Ivy Grey Interiors logo
Visit website

Ivy Grey Interiors Reviews 

165
•
TrustScore 4.5 out of 5

4.5

Homewares Shop
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast shipping and extremely secure packaging, ensuring that fragile orders arrive safely and promptly for every seasonal home update. Buyers also deeply appreciate the beautiful product quality, consistently noting that decorative faux plants, floral stems, and home accessories look stunning and realistic in their living spaces. Some reviewers were not happy with delivery mishaps, noting occasional damaged items, lost packages, or frustrating communication challenges during the return process. A few other people also felt that certain delivered items did not fully match online photographs, initial descriptions, or their personal expectations.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting that items are of outstanding... See more

Quality

Clients share positive opinions on quality, frequently expressing satisfaction with the outstanding materials... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt shipping times and careful... See more

Order

Customers had positive experiences with order, highlighting fast delivery and careful packaging. Reviewers... See more

Customer service

Consumers find customer service to be exceptionally positive, highlighting swift replies to product queries... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered multiple crab apple stems after failing to find realistic looking red berry stems anywhere. I can’t believe the quality and the price they’re gorgeous. I’m going for a red traditional Christ... See more

Rated 5 out of 5 stars

Ordered some Autumn gonks, LED ceramic houses & Autumn velvet pumpkins to add to an Autumn mantelpiece. Also ordered some hydrangea stems. All items arrived on time & very well packaged. Delighted w... See more

Rated 5 out of 5 stars

After placing my order, I received my confirmation email and only a few days later my order had arrived! I was very impressed by the speed of the delivery and how well packaged everything was. There... See more

Rated 5 out of 5 stars

Fantastic customer service and quick delivery. My purchases were beautifully packaged and I am so pleased with the quality of my items. They look great in my home. I will happily purchase from Ivy Gre... See more

Company details

  1. Homewares Shop
  2. Christmas Shop
  3. Decoration and Interior Design Store
  4. Home Furniture Shop
  5. Wicker Shop

Written by the company

Nestled in the heart of South Manchester, our small independent family-run company is dedicated to bringing timeless elegance and charm to your home. We pride ourselves on curating beautifully crafted seasonal collections that celebrate the art of home decoration. Specialising in exquisitely realistic faux flowers and floral arrangements, we offer a stunning selection that breathes life into any space. At our company, we believe that every piece tells a story, and we are passionate about helping you create a space that reflects your unique style and personality. Discover the beauty of thoughtfully curated home decorations that transform your living environment into a sanctuary of comfort and style.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

165 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(165)

38 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Lovely square tray

Bought a square tray and it is really lovely. I am very happy with the quality and design. I would definitely recommend.

18 February 2025
Unprompted review
Rated 5 out of 5 stars

Fab! Vase

Fab! company & lovely items ..
so pleased with my new “ Vase”
Prompt delivery service & updates for the parcels journey … already looking for more items ⭐️

3 January 2025
Unprompted review
Rated 5 out of 5 stars

Love the products

Love the products, always excellent quality, well packaged, and arrive on time. The products are always on trend and reasonably priced. I always check out the sale for a bargain.

3 January 2025
Unprompted review
Rated 5 out of 5 stars

Above and beyond!

The team at ivy grey made a little christmas miracle happen for me when I purchased something elsewhere and that was cancelled on me 5 days before christmas, I had missed the post run with my order with them but they took the piece to the post office later in the day anyway so I could have a chance to get it by christmas. I did receive it in time and am over the moon, thanks again!

20 December 2024
Unprompted review
Rated 5 out of 5 stars

Christmas 🎄

Christmas 🎄
Made several purchases from Ivy Grey interiors very pleased with my orders
Delivered on time and excellent quality. Would certainly recommend to my friends 🧡

31 December 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look