting all affected students. If you have been affected by this, we kindly ask you to reach out to our dedicated Student Services team for assistance.

We were surprised to read your claim regarding our admissions process. As an accredited university, IU follows strict admission standards, including clearly defined language certificate requirements. These requirements are transparently outlined on our website under the section “Entry Requirements.” Furthermore, we adhere to strict regulations throughout our examination processes and offer all candidates the opportunity to appeal decisions if they believe an error has occurred. To find out more, please reach out to our Exams Office.

Unfortunately, we cannot identify you based on this review and are therefore unable to address your concerns in detail. Our door is always open to feedback, and we take such comments seriously as they help us improve our services.

We therefore encourage you to contact us directly at reviews@iu.org so that we can review your case, answer your questions, and clarify any misunderstandings.

We hope to hear from you soon.

Warm regards,

Your IU International University of Applied Sciences team

Rated 4 out of 5 stars

A breathtaking experience

It was a breathtaking first hand experience with Kathrin-20 minutes that worth their value. I left the session with her feeling more confidence to forge ahead with my studies, having learned from an expert the nitty gritty of time management and the secret of a successful academic journey.

24 February 2026
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Richard,

Thanks for taking the time to review us.

We are delighted things are going so well for you and that you are getting all the support you need from our study coaching team!

Wishing you all the best as you continue on your journey with us!

Warm regards,

Your IU International University of Applied Sciences team

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