We found our holiday in Lanzarote very nice. The hotel was above our expectations as we had previously stayed at two other H10 hotels. Upgrading of arrival to ‘privilege’ was the icing on the cake.... See more
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Company details
- #121 of 144 best companies in Tour operator
- #31 of 40 best companies in Holiday accommodation service
- #39 of 42 best companies in Tour Agent
- #175 of 200 best companies in Travel agent
- #70 of 97 best companies in Travel deals
Written by the company
Cheap package holidays from just £60pp deposit. Find all-inclusive and last minute cheap package holidays, ABTA and ATOL protected, at Jet2holidays.
Written by the company
- What to expect
- In a world that’s ever-changing, one thing will stay the same – us. We’ll still bring you great service, great destinations and most importantly, a great holiday.
Contact info
Low Fare Finder House, Leeds Bradford International Airport, LS19 7TU, Leeds, United Kingdom
- 0800 408 0778
- customerservice@jet2holidays.com
- www.jet2holidays.com
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Bruskos Hotel
Bruskos Hotel was modern and well equipped.Helpful staff.
Area is quite but a little run down.
Tread carefully when using makeshift steep slope or steps to access the beach.
Special assistance was made very…
Special assistance was made very special at both Glasgow & Dalaman airports. Cabin crew looked after us well, flights were on time although delay on the return journey but through no fault of Jet 2
May use AI-assist with repliesRead more
From Birmingham to Tenerife..
From Birmingham to Tenerife... the holiday itself was amazing at a 4 star hotel (paradise park Fun Lifestyle Hotel)
The plane journeys were stressful with the amount of people wanting to stretch their legs and walking around and on top of that I have an autistic child who also has anxiety so thought it would be a good idea to have travel assistance who did not help one bit.

Reply from Jet2holidays
Really enjoyed my holiday
Really enjoyed my holiday weekend were there for 4 days before we had an emergency at home and jet2 got us on the next flight home,and we received our costs of the holiday back, so I can ofully recommend Jet2 for future holiday for us and one we tell about our holiday. Back to the holiday it was in a great location with sea views and lovely room with great food only wished we could of stayed for the full 10 days and we are hopefully going back next year
Service on flights from cabin crew was…
Service on flights from cabin crew was excellent, hotel was very pleasant although food was a little disappointing and we had a two hour wait at Naples airport sat on a bus waiting for passengers to clear passport control. Overall our holiday experience was very good with the exception of the two things mentioned. We are currently in the process of booking to travel with you again in November
Shame about your airport reps
Holiday was fine but the rep at the airport in Spain was sadly lacking in communication skills. I ended up on the wrong transfer bus and from there the reps were clueless as to what to do. I ended up googling the journey by several trains whilst lugging a heavy suitcase in sweltering heat. Very unprofessional
The best
Since our first Jet2 holiday we wouldn't choose anyone else. Happy and helpful staff and plenty of them, quality accommodation.
On the 4th day of my holiday in Turkey......
On the 4th day of my holiday in Turkey, I had the misfortune to slip down some steps at the hotel. A trip to the hospital in Fethiye and subsequent CT scan showed that I had broken my foot in 3 places. From then on, I was limited to staying in my room as I was immobile. The Jet2 rep, Gayle, visited me every day to see how I was coping. I was blown away by her concern and kindness. Please convey my sincere thanks to her for all she did for me.
Food was amazing at the hotel
Food was amazing at the hotel. Easy to get sunbeds and plenty to do. Great location from Rhodes old town etc. We were delayed going out which was the only real issue.
One of the racist services ever
One of the racist services ever ! Just look at the instagram what they did recently . Also, I’ve had a very bad experience from them missing flight half of the stuff doesn’t have no clue and acting like they’re all racist.
Terrible,
Terrible,
Food was lukewarm, thank god I didn't pay all inclusive.
Toilet got blocked with the bat flooded and excrement coming up through the shower grid.
Workmen working on a apartment and dust coming over the pool and snack bar.
Air con directly blowing over my side over the bed, (like a fridge) but switch it off and too hot, no situation.
Like a care home, doesn't suit under 30.
Not been away for 9 years never again with that Hotel. Chain, Boutique or not. Very dissatisfied.
Thankyou

Reply from Jet2holidays
Holiday itself was lovely
Holiday itself was lovely. But I found the flights to be very uncomfortable and both were delayed so you were sitting in them for a good 4.5-5+ hours.
Turkey was amazing though

Reply from Jet2holidays
Jet 2 flights were excellent as usual
Jet 2 flights were excellent as usual. Private transfer dropped at wrong hotel. The actual hotel eftialia sol is lovely HOWEVER the all inclusive ultra is total lie. Bars sell beer wine no spirits around the pool and close at 1600. Food was ok but was like walking in a Butlins restaurant.....not the best.

Reply from Jet2holidays
Great company i have neber had any…
Great company i have neber had any problems with this company even with people that need help.
Not 4 stars
First of all the hotel was very clean, if you drink beer then your ok but once you got a spirit and a mixer it was flat, the drinks were horrible, the food was horrible as well, as for the staff there was a barman marco who was very rude and not nice at all, definitely not 4 star, would never go back.

Reply from Jet2holidays
We are always happy with the service…
We are always happy with the service from Jet 2.
The holiday we had to Samos was very, very reasonably priced. The hotel and the staff were great. We only saw the Jet 2 staff at the airport but they were cheerful and helpful. The flight was delayed but there is nothing anyone can do about that. Overall, everything was lovely.
everything was brilliant right from the…
everything was brilliant right from the start from checking bags at leeds to coming home jet 2 staff brilliant couldn't fault a thing.
Thankyou
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