Great! Packages all arrived next day. Freezer stuff with a separate courier. Only thing that was “annoying” was for a fairly small order. 3 boxes arrived with post NL lots of notification a... See more
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I’ve had a great experience shopping with Joybuy.nl. They consistently offer some of the best discounts I’ve come across, which makes it easy to find good deals without spending hours comparing pr... See more
I bought an excellent 98% latex pillow here. Four times cheaper than in many (web)shops and still of really decent quality. They deliver ultra-fast. You can find the bill online in your customer's acc... See more
Absolutely first class, fantastic value but the service was even better. Next day delivery and when your item is on route you can follow the van on a map, not only that but they called 45 mins before... See more
Company details
Written by the company
Bij Joybuy draait alles om een uitstekende winkelervaring: kwaliteitsproducten, snelle en betrouwbare levering, scherpe prijzen en klantenservice die altijd voor je klaarstaat. We werken samen met bekende merken, verzenden direct vanuit onze locaties in het Verenigd Koninkrijk en de EU, en gebruiken slimme systemen om je bestellingen snel te leveren. Joybuy is momenteel in de testfase in het Verenigd Koninkrijk, Nederland, Duitsland, Frankrijk, België en Luxemburg, ter voorbereiding op de volledige lancering in het VK en Europa. Don’t just buy, Joybuy.
Contact info
Netherlands
- support@joybuy.com
- www.joybuy.nl
4.7
Excellent
11K reviews
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The parcel arrived on time without any…
The parcel arrived on time without any problems.
16 April 2026
Very happy with the service 🌺
Very happy with the service 🌺
Amazing prices and very fast shipping.
20 March 2026
Excellent Experience with the New E-commerce platform
The logistics service is super fast and efficient.
Refund due to incorrect items is also fast. The after-sales service are also awesome and friendly.
19 February 2026
I bought the Ninja XL BBQ at a great…
I bought the Ninja XL BBQ at a great price and received it the next day. Delivery went smoothly as well.
14 April 2026
It was fast delivery and great price.
It was fast delivery and great price.
Thank you JoyBuy team
14 April 2026
This app is very good ☺️
13 April 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
the quality of the food is poor
5 April 2026
Reply from Joybuy
Hi there,
Thank you for sharing your feedback with us. We understand your disappointment with the product quality you experienced and are committed to making this right for you.
We are here to help you resolve this as quickly as possible. You can reach out to us directly by email at support@joybuy.com or submit an after-sales request through your Joybuy account. Including photos of the damaged item and its packaging will help us speed up the process.
For real-time assistance, our live chat is also available — whichever way works best for you.
Thank you again for your patience and understanding.
Warm regards,
Claire
Joybuy Support Team 🌟
fast and correct deliveries
12 April 2026
I ordered 8 april and today is 16…
I ordered 8 april and today is 16 April. I still not received my package. When I contact with juybuy. They said you contact with PostNL. They didn't take responsibility if it happened with our order..
16 April 2026
Unprompted review
Reply from Joybuy
Hi there,
Thank you for your feedback — and we're really sorry for the trouble with your delivery. We know how frustrating it can be when things don't go as expected.
According to our tracking information, your order is marked as delivered. However, if you haven't actually received it yet, please let us know — we're here to help and will look into this right away.
As a small thank you for your patience, we've added a voucher to your account. Your feedback has also been passed along to our logistics team so we can improve delivery reliability going forward.
If there's anything we can do to help, just reach out to us at support@joybuy.com — we're always here for you.
Warmly,
Claire
Joybuy Support Team 🌟
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