Jeulia Jewelry Reviews 12,636

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 3,868 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide variety of choices and filters available, making it easy to find exactly what they are looking for. The products, especially the rings, are frequently highlighted for their excellent quality and beautiful appearance, often receiving compliments. The website is noted for its ease of use and navigation, contributing to a simple and fast ordering process. However, some people were dissatisfied with issues related to order tracking and delivery, with some experiencing delays or not receiving their items. A few other people also felt that the product quality was inferior or that the sizing was incorrect upon arrival, leading to difficulties with resizing.

What people talk about most

Product

Users describe positive interactions with product, frequently praising the beautiful, high-quality, and... See more

User experience

People report positive experiences with user experience, consistently praising the website's ease of use and... See more

Quality

Reviewers mention positive feedback about quality, with many praising the excellent and amazing quality of... See more

Order

Consumers find the ordering process to be ambiguous, with many praising its speed and convenience, leading... See more

Website

Customers consistently note positive experiences with the website, praising its ease of use and navigation,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The customization process was super simple and inexpensive upgrades. They have a large variety of choices and filters to help you find exactly what you're looking for. I haven't received my ring yet (... See more

Company replied

Rated 5 out of 5 stars

Love that they offer larger non-traditiinal sizes for the majority of their products. Very difficult to find quality pieces at affordable prices for larger sizes. Good selection of products.Easy che... See more

Company replied

Rated 5 out of 5 stars

No app made is easy to pay with 3rd party financing, as you guys have. It was such an easy process. I appreciate it and we'll be a returning customer and I trust a vendor that uses paypal as a form of... See more

Company replied

Rated 5 out of 5 stars

I like that it has options. I tried getting a photo locket at another store but they don't use different photos. And I like that I was able to zoom and make the pictures look nice and clear. Once I ge... See more

Company replied


Company details

  1. Jewellery shop

Written by the company

At Jeulia, jewelry is more than an accessory - it represents something much more profound. Through jewelry, we're endowed with the ability to not only personalize a look, but also evoke emotion and create memories. This is the very mentality of Jeulia; we create premium, artisanal jewelry that embodies both who you are and what you stand for. Custom Jewelry, Engagement Rings, Silver Rings.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

13k reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful ring

Beautiful ring! Can't wait to see the look on her face with this one.

23 May 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

Thank you for your lovely comment! We're so happy you find the ring beautiful. That moment of surprise is truly special, and we're honored to be part of it. Hope she absolutely loves it as much as you do!

Rated 4 out of 5 stars

Shopping and checking out is easy

Shopping and checking out is easy. Hopefully shipping and quality is good.

22 May 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

Thank you for your feedback! We're glad to hear that shopping and checking out is easy for you. We're confident you'll be pleased with both our shipping speed and product quality. Enjoy your purchase!

Rated 5 out of 5 stars

Beautiful rings and super accessible…

Beautiful rings and super accessible prices. Cant wait to receive my ring.

22 May 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

Thank you for your kind words! We're thrilled you love the beautiful rings and find our prices super accessible. We can't wait for you to receive your ring and hope it brings you even more joy in person.

Rated 5 out of 5 stars

Excellent service

Excellent service

22 May 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

Thank you for your kind feedback! We're delighted to hear that you received excellent service. Your satisfaction is our greatest reward, and we look forward to serving you again soon.

Rated 4 out of 5 stars

It was A good selection

It was A good selection. It would be nice if it was easier to view the rings.

22 May 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

Thank you for your feedback! We're glad you enjoyed our selection, and we truly appreciate your suggestion about making it easier to view the rings. We'll certainly take that into consideration as we work to improve the browsing experience. Thank you for sharing!

Rated 5 out of 5 stars

Promise ring

The process was made easy through the various choices of rings

22 May 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

Thank you for your review! We're glad you found the process easy with our various choices of promise rings. Making such a special purchase simple and enjoyable is what we aim for. We appreciate your support!

Rated 5 out of 5 stars

Great selection

Great selection of necklaces.
Quick check out.

22 May 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

Thank you for your lovely feedback! We're thrilled you enjoyed our great selection of necklaces and found the checkout process quick and easy. Providing a smooth shopping experience with plenty of beautiful choices is always our goal. We truly appreciate your support!

Rated 5 out of 5 stars

Fast and quick payment

21 May 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

Thank you for your feedback! We're glad to hear that your payment process was fast and quick. Providing a smooth and efficient checkout experience is very important to us. We appreciate your support and hope to serve you again soon!

Rated 5 out of 5 stars

very nice designs and versatility

21 May 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

Thank you for your wonderful feedback! We're so glad you appreciate our very nice designs and versatility. Offering stylish and adaptable jewelry for every occasion is what we love to do. We truly value your support and hope to serve you again soon!

Rated 5 out of 5 stars

Always enjoy my purchases

Always enjoy my purchases. Quick reliable services.

21 May 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

Thank you for your loyalty and kind words! We're delighted that you always enjoy your purchases and appreciate our quick, reliable service. Your satisfaction means everything to us, and we look forward to serving you again soon.

Rated 5 out of 5 stars

pretty ring

The ring I picked out is really pretty, love that you have the Afterpay option. Thank you!

20 May 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

Thank you so much for your lovely feedback! We're thrilled to hear that you love the pretty ring you picked out and that you appreciate the Afterpay option. Your support means the world to us. We look forward to serving you again soon!

Rated 5 out of 5 stars

It's a beautiful website

It's a beautiful website

21 May 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

Thank you for your kind words! We're so glad you find our website beautiful. Creating a smooth and enjoyable shopping experience is always our goal. Your support truly means a lot to us. We look forward to serving you again soon!

Rated 5 out of 5 stars

I’ve purchased many items from Julia…

I’ve purchased many items from Julia and am always pleased

20 May 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

Thank you so much for your loyalty and continued support! We're truly honored that you've chosen Jeulia for so many purchases and that you're always pleased with your experience. Your satisfaction means the world to us. We look forward to serving you again soon!

Rated 1 out of 5 stars

Real scammer company

Real scammer company. Ordered a ring and cancelled the order after 1h. They don’t want to refund me, and still haven’t. They even stopped answering my emails but still send out marketing emails. Don’t buy unless you want a horrible experience from this scamming company

Update: they sent me an email and then again stopped answering. I don’t know if I should cry or laugh… smh

13 April 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

We sincerely apologize for any inconvenience this may cause. We need to explain that because we have not received your confirmation regarding order cancellation, we have not yet cancelled your order. Please confirm whether you wish to cancel your order; we can then cancel it for you and provide a full refund. Please check your inbox and reply to our question so that we can assist you in resolving this issue as soon as possible. Thank you for your cooperation and understanding.

Rated 5 out of 5 stars

Easy and straight forward

The customization process was super simple and inexpensive upgrades. They have a large variety of choices and filters to help you find exactly what you're looking for. I haven't received my ring yet (i just placed the order) but i appreciate the options in type of stone i can choose and love that i could upgrade and still stay within budget

19 May 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

Thank you for your wonderful feedback! We're so glad to hear that you found the customization process easy, straightforward, and affordable. It's great that our variety of stone options and filters helped you stay within budget. We can't wait for you to receive your ring and hope you love it!

Rated 5 out of 5 stars

Jeulia is great

Jeulia has been a great service and has quality items

19 May 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

Thank you for your kind words! We're so happy to hear that you've had a great experience with Jeulia and that you find our items to be of good quality. Your satisfaction and support truly mean a lot to us. We look forward to serving you again soon!

Rated 5 out of 5 stars

Love this site the jewellery is…

Love this site the jewellery is amazing, and fab quality

19 May 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

Thank you so much for your lovely feedback! We're thrilled to hear that you love our site and find our jewelry amazing with fabulous quality. Your support means the world to us. We look forward to serving you again soon!

Rated 5 out of 5 stars

Qualità TOP

19 May 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

Grazie mille per il tuo feedback! Siamo felicissimi che tu apprezzi la qualità TOP dei nostri gioielli. La tua soddisfazione è la nostra più grande ricompensa. Non vediamo l'ora di servirti di nuovo presto su Jeulia!

Rated 5 out of 5 stars

Very unique pieces and was wowed by…

Very unique pieces and was wowed by them all, was very happy with my purchase and I hope she says YES, she wanted something small and meaningful after weeks of instagram reels and telling me the cost doesn’t mean anything and that we should save for that house and holiday instead

18 May 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

Thank you so much for sharing your touching story! We're honored to be part of such a meaningful moment. It's wonderful that you found a unique piece that balances love, value, and your future dreams together. We truly hope she says YES and wishes you both a lifetime of happiness!

Rated 5 out of 5 stars

I got a ring from Jeulia for my wife it…

I got a ring from Jeulia for my wife it was awesome, brilliant, quality was outstanding will always buy from there

16 May 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

Thank you so much for your amazing feedback! We're thrilled to hear that the ring you got for your wife was awesome with outstanding quality. Your loyalty means the world to us, and we truly appreciate that you'll always choose Jeulia. We look forward to serving you again soon!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look