IU International University of Applied Sciences Reviews 

808
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers had a great experience with this company. Customers frequently commend the supportive and professional staff, including advisors and coaches, for their clear explanations and personalized advice. Many people appreciate the flexible user experience, allowing for self-paced study and managing personal commitments, with the curriculum often highlighted for providing practical, real-world applications. However, some customers noted concerns regarding administrative processes and response times, with delays in feedback and slow document processing causing uncertainty. Reviewers also experienced difficulties with customer support, citing challenges in reaching staff, generic responses, multiple follow-ups, and unclear, disorganized systems.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting the helpfulness and responsiveness of... See more

User experience

Users describe positive interactions with user experience, highlighting the flexibility and structure of the... See more

Customer service

Consumers find customer service to be ambiguous, with many reviewers expressing dissatisfaction due to slow... See more

Service

Reviewers highlight ambiguous aspects of service, with some customers expressing satisfaction with the... See more

Response time

Customers consistently note negative experiences with response times, highlighting slow communication,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had a great experience at the workshop. The topic was about housing in Berlin and I could get many tips of how to find my home. It was also good because of the clear explanation of the Advisor Nites... See more

Company replied

Rated 4 out of 5 stars

This was my first experience with a study coach, Kathrin. She is a very professional lady, she navigated me through every detail that will be of help to my research writing. I cannot wait to schedule... See more

Company replied

Rated 4 out of 5 stars

I'm currently in the final stretch of my Master's in Artificial Intelligence at IU, working on my thesis, and overall it's been a positive experience. The self-paced learning format has really w... See more

Company replied

Rated 5 out of 5 stars

The professors are amazing and super helpful. They respond quickly to questions and really want to help you. The IT and student support team also responds in a timely manner. The work I learn is on pa... See more

Company replied


Company details

  1. University

Written by the company

This page collects feedback from applicants, students, and alumni of English-taught programmes at IU International University of Applied Sciences (IU) in Germany. IU offers career-oriented, face-to-face teaching on campus led by experienced professors and lecturers, complemented by self-study using modern digital learning tools. All programmes are German state-accredited, preparing students for international careers. IU offers 10 programmes with over 15 specialisations at bachelor’s, master’s, and MBA level. As Germany's largest university with over 130,000 students, our mission is to make education accessible for people from all over the world.


Contact info

4.0

Great

TrustScore 4 out of 5

808 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 48 hours

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4.0

All reviews

(808)

90 reviews in the last 12 months

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Rated 1 out of 5 stars

One of the worst places to study ever

One of the worst places ever

After paying 3500 EUR out of 15000 EUR for a MSc in computer science, I am saying it out loud, I am currently JOBLESS since 2022 until the time I am currently writing this review in 2025 and only worked in the lowest paying jobs ever in Germany < 60,000 / year at METRO AG and ATOSS Software AG and you just end up paying the rent. While others even without a master's degree at all and they gain more than 100,000 EUR and even more per year.

Don't study in that place and don't pay them a penny.

Shit place to be honest.

I requested to cancel my contract with them today.

BECAREFUL.

20 March 2025
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Mostafa,

Thank you for taking the time to share your experience. We are truly sorry to hear about your difficulties in finding a role that meets your expectations. We understand that job searching can be challenging, and we regret that your experience has not been what you had hoped for after completing your degree.

At IU International University of Applied Sciences (IU), we are committed to supporting our graduates even after they leave. Our career services and alumni network remain available to you, and we would be happy to assist you in exploring new opportunities or refining your job search strategy. If you haven't already, we encourage you to take advantage of these resources.

We appreciate your honest feedback and would love to discuss how we can better support you. Please feel free to reach out to us at reviews@iu.org, and we will do our best to assist you.

Wishing you all the best for the future,

Your IU International University of Applied Sciences team

Rated 5 out of 5 stars

It’s was helpful and great people who…

It’s was helpful and great people who can understand our problems

18 March 2025
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Likhita,

Thanks for taking the time to send us your feedback.

We are glad that things are going so well for you and that you are getting all the support you require.

All the best going forward!

Your IU team

Rated 5 out of 5 stars

I got immediate response

I got immediate response

13 March 2025
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Carol,

Thanks for taking the time to review us.

We are glad that you are receiving the support your require and that everything is running so smoothly.

Wishing you all the best as you continue on your learning journey!

Best,

Your IU International University of Applied Sciences team

Rated 5 out of 5 stars

Great online study

The online option for studying was a blessing! They also provided the online study with lots of events to follow. All of the staffs are helpful, and the study coaches are also nice and helpful in many ways.

13 March 2025
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Valentino,

Thanks for taking the time to review us.

We are glad that you are so satisfied with your experience so far at IU International University of Applied Sciences (IU).

Wishing you all the best as you continue your studies!

Regards,

Your IU International University of Applied Sciences team

Rated 5 out of 5 stars

The study flexibility

The study flexibility, prompt response of lecturers and staff and the quality of course material.

1 January 2025
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear CuteTechbro,

Thank you again for sharing your experience with us.
We are delighted to hear that you are enjoying your studies at IU International University of Applied Sciences (IU).

All the best!
Your IU International University of Applied Sciences team

Rated 5 out of 5 stars

My Awesome Experience at IU

What made my experience great at IU so far has been a combination of the teaching style of their tutors, curriculum format, profundity of the intensive live sessions etc.

What IU is doing well is quite numerous. From switching to a better exam platform to upgrading the system requirements for an optimal exam process during the exercise and most importantly the constant improvement of their platform and its accompanying processes and services.

27 February 2025
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Hi Udochukwu,

Thanks for letting us know about your experience.

We are delighted things are going so well for you!

We work hard to constantly improve the service we offer to our students and wonderful to see that you noticed the imrpovements.

Wishing you all the best going forward!

Best,

Your IU International University of Applied Sciences team

Rated 5 out of 5 stars

IU- An atmosphere that will teach you the art of all-inclusiveness, promotes safety and hospitality.

"The step-by-step guide that has been laid out in the university curriculum is helpful for beginners to dispel any kind of doubt that might arise for them in the future and the professors are warm and inviting. This creates an atmosphere of stability and hospitality at the IU Internationale Hochschule. Apart from the discussion, I'm excited about my arrival to Germany for my upcoming on-campus learning session. Thank you for your love and cooperation. It wouldn't have been possible without the grace of the universe and teachers. "

26 February 2025
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Subham,

Thanks for reaching out to share with us your feedback.

It is great to hear that your experience was a positive one and we cannot wait to welcome you here in Germany!

Best,

Your IU International University of Applied Sciences team

Rated 5 out of 5 stars

Live session

I'm particularly excited at the moment about Live session

5 February 2025
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Hi Spencer,

Thanks for taking the time to review us.

Great to hear that you are looking forward to to things!

Best,

Your IU International University of Applied Sciences team

Rated 4 out of 5 stars

Accessibility and easy navigation

The University's myCampus portal is very easy to navigate and easily accessible for all courses, library services and grades. The course feeds are also very helpful since you can communicate with professors and fellow students. The self-pace study is very suitable and convenient for anyone who wants to study and work at the same time.

25 November 2024
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Supriya,

It is wonderful to see things are going so well for you and that our study model works so well for you!

Wishing you all the best as you continue studying with us!

Regards,

Your IU International University of Applied Sciences team

Rated 5 out of 5 stars

I'm exciting to get into the swing of…

I'm exciting to get into the swing of things and take my first exam

26 February 2025
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Aisha,

Thank you for your feedback!
We’re thrilled to hear that you're excited to dive into your studies and take your first exam. It’s great to see your enthusiasm and motivation. We wish you the best of luck!

Regards,
Your IU International University of Applied Sciences team

Rated 5 out of 5 stars

Good morning,IU Int GERMANY is the way to go

Good morning,
Assitant was great. They have being polite. Guidance was helpful.

19 February 2025
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Ramon,

Thank you for your kind words! We’re delighted to hear that you’ve had a great experience and found our guidance helpful. Your success is important to us, and we’re glad to be part of your journey.

Wishing you lots of success as you continue with your studies!

Regards,
Your IU International University of Applied Sciences team

Rated 5 out of 5 stars

The support I get from my classmates…

The support I get from my classmates and teachers while I am studying distance learning is unmatched.

25 February 2025
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Raymond,

Thank you for sharing your experience!
We’re delighted to hear that you’re enjoying your distance learning journey! It’s great to know that you feel supported along the way.

Wishing you continued success in your studies!

Best,
Your IU International University of Applied Sciences team

Rated 5 out of 5 stars

Empowering Education

This university offers an exceptional quality of education, characterized by a flexible, self-directed learning approach that seamlessly accommodates both my academic pursuits and professional commitments.

25 February 2025
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Kamil,

Thanks for reaching out.

We are delighted that things are going so well for you and that your studies at IU International University of Applied Sciences (IU) alow you to balance both work and your academic goals so well.

Wishing you all the best as you continue on your learning journey!

Best,

Your IU International University of Applied Sciences team

Rated 1 out of 5 stars

Unauthorized Payment Processing

Unauthorized Payment Processing

There is no easy way to delete your payment details, they will keep withdrawing from your bank without your consent, even after reaching out to them to change or wipe the payment details!

24 February 2025
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Nader,

We are sorry to hear that your experience fell short of your expectations on this occasion. The payment of tuition fees is detailed in the contract all students must sign before starting their studies. This includes a free trial month, followed by cancellation terms for the following months.

Without more information about your case, it is difficult to make a judgement here. However, we would be happy to look into the matter for you and try to help you in any way we can.

Please contact us at reviews@iu.org with your full student details.

We hope to be able to help you.

Best,

Your IU International University of Applied Sciences team

Rated 5 out of 5 stars

The education system is perfect

The education system is perfect. I love everything about IU. It's top-notch.

23 February 2025
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Nkululeko,

It is great to hear that things are going so well for you!

Wishing you all the best as you continue on your learning journey at IU International University of Applied Sciences (IU)!

Best,

Your IU International University of Applied Sciences team

Rated 5 out of 5 stars

Why I Love IU and Recommend It to Others online…

I love IU because of its great online learning system and qualified tutors. The flexibility makes studying so much easier, and the support from experienced tutors really helps. I’d definitely recommend IU to others because it provides a quality education that fits different lifestyles.

23 February 2025
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Hi Louis,

It is great to hear that our flexible learning model works so well for you!

Wishing you all the best as you continue on your learning journey at IU International University of Applied Sciences (IU)!

Best,

Your IU International University of Applied Sciences team

Rated 5 out of 5 stars

What IU has imparted to me

With IU I have had the best experience of studying. Studying online has been transformative experience for me .It requires strong time management, consistency and discipline to stay in track without the structure of a physical classroom, learning that I’m also applying the same rules in life and I believe I can never go wrong with such mentality.
One of the biggest advantages is learning at my own pace ,I get to look for deeper understanding. Studying at IU I have gotten to develop independency and responsibility something that is not easy so for me besides course work studying at IU has also developed character for me .

12 October 2024
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Sinesipho,

It is great to see that studying at IU International University of Applied Sciences (IU) was the right choice for you!

We are glad to have you on board and wish you all the best of luck as you continue on your learning journey!

Regards,

Your IU International University of Applied Sciences team

Rated 5 out of 5 stars

Very flexible and affordable quality education

Very flexible and affordable quality education option.

You should greatly consider.

21 February 2025
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Godfrey,

We are delighted that our flexible study model works so well for you!

Best of luck going forward!

Your IU International University of Applied Sciences team

Rated 5 out of 5 stars

Networking

it was exciting. I got to meet old and new friends. took contacts and talked about likes and dislikes and encouraging words as well as academic advice

13 February 2025
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Hi Richard,

Thanks for joining us for the networking session this time!

We are glad to you enjoyed it and hope to see you next time!

Best,

Your IU International University of Applied Sciences team

Rated 5 out of 5 stars

The networking event was really Fantastic

The networking event was really wonderful

I got to meet a lot of internationally based people from different cultures and their insights were profound

The whole progress was very seamless and the team was very helpful.

There are only good things to tel about my experiencel.

20 February 2025
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Aadit,

Thanks for taking the time to send us your feedback on our speed networking event.

We're happy to hear you had a great time, and we hope to see you at future IU events!

Best,
Your IU International University of Applied Sciences team

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