The app is easy to use, I trust it, and unlike some other apps, your orders arrive with zero fuss. My only gripe would be the venders are adding on the Just Eat charges to their items. So using Just... See more
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We're Ireland's leading online takeaway ordering service. We've got over 1,700 of your favourite local restaurants online for you to choose from #minifistpump! A reminder that this page is for reviewing JUST EAT and not our restaurants. If you wish to review your meal, you can do so via your account page on JUST-EAT.ie
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Suite 1, 1st Floor, Nutley Building, Merrion Road, D4, Dublin
- info@just-eat.ie
- www.just-eat.ie
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Wrong order!!
The restaurant rang and advised me the driver picked up the wrong food. They informed me just eat had told the driver to turn around and collect the right order.
The driver arrived with the wrong food. I explained what the restaurant said. He told me just eat told him to drop off the food and I could complaint after.
I complained and was they told it was my fault as I accepted the food. (The driver showed me the txt he had from just eat telling him to just drop it off and let me complain after) also absolutely ridiculous that the code provided is the last two digits of your phone no. Not a secure code…
Most of the time I order from places
Most of the time I order from places, the order is completely wrong or the food is cold.
The stamps are no longer being added,my…
The stamps are no longer being added,my last four orders has not received a stamp,I have tried to contact them about this and I am getting past from pillar to post,been waiting two days since I last message them with no reply,without the stamps it doesn't justify the service charge
Quick and easy
DRIVER SCAM
Ordered from Mcdonalds in the sqaure tallaght and the driver never delivered our food. Drivers have to get a code but its just the last 2 digits of our phone number so just marks it as delivered and goes off with the food. Just eat said we couldnt get a refund as "he got the code". Absoloutley ridiculous Just Eat is a joke
Order number 154790872
Order number 154790872
Just ordered food and driver rang our phone, it rang once and then the call disconnected. We called to tell the driver that he went to the wrong estate and he replied “I know I know” and hung up before we could direct him to our house. We always leave directions when ordering food because we know it’s hard to find our apartment but drivers never read them. Drivers are not trained and are rude. Driver didn’t deliver food for us to give them the code but somehow changed status to delivered. It’s a waste of our time as this happens way too many times. Just eat maps also lead drivers to the estate behind us. Our food didn’t not get delivered to us and had to get a full refund and time wasted. Poor service 95% of the time
Get delivery drivers to deliver to…
Get delivery drivers to deliver to correct address. Ordered and delivery driver went to wrong address, was given directions by the homeowner to correct address around the corner, but driver left and no food delivered. Even gave a €2 tip, ended up calling number for refund. Would give 0 stars if I could. Never using again.
If I could give no stars I would
If I could give no stars I would. I’ve been mislead and waffled away when clearly I was mentioning that pictures of a restaurant was very misleading in size. I order two burgers and came very small. And they costed quite a lot. Cos of this I will never ever use this platform again and I don’t suggest to anyone else. Very bad costumer service.
Not happy with the Courier at all
Not happy with the Courier at all. Ordered hot muffins and a hot breakfast roll from Centra in Maynooth. They were fantastic, not a problem or issue with them. The App said order would arrive in 20mins. Unfortunately the Courier ended up in the next town, Celbridge, got lost so my order took over an hour to arrive. The hot food was stone-cold due to the Courier. We were heading into the Aviva for the Leinster match but had to delay going in due to waiting on our food. Not All happy with the Courier and service. This review is for the Courier and for the shop as they are not responsible for the Couriers. Id give Centra Maynooth 5 *****
The delivery man did not ring my door…
The delivery man did not ring my door did not call my number he just left the food outside and left (that's what he said) is this the way to do delivery ? You don't ring doors anymore???
I’m so upset
I’m so upset - angry & hungry. My order never arrived and the driver blatantly lied about it or someone in customer services lied about it. My delivery address was correct on the order but the map showed the wrong address. I contacted their support team to report the map issue & they assured me that my order would arrive correctly in another 10-15 minutes. I then get a message from the driver saying they cancelled my order because my address was wrong. I contact support again immediately and they tell me the driver left it at my front door which I had been standing at for half an hour. I’m fuming. And hungry. Happy birthday to me. Oh but great, they offered me a full refund. Swell.
I’ve an absolute pain in my arse with…
I’ve an absolute pain in my arse with the relentless emails from just eat .
Great Delivery Service a few hiccups…
Great Delivery Service a few hiccups with forgetting items but over all delicious food
supplying an excellent service of…
supplying an excellent service of takeaway, never had a problem with them
Awful customer service
Awful customer service. Really awful. In all the years I've used them I've only had 2 issues both fault of the restaurants. This time around they're refusing to refund me for food not delivered. For ONE mistake of not changing my address in 13 years I've used them.
Also please avoid buying from Okee Chinese in Dundrum. Absolutely awful customer service. Was a regular will never ever buy from them again. They don't know what customer service is. Will file a charge back. Will see if I can switch to Uber eats or deliveroo.
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