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Review summary

Created with AI, based on recent reviews

Considering 67 reviews, most reviewers were let down by their experience overall. Customers frequently complained about poor product quality, noting that the makeup felt cheap, messy, and completely unlike what was shown in promotional videos. Reviewers also mentioned facing severe issues regarding unhelpful customer service responses, delayed shipping times, and deeply unprofessional business conduct overall. Some reviewers were happy with the makeup, praising the highly pigmented shimmers and overall cosmetic quality they received. A few other people also felt that certain special palettes provided a genuinely great experience and lovely colors. Consumers noted that they enjoyed wearing these specific items and found them to be reliable choices.

What people talk about most

Product

People report ambiguous experiences with product, as opinions on the makeup items vary significantly among... See more

Quality

Reviewers mention negative feedback about quality, with people describing the cosmetics as cheap and poorly... See more

Customer service

Reviewers highlight negative aspects of customer service, reporting that support is awful, unprofessional,... See more

Ethics

Users describe negative interactions, highlighting concerns about business practices and unprofessional... See more

Reviews shaping this summary

Rated 1 out of 5 stars

My original review was deleted, for some reason! I purchased a chrome eyeshadow palette earier in the year, and the product looked good on first glance. But on application it was flaky, creased qui... See more

Rated 1 out of 5 stars

The owner of this brand is someone who said they were bullied but then went out of her way to bodyshame and medically shame another woman and then got her daddy to write a fake apology post for her... See more

Rated 1 out of 5 stars

Regarding the “Witch hunt” Is it really a witch-hunt when the owner begged for positive reviews when she clearly did not deserve them? Then when being advised that it’s shady to do that she proceede... See more

Rated 1 out of 5 stars

The brightness and color changing abilities are over hyped. Products do not perform as well as they do in the videos. Do not get caught up in the false hype because you will be disappointed.


Company details

  1. Beauty product supplier
  2. Beauty supply store
  3. Cosmetics Industry
  4. Cosmetics shop

Written by the company

Highly pigmented eye-shadow for every occasion, from super sparkly duo-chrome's to chrome, metallic , multichrome and stunning fine glitter dust. We are an indie brand & all of our products are cruelty free, with many of our products also vegan.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

274 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.6

All reviews

(274)

68 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Product flaky/lots of product fallout

My original review was deleted, for some reason! I purchased a chrome eyeshadow palette earier in the year, and the product looked good on first glance. But on application it was flaky, creased quickly despite using my usual eyeshadow primer.
Not worth the cost at all, and top that off, I then saw the contraversy surrounding the owner.

Insulting someone's looks because you didn't agree with their opinion/review is awful - totally disingenuous as a brand. Calling people fat and making fun of their skin, especially as a makeup brand, is the lowest of the low.

1 May 2025
Unprompted review
Rated 1 out of 5 stars

Horrifying

This fatty won't be buying their products ever again. Used to love their eyeshadow pallets, but after seeing how they treat people like me, hard pass.

15 August 2025
Unprompted review
Rated 1 out of 5 stars

Terrible conduct by a brand

Terrible conduct by a brand . body shaming a customer ! Should not be allowed to trade. Also it’s just rebranded Ali express rubbish
My go to for the best pigments are Give me Glow, House of Glitter & W7 never disappoints

13 October 2025
Unprompted review
Rated 5 out of 5 stars

Super

Im a returning customer since 2021. I LOVE Kaimas products for their super quality. I've never ever been disappointed with my purchases.

2 September 2025
Unprompted review
Rated 1 out of 5 stars

I unfortunately purchased a few…

I unfortunately purchased a few products before finding out how the owner behaves. I wish I’d have saved my money on several levels. The products were far inferior to what had been hyped. The colour payoff was boring at best. Don’t waste your money!

8 September 2025
Unprompted review
Rated 1 out of 5 stars

Subpar products

Subpar products from an owner who doesn’t know how to keep things professional. I guess once a bully always a bully.

1 September 2025
Unprompted review
Rated 1 out of 5 stars

This company is horrible

This company is horrible. They treat people poorly. Their behaviour is disgusting they dont care. If they dont care about you they dont care what their products do either. I wouldn't trust their products on my face with the attitude they have

24 September 2025
Unprompted review
Rated 1 out of 5 stars

Big NO!!

Fatshaming and bullying customers is not a great look. Will never buy from this brand again!

22 September 2025
Unprompted review
Rated 1 out of 5 stars

Awful brand

Awful brand

Don’t ever buy from them
never pay to support a brand that abuses people online

20 September 2025
Unprompted review
Rated 1 out of 5 stars

Company ethics are disgraceful

Company ethics are disgraceful. Do not order from a brand who are derogatory and demeaning to anyone who calls out their behaviour. Give your money to a business with morals.

17 September 2025
Unprompted review

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