Everything about my transaction went smoothly. I bought the best, and received the best! My JumpSport PRO 44” rebounder was so easy to set up. No assembly of bungees needed (already completed). I’ve a... See more
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Company details
Written by the company
JumpSport is a leading provider of innovative and high-quality trampoline products that promote fun, fitness, and safety. With a commitment to excellence, our company has been revolutionizing the trampoline industry for over two decades. Whether it's for recreational or professional use, our cutting-edge designs and advanced engineering ensure a superior bouncing experience. Backed by a passion for customer satisfaction, JumpSport continues to elevate the thrill and joy of trampolining worldwide.
JumpSport - Bringing joy to your fitness journey
Written by the company
- Customer satisfaction is our top priority
- As a family-owned business, we’re committed to delivering exceptional customer care and the highest-quality fitness trampolines. From your first bounce to years of healthy movement, we stand behind our products with expert support, responsive service, and a dedication to your satisfaction.
Worry-Free Workouts: Industry-Leading Warranties & Free Shipping
Built to last. Backed by expert support. Shipped free.
Contact info
P.O. Box 2343, 95070, Saratoga, United States
- 1-888-567-5867
- Orders@JumpSport.com
- www.jumpsport.com
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Unhappy with shipping department
The jumpsport was easy to install. Happy with it. Unfortunately, I also ordered a handlebar which came with a missing extension piece so I am not able to assemble. I am hesitant to use the trampoline without the bar. Poor coordination.
Package was very well done
Package was very well done. Easy flat box to open. Bungees were already installed. Legs only took 10 minutes to install and tighten .
Material of jumpsport is very sturdy and will last a long time even using everyday.
39” size is perfect for anyone. I did not get safety handle bar because without it makes me stay focused and concentrated of the movement.
Great product and quick delivery!
I was able to find replacement cords easily and receive them within the week.
May use AI-assist with repliesRead more
It was an awful experience
It was an awful experience. I ordered in August 2nd cause they said shipping express in 2 business days and I was staying within the United States during that time and I wanted pink leg caps. The order arrived until August 8, at 1 pm and I had to leave at morning. I tried to reached your team to ask for help and they were super rude even the supposedly manager and they said they couldn’t do anything. I asked for a refund and they said also no. So I just purchased to waste my money to trash. So for me you guys suck. Mostly because I asked for help when I realized it wasn’t getting in time and they act super rude saying they did everything right and not helping me at all.

Reply from JumpSport
Great Rebounder
As a group fitness instructor, personal trainer and medical fitness specialist at a large facility I looked at many other rebounders before I decided on the Jumpsport Pro 39" with handlebar. Right now for personal use but possibly for future classes at my workplace. I could not have made a better choice - the service was impeccable and every interaction with JumpSport was positive. I got quick responses to my questions and a superquick resolution to a minor issue; their customer service was very friendly and responsive. The delivery of my items was also very timely. The rebounder itself is very stable; and being able to adjust the tension is helpful. Bouncing is great fun and a great cardio workout. When I am ready to teach classes I will suggest Jumpsport Pro rebounders to my workplace - I look forward to using this excellent product!
The product arrived damaged
The product arrived damaged. I was not able to screw in 3 of the 6 legs.

Reply from JumpSport
Quick delivery, quality product
Quick delivery, quality product. I love this thing. I rebound every morning.
Love my new JumpSport PRO
Love my new JumpSport PRO. I bought an inexpensive mini trampoline online and I wore it out. I had to keep sewing if back together.
I had a very good interaction with CS…
I had a very good interaction with CS from JumpSport, they were incredibly helpful, polite, kind, friendly in the best possible way. Professional for sure. Their products are good quality, made well. I thoroughly enjoy my Rebounder and highly recommend theirs as it is priced reasonably and just really well made. Do your research before you just "buy one" they have different levels/tiers for fitness levels, beginner to expert. Excellent product! Great CS, please don't change that.
JumpSport Pro 44” rebounder + accessories
Everything about my transaction went smoothly. I bought the best, and received the best! My JumpSport PRO 44” rebounder was so easy to set up. No assembly of bungees needed (already completed). I’ve added the barre and the JumpSport resistance bands. I’m getting all of the benefits of rebounding plus strength and flexibility. Very happy!
JumpSport 39" Premium Fitness Trampoline
I ordered the JumpSport 39" Premium Fitness Trampoline and finally unboxed it tonight. Unfortunately, I could only assemble 2 out of the 6 legs.On the remaining 4 leg sockets, the screws get stuck halfway in, and the Allen wrench cannot turn any further. To troubleshoot, I took one of the legs that successfully assembled and tried it in the problem holes. It encountered the exact same issue, confirming that the threaded holes on the frame are not straight.I am incredibly disappointed that a crucial part of this trampoline was built with such a blatant manufacturing flaw, making the product completely unusable. I am contacting the seller tomorrow to arrange a return.

Reply from JumpSport
Customer service is excellent
Customer service is excellent. My original order was held up for 24 hours to make sure I had the correct piece of equipment as I had not purchased my rebounder through JumpSport. This seems like a good practice to me to avoid unnecessary returns. Valerie from customer service was prompt and helpful in her response to my emails and questions. I decided to change my order and once I did so it was shipped promptly and I am very satisfied with my purchase.
This was EXACTLY what I was looking…
This was EXACTLY what I was looking for!!! This product fit my stability bar perfectly, it's stable & of good quality. So, glad I found this!!!
I got the help I needed to ensure I…
I got the help I needed to ensure I ordered the correct replacement mat and cords. My 12 year old cords were well past due for replacement. It's like having a whole new trampoline!
This is an excellent rebounder
This is an excellent rebounder. I ordered the 44" Pro Fitness one and it is the perfect size. I had a spring one before that did it's job but this is in a different league. It is so quiet and it bounces so gently. I have so much more control of the unit when rebounding. It definitely is softer on my joints. It is well worth the price. I added the handle bar which is good but I feel it cuts some of the mat off. I wish it went closer to the end of the circle.
It was delivered so quickly - within 2 days. I truly was shocked how fast it came.
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