Ivy Grey Interiors Reviews 

165
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast shipping and extremely secure packaging, ensuring that fragile orders arrive safely and promptly for every seasonal home update. Buyers also deeply appreciate the beautiful product quality, consistently noting that decorative faux plants, floral stems, and home accessories look stunning and realistic in their living spaces. Some reviewers were not happy with delivery mishaps, noting occasional damaged items, lost packages, or frustrating communication challenges during the return process. A few other people also felt that certain delivered items did not fully match online photographs, initial descriptions, or their personal expectations.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting that items are of outstanding... See more

Quality

Clients share positive opinions on quality, frequently expressing satisfaction with the outstanding materials... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt shipping times and careful... See more

Order

Customers had positive experiences with order, highlighting fast delivery and careful packaging. Reviewers... See more

Customer service

Consumers find customer service to be exceptionally positive, highlighting swift replies to product queries... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered multiple crab apple stems after failing to find realistic looking red berry stems anywhere. I can’t believe the quality and the price they’re gorgeous. I’m going for a red traditional Christ... See more

Rated 5 out of 5 stars

Ordered some Autumn gonks, LED ceramic houses & Autumn velvet pumpkins to add to an Autumn mantelpiece. Also ordered some hydrangea stems. All items arrived on time & very well packaged. Delighted w... See more

Rated 5 out of 5 stars

After placing my order, I received my confirmation email and only a few days later my order had arrived! I was very impressed by the speed of the delivery and how well packaged everything was. There... See more

Rated 5 out of 5 stars

Fantastic customer service and quick delivery. My purchases were beautifully packaged and I am so pleased with the quality of my items. They look great in my home. I will happily purchase from Ivy Gre... See more


Company details

  1. Homewares Shop
  2. Christmas Shop
  3. Decoration and Interior Design Store
  4. Home Furniture Shop
  5. Wicker Shop

Written by the company

Nestled in the heart of South Manchester, our small independent family-run company is dedicated to bringing timeless elegance and charm to your home. We pride ourselves on curating beautifully crafted seasonal collections that celebrate the art of home decoration. Specialising in exquisitely realistic faux flowers and floral arrangements, we offer a stunning selection that breathes life into any space. At our company, we believe that every piece tells a story, and we are passionate about helping you create a space that reflects your unique style and personality. Discover the beauty of thoughtfully curated home decorations that transform your living environment into a sanctuary of comfort and style.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

165 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(165)

38 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top class service

I have ordered from Ivy Grey a few times over the last couple of years and the products are beautiful. This time, one of my items had a small defect and upon emailing the team it was sorted the very same day and a new one sent out which was much appreciated. The customer service was top class, as are the beautiful products. Will happily shop again in the future I am sure.

2 November 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful Home Decor

Beautiful home decor, arrived speedy and wrapped perfectly to prevent any damage. Ive made a couple of orders so far from Ivy Grey and both were prefect! Highly recommend this business! Thank you :)

13 November 2024
Unprompted review
Rated 5 out of 5 stars

Ordered a wicker trunk

Ordered a wicker trunk, never heard of this company, they popped up somewhere on instagram, fast delivery, love love love the product, top marks!
Happy lady!

9 November 2024
Unprompted review
Rated 5 out of 5 stars

Great company!

I've dithered about this purchase on and off for ages. Finely went for it and am so glad I did. The quality is fantastic. Everything was well packed. The delivery was very quick.I'm happy to recommend this company and shop with them again.😁

28 October 2024
Rated 5 out of 5 stars

Would order again

I ordered two ornaments. Both were a good price, arrived on time and were well packaged. Items are exactly as pictured and are lovely. Would definitely order more from this company.

28 October 2024
Rated 5 out of 5 stars

You won’t be disappointed

The faux woodland Garland that I bought is absolutely stunning. It’s so realistic that when I moved it I looked around for dropped foliage! I’m so glad that I bought it early for my Christmas mantle decorations because it has sold out. If it comes back in stock I’m buying another…

9 October 2024
Unprompted review
Rated 5 out of 5 stars

Senses Xl Reed diffusers


My order from ivy grey interiors was expertly wrapped and delivered in stated time,the product was of the highest quality and would not hesitate to order from again or recommend to a friend.

26 October 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience! Ordered an item an arrived within in days even week earlier than expected. Packaged well thank you 😊

19 October 2024
Unprompted review
Rated 5 out of 5 stars

Received my first order this morning

Received my first order this morning, really happy with it, packaging was gorgeous and all the products are beautiful, will defo be ordering some bits in time for christmas 🎄 😊 thank you

18 October 2024
Unprompted review

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