Honey Reviews 

5,228
•
TrustScore 2 out of 5

1.9

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Review summary

Created with AI, based on recent reviews

Looking at 86 reviews, most reviewers were unhappy with their experience overall. People found that customer support was completely unresponsive, leaving users struggling for months without replies when attempting to resolve missing points or account access issues. Consumers also reported frustrating problems with invalid coupon codes that failed to provide real savings, alongside serious concerns about unfair data practices and business models. Though some customers encountered major difficulties, a small group of people were delighted to find working offers and received fast service. Reviewers occasionally appreciated getting good discounts on their purchases when the promotional tools functioned smoothly during online checkouts.

What people talk about most

Discount

Users describe ambiguous interactions with discount features, as opinions are heavily divided on their... See more

Website

Clients share profound dissatisfaction regarding the website, frequently reporting major login failures and... See more

Price

Customers consistently express deep disappointment with price policies, stating that the platform prioritizes... See more

Payment

Reviewers express deep frustration and negative feedback about payment processing, stating that pending... See more

Customer service

Customers felt deep dissatisfaction regarding customer service, highlighting that the online chat is merely... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Honey coupon browser extension makes a lot of claims that are misleading at best and fraudulent at worst. They invade a users privacy stealing all of their browsing data to be sold, in addition st... See more

Rated 1 out of 5 stars

I used Honey for years, thinking it helped me save money, but recently learned its business model prioritizes their profit, not the best deals for users. I decided to delete my account after redeemin... See more

Rated 1 out of 5 stars

99% zero savings + stealing money from influencers. Sacrificing all privacy rights for zero savings, literally, I have never saved a single dollar after years of use. Plus everytime you use it, Honey... See more

Rated 1 out of 5 stars

Honey doesn’t feel like a “smart savings tool”, but like a parasite. It hijacks checkout, steals credit from creators, and its “offers” are rarely the best you can get. They’ve cut cozy deals with sto... See more


Company details

  1. Clothing Shop

About Honey

Information provided by various external sources

Join Honey

If there's a better price, we'll find it

Stop wasting money – Honey finds you the Internet's best discount codes.


Contact info

1.9

Poor

TrustScore 2 out of 5

5k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.9

All reviews

(5,228)

80 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

When it works its great, when it goes wrong be prepared to be determined or lose the will to live!! Awful customer service

Firstly I have had no end of trouble actually logging into this website, despite the details being the same as Paypal. Finally got that resolved and I thought Oh I'll redeem some of my points for a gift card - BIG MISTAKE!!

Gift card has never arrived in my mailbox and 3 emails to 2 different Honey addresses have received a good stiff ignoring!!

Fortunetely I finally managed to logon to the chat and connect with what I assume to be a person. 10+ minutes later I got the voucher code I needed.

I find this app really useful for voucher codes but honestly I'm not sure I would bother redeeming points in the future. When it works its great, when it goes wrong be prepared to be determined or lose the will to live!! Awful customer service

8 October 2025
Unprompted review
Rated 1 out of 5 stars

I defy you to connect with Join Honey…

I defy you to connect with Join Honey about redeeming points or connecting your account to PayPal. It is impossible. Don't waste your time. I tried for months - even tried pressing PayPal for assistance. They simply have NO ONE in customer service. Period.

1 October 2025
Unprompted review
Rated 1 out of 5 stars

Are there better scammers than Honey!

One of the most frustrating companies I’ve ever dealt with, second only to Sports Direct. I chose to redeem my points for an Amazon Gift Card, only to receive one that had already been used. I reached out to them via email and chat repeatedly over a week, and they completely ignored me. Avoid these scammers at all costs.

19 September 2025
Unprompted review
Rated 1 out of 5 stars

I received a special offer through…

I received a special offer through honey to buy a samsung SSD. I purchased 2 in the same transaction expecting to get points to redeem through my paypal account. Of course the special was not automatically applied, and I had to chase down a rep through chats and email to get partial points. YES, not full points as agreed. I bought two items, they refused to give me credit for the 2nd item saying the offer only applies to one. DONT USE HONEY. As I learned afterward, many people have been scammed by them and their small print. I am just another sucker.

17 August 2025
Unprompted review
Rated 1 out of 5 stars

Stole Honey gold and sales commission

I’ve been using this app for around 3 years and have redeemed several gift cards without issue in the past. Over time, I carefully collected Honey Gold, aiming to redeem a $50 gift card. But recently, everything went wrong.

One day, I logged in to check my balance and saw that my pending Honey Gold had dropped to zero. Most of my rewards, which had been pending for months, were suddenly marked as “ineligible,” with no warning or explanation. This wasn’t a small amount—I had been saving for a long time.

I tried redeeming the remaining Gold for a gift card. The app said my card was “on the way” to my email, but I never received anything. No email, no code—nothing. Even worse, my Honey Gold wasn’t deducted, so it didn’t even process properly.

I reached out to their live chat support multiple times. Each time, after two or three messages, the agents simply stopped responding. No follow-up, no resolution—just silence. I also emailed their support team, but again, no reply.

I’ve been a loyal user for years and successfully redeemed rewards before, so this sudden issue feels like a major betrayal. My rewards were erased without any explanation, and their support has been completely unhelpful. It’s incredibly frustrating to waste all that time collecting Gold, only for it to disappear without any accountability.

1 September 2025
Unprompted review
Rated 1 out of 5 stars

Honey are stealing from creators and…

Honey are stealing from creators and people using genuine referal links by replacing referal links with their own.

My own experience has been poor, not actually always finding the best discount codes as promised and instead replacing with their own referal codes.

Causes a slow chrome browser when using extension.

12 August 2025
Unprompted review
Rated 1 out of 5 stars

I completed a task in Google Play store…

I completed a task in Google Play store via PayPal and was to receive my 1000 points equal to $10 in my PayPal rewards only to find out that I couldn't use my PayPal debit card for the purchase, even though that is what is required (I read the fine print before I started this)
These idiots tell me I wasn't qualified because I used my debit card! For the love of God, that's what I was suppose to use!
I sent my proof of this and what I used, my PayPal debit card! Like these jerks had me use my PayPal debit card yet told I wasn't qualified! These dingbats should be out of business!
And I mean every single word I said and no I won't take it back!

1 August 2025
Unprompted review

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