Ivory Graphics Ltd Reviews 

375
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 143 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent printing and attention to detail. The staff receives frequent commendation for being helpful, professional, and attentive throughout the process. Many customers highlight the exceptional customer service and overall smooth experience, appreciating clear communication and advice. However, some customers also noted specific quality issues, such as misaligned cards or products shipped without requested features like foiling. A few other people also felt that communication could be improved, mentioning a perceived lack of tailored support or clarity on product capabilities.

What people talk about most

Product

Customers consistently express satisfaction with the product quality, often describing it as brilliant,... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the high standard of... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness,... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the team's responsiveness,... See more

Service

People report positive experiences with service, often highlighting the brilliant and high-quality assistance... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We requested an order at very short notice and the team at Ivory worked with us to make sure we could meet this deadline. From Jason in sales to the artwork team Olivia and Louie, they were all wonder... See more

Rated 5 out of 5 stars

Simple process, attentive team, and great quality final products. I would highly recommend Ivory (and already have). I used Ivory to help me launch a new product for my business - a deck of creati... See more

Rated 5 out of 5 stars

Ivory Graphics are my go to company for printing spirit cards. The quality of product is superb and their customer service is one of the best I've experienced. They are attentive and friendly and know... See more

Rated 5 out of 5 stars

Mel was very supportive and attentive as I made my decision to have my first card deck printed I was able to eaisly upload and change the templates (making numerous revisions)and everything was done... See more


Company details

  1. #15 of 26 best companies in Toy and game manufacturer
  2. #29 of 33 best companies in Commercial Printer
  3. #29 of 42 best companies in Digital Printer
  4. #39 of 59 best companies in Digital printing service

Written by the company

We’re Ivory, one of the largest custom card deck manufacturers in the United Kingdom! With over 30 years of experience in the industry, we have established ourselves as a leading provider of high-quality card games. We understand the importance of precision and attention to detail when it comes to printing cards. Whether you are a game designer, a tarot enthusiast, or a coach looking for custom cards, our team of skilled professionals is here to bring your visions to life. We take pride in our state-of-the-art printing technology and our commitment to using top-notch materials, ensuring that every card we produce exceeds your expectations.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

375 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(375)

143 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional service and outstanding product quality.

I needed custom Top Trump Cards produced for a high-profile client, and every step of the process was seamless. I communicated the need for a fast turnaround, and not only did they keep me updated on their standard timelines, but the cards were delivered even faster than expected. The client was absolutely thrilled with the final result. I’ll definitely be using this service again. Shout out Mel & Olivia for great and quick communication!

28 March 2025
Rated 5 out of 5 stars

Great service

Great service, helpful throughout even for a small job like I had. Quality is great. I would recommend for sure.

20 March 2025
Rated 5 out of 5 stars

Custom Playing Cards - Bespoke Quote

Ordered a few sets of custom playing cards through a bespoke quote. Quality is excellent, a few boxes arrived dented but replacements were swiftly provided. Will definitely use again :)

11 February 2025
Rated 5 out of 5 stars

A positive experience thanks to Olivia and Mel

Although an experienced marketeer it was the first time I had produced a set of 75 cards for a client. However, Olivia, Mel and the team made it easier with their help and advice. Having the guides and templates in Canva was a great bonus as well.

25 February 2025
Rated 5 out of 5 stars

My cards are amazing and of top…

My cards are amazing and of top quality. Extremely supportive and very helpful. Special thanks to Jess who was so supportive and helpful for my last minute changes. Highly recommend Ivory Graphics.

10 February 2025
Rated 5 out of 5 stars

Thrilled with the service I received…

Thrilled with the service I received from Ivory Graphics, impressed with the quality of my cards/deck & how helpful they were throughout the whole design & production process - I highly recommend them!

16 December 2024
Rated 5 out of 5 stars

Great people!

I’ve had packs of playing cards produced for over eight years now by Ivory Graphics. The work is always to a high standard, the team always very helpful, and the packs of cards are always delivered on time. I would definitely recommend Ivory Graphics to everyone. Great people and a great product!

15 December 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look