Jack and the whole team at John Clark BYD were extremely helpful throughout the whole process. Having the time and support made buying and selling feel easy with no pressure to make rushed decisions.
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See what reviewers are saying
Had a great experience with John Clark in buying my new BYD U DM-I, also selling my current car with getting a fair exchange rate. A professional, informative sales experience from Jack Edmonstone, ke... See more
Great customer service from Jack Edmonstone. Friendly, professional, and welcoming throughout. He explained everything clearly and made the process easy to follow. A very positive experience, and I wo... See more
We had such a fantastic experience with BYD John Clark Aberdeen. We were looked after by Jack.From start to finish, he was professional, polite, and genuinely helpful. His communication was excellent,... See more
Company replied
Company details
- #55 of 90 best companies in Car dealer
- #12 of 20 best companies in MOT Centre
- #43 of 60 best companies in Vehicle Repair
- #33 of 55 best companies in Car service
- #15 of 20 best companies in Motorbike dealer
- #28 of 55 best companies in Used car dealer
Written by the company
Welcome to John Clark BYD Aberdeen, your dedicated electric vehicle specialist and the official retailer for BYD – one of the world's leading EV manufacturers – in the North East of Scotland. Located at The Autoplex, Abbotswell Road, Torry, Aberdeen AB12 3AD, our state-of-the-art showroom offers a full range of new BYD electric vehicles, approved used stock, and expert aftersales services. As part of the award-winning John Clark Motor Group, we pride ourselves on delivering more than just a car – we build lasting relationships with our customers. With over 50 years of motor industry experience across Scotland, our commitment to transparency, trust, and exceptional service is at the heart of everything we do. Whether you're considering making the switch to electric, looking for competitive finance options, or needing routine maintenance, our knowledgeable team is here to guide you every step of the way. Discover the innovation and quality of BYD with a test drive today.
John Clark Motor Group
Written by the company
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
Contact info
Abbotswell Road, The Autoplex, AB12 3AD, Aberdeen, United Kingdom
- 01224 793344
4.5
Excellent
42 reviews
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Byd sealion
Great friendly staff , listened to my needs , Michael smart was very enthusiastic about the car .
22 August 2025
Reply from John Clark Motor Group - John Clark BYD Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Michael and the management team at BYD Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
According to your wInaccurate and misleading website.ebsite......the…
According to your website......the parts department is open on Saturdays. I drove from Ellon to Aberdeen on Saturday morning to be greeted by a young Woman and Man in the showroom. Both looked bewildered when I asked where the parts dept was. They looked online and noticed it was supposed to be open. Apologies dont work and this is maybe indictive of the sort of organisation JCMG has become. Shouldnt clients be treated better?
26 June 2025
Unprompted review
Reply from John Clark Motor Group - John Clark BYD Aberdeen
Dear Mr Watt, Thank you for taking the time to share your feedback. I’m very sorry for the frustration and inconvenience you experienced when visiting us on Saturday, I appreciate how disappointing it must have been to make the trip from Ellon only to find our Parts Department closed.
Our BYD website does state that our Parts Department is not open on Saturdays, but I completely understand how this could be frustrating if you saw information that suggested otherwise. If you could contact me directly and let me know where you saw the Saturday opening hours, I will review it immediately to make sure we remove any conflicting information. I can only see that is shows closed on our contact us page.
If there is anything I can do to help you now, whether that’s arranging the parts you were looking for or finding another solution, please don’t hesitate to get in touch with me at sara.lagerman@john-clark.co.uk.
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