IU International University of Applied Sciences Reviews 

I am enrolled in the Master’s in Marketing Management (Distance Learning). A key reason I chose this program was the internship module FSINTER01, which is explicitly listed in the official handbook for the Distance Learning format and is still available online.

After enrolling, I was unable to book the module. I was first told it was only for on-campus students, and later informed it is “no longer offered.” No explanation, no formal communication of a curriculum change, and no alternative solution were provided.

Students rely on official documentation when making major financial decisions. Advertising a module and then declaring it unavailable without transparency is unacceptable.

Unfortunately, this is not the first time I’ve had issues with student support. It often takes several follow-ups before anyone seriously looks into a case. Most responses are just apologies without solutions.

Definitely can't recommend IU.

They are playing with international students’ futures.
IU Internationale Hochschule ❌
IU Money-Making Hochschule ✅
First, they give you your grades. Then suddenly they fail you, claiming your eyes were not on the screen or keyboard. This is completely unacceptable — you cannot change results based on such illogical and unprofessional excuses. I strongly suggest students reconsider choosing IU for their future. I am not alone in facing this issue; I personally know more than 10 students who have experienced the same problem. And this is not happening in just one exam — it’s happening in multiple exams, sometimes 5, 8, or even 10.

The only thing I regret in my life is applying here. You are not considered a student until you have completed 50% of your studies, yet when it comes to money suddenly you are considered a student. They pressure you to pay even though you have cancelled everything and they threaten to send debt collectors after you even though you have not used the platform and are not even a student. I would not recommend this to anyone. Stay far away. All they see in you is money. And IU… don’t copy and paste your template text like “We’re sorry this happened to you,” blah blah blah. If you were actually sorry and took the previous feedback into account, you would have already made changes a long time ago.

Dear Sir/Madam,
Thank you very much for resuming my degree. I truly appreciate your understanding and support.
However, I would like to kindly ask for clarification regarding one remaining issue related to the invoices during the period when I had no access to the website services.
Due to bank transfer restrictions and the political situation at that time, payments were not processed as expected. Unfortunately, we were not aware of this issue earlier because of my mother’s serious health condition.
To clarify the timeline:

-In October, the website services were active.
-In November, the website services were active.
-On 22 November, my access to the website was terminated due to the bank payment issue.
-In December, I had no access to the website or its services.

-In January, I contacted you and kindly requested reinstatement, which you generously approved.

Regarding payments:
-October invoice was paid on 14 January
-November invoice was paid on 15 January
-January invoice was paid on 30 January
My concern is related to the December invoice. As I had no access to the website or any of its services during December, I would like to kindly ask why payment is required for that month?
I would be very grateful for your clarification on this matter.
Thank you again for your understanding and support.

Kind regards,
Raz

Kathrin is just amazing, very understanding, patient and explaining things very clearly. Thank you so much

The learning experience is seamless and flexible to fit into my tight schedules, IU Portal UX is unmatched.

Customer support is non existant. If you need help there is no way to contact them. Wahtsup and phone attemts cannot help and you are told to send an email.

You can sent as many emails as you want, you only get an automated response promising to reply in 10 days. Sadly you never get any response.

They are happy to take your money, but it does not seem that they have any intention to deliver.

This seems to be a SCAM. Be careful.

Update 05/03/2026

It is not going any better. They keep changing the requirements. They are happy to take your money, but you will never get anything in return. This is a well organized SCAM. Do your own research, but prepared to loose your money.

06/03/2025

I am still trying to get pas the registration phase. They keep asking for a certified copy of my University Qualification certificate. This document was posted to them and they uploaded it to their system. Yet they still ask for it going around in circles. I do not believe their support staff is capable to perform their duties. They even asked me to certify the original which is not possible.

It was my first time attending a session hosted by the career service team, and I found it to be exceptional. The insight and information shared about cover letters were invaluable. The host was amazing. She took all the time to ensure everyone understood the topic of discussion. Additionally, the session was completely interactive, allowing the attendees to ask questions and share their thoughts. Looking forward to attending more sessions.

I had great experience studying at this Uni, the schedule is flexible, you can take exams whenever you feel confident. Course materials are available in audio and video format with tutors all round to explain, practice exercises to help improve your knowledge of the required concepts. Thank you IU International Hochschule. I had a great experience.

I love that I can take exams whenever I’m ready.

A deeply disappointing experience

I graduated from IU in late 2024, and only now do I finally have the strength to write this review. I will never recommend this university to anyone.

The level of teaching and administration is extremely poor. There is virtually no support for international students — despite the university being largely oriented toward them.

1. Disorganized Start of Studies
The academic year began much later than officially announced. I arrived in Berlin on the date specified by the university, expecting orientation and the start of studies. Instead, I attended a meaningless “organizational meeting” and then waited *two full weeks* before classes actually began. This delay cost me unnecessary living expenses that could have been avoided.

2. Lack of Communication & Responsibility
At one point, we were informed that the student transport tickets were canceled and that we would be contacted once they were reinstated. No one ever contacted me. Later, it turned out that the tickets had been restored, but this was mentioned somewhere vaguely. I never received an email. As a result, I paid out of pocket. The university took no responsibility whatsoever.

3. An Appalling Finance Department
The finance department is unacceptable. They do not explain, do not respond, and are nearly impossible to reach.
For over 1.5 years I have been trying to either retrieve or understand what happened to my €390. No explanation. No resolution.
Emails go unanswered — yet they are quick to send threatening messages about penalties and expulsion if *you* do not respond. If you disagree or want clarification, you still pay the fine. There is no dialogue. No transparency. No fairness.

4. Hidden Financial Traps
There is no clear explanation of how exams and thesis timelines work. You can save money by completing exams early and submitting your thesis ahead of schedule — the last month is refunded if you are no longer attending classes.
But no one tells you this. I was deliberately dragged through timelines so that I had to pay for an extra month. Had I been properly informed, I could have avoided this cost.

5. No Career Support
Despite attending every career fair and consultation offered, there was no real help, no results, and no meaningful guidance. The “support” exists only on paper.

6. Teaching Quality
The academic level is extremely low. I studied previously in Prague — that is what real education looks like. At IU, the content is shallow and the standards are minimal.

I give two stars only because of two outstanding lecturers who genuinely teach and care:

* Marc Rosca
* Robert Strachan

They are exceptional and deserve recognition. Unfortunately, they are the rare exception in an otherwise profoundly disappointing institution.

This university is expensive, poorly managed, and misleading. It does not deliver what it promises — neither academically nor administratively.

My study coach experience with Kathrin, has been nothing short of excellence. Her professionalism is very exceptional and she shows you how to approach knotty issues from a positive and possibility mindset.

i am very happy with this service.It helped me a lot to come up with better ideas for studying and they resolved my doubts.

It was fairly easy and occasionally interesting. I have now earned my bachelor’s degree.

Extremely Rigid Policies & No Support for Online Students Very Disappointing Experience

I am an online MA student at IU (Matric No. 9213024), and I am deeply disappointed with how the university handles critical student issues, especially for those of us who rely entirely on online support.

On 11 November, I mistakenly uploaded the wrong assignment file on Turnitin. This was an honest upload error, and I reported it immediately, before the deadline and long before the assignment would be graded. The file has not been opened or reviewed by any lecturer, and the error was openly explained right away.

Despite this, the Exams Office keeps giving me the same automated response: that nothing can be corrected and I must wait months until the incorrect file is graded as failed. This means I am being forced to lose a full exam attempt, not for academic reasons, but because of a rigid administrative rule that ignores basic fairness.

What makes this extremely frustrating is the lack of communication. I sent emails for more than two weeks, contacted multiple lecturers, and even reached out through Microsoft Teams. Most of my messages went completely unanswered, and when replies finally came, they were template responses that did not address the actual situation.

It is very discouraging to pay tuition fees and genuinely work hard, only to be blocked by a policy that punishes students for honest technical mistakes, even when reported early and before any grading begins. Most universities worldwide allow file corrections before assessment starts; IU chooses rigid procedures over student support.

IU promotes flexibility for working adults and online learners, but my experience has shown the opposite:
• extremely delayed responses
• no personal review of cases
• no willingness to consider individual circumstances
• and policies that disadvantage online students the most

I still hope someone at IU will see this review and finally help resolve the issue fairly. Students deserve timely support, reasonable policies, and a university that listens, not automated replies and procedural rigidity that cause avoidable academic harm.

My academic experience in IU is the best experience I have ever had. One can easily schedule and arrange his/her studies. The MyCampus app is the best educational app comparing with Coursera and YouTube to be mention but few. IU is too flexible and the best institution in the world.

You normally reach nobody by IU. If you need support because you have questions, you are alone. If you are lucky to reach someone they will tell you that they are not responsible chaio. Its completely horrible organized. The only valid value is that the entry level for doing a remote study is theoretically good but in reality very badly realized. They would have a high potential which they aren't use.

Here’s the thing, if you’re an international student planning to study in Germany, you need to be very careful with IU. The university advertises “on-campus” programs, but the immigration office in Berlin doesn’t recognize many of these programs as real presence-based studies. That puts students at risk of visa rejection or non-extension, even after paying fees, moving to Germany, and settling their life here.

What this really means is that you can follow all the rules, attend classes, and still be told by the immigration office that your course is basically “online” and not valid for a residence permit. IU hasn’t given clear communication on this issue, and many students are stuck in a stressful situation with no proper guidance.

The academic content might be fine, but the uncertainty around visas and the lack of transparent information make it really hard to recommend IU to anyone coming from abroad. If your stay in Germany depends on your student visa, think twice and ask the immigration office directly before enrolling.

It's always great to speak with Jannis, listens very calmly and gives me great suggestions for my studies!