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Review summary

Created with AI, based on recent reviews

Looking at 77 reviews, most reviewers were let down by their experience overall. Customers frequently complained about poor product quality, describing items as cheap, powdery, and entirely different from the promotional images seen online. Consumers also expressed strong frustration regarding unprofessional behavior and bad customer service. Some people were satisfied with the makeup, noting that certain shimmer shades and glowing pigments applied nicely and offered great sparkle. A few other reviewers mentioned having consistently positive experiences with specific eyeshadow palettes and truly enjoying the vibrant colors. These buyers appreciated the bright finishes and felt pleased with those particular cosmetic items despite the wider controversies.

What people talk about most

Product

People report ambiguous experiences with product, as opinions on the cosmetics are starkly divided. While... See more

Quality

Customers had severe dissatisfaction with the product quality, frequently describing the cosmetics as cheap... See more

Customer service

Customers consistently note negative experiences with customer service, describing interactions as... See more

Ethics

Users describe negative interactions, highlighting concerns about business practices and unprofessional... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Regarding the “Witch hunt” Is it really a witch-hunt when the owner begged for positive reviews when she clearly did not deserve them? Then when being advised that it’s shady to do that she proceede... See more

Rated 1 out of 5 stars

My original review was deleted, for some reason! I purchased a chrome eyeshadow palette earier in the year, and the product looked good on first glance. But on application it was flaky, creased qui... See more

Rated 1 out of 5 stars

I made an order from this kaima cosmetics on Nov 24 2025 .I have yet to receive my product. I have emailed them twice and have heard Nothing!! I know that shipping may take some time but it's go... See more

Rated 1 out of 5 stars

I would never trust a brand that not only asks people to leave good reviews even if they have never tried the products and welcomes fake reviews. Not only that but allows her followers to bully peopl... See more


Company details

  1. Beauty product supplier
  2. Beauty supply store
  3. Cosmetics Industry
  4. Cosmetics shop

Written by the company

Highly pigmented eye-shadow for every occasion, from super sparkly duo-chrome's to chrome, metallic , multichrome and stunning fine glitter dust. We are an indie brand & all of our products are cruelty free, with many of our products also vegan.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

274 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.6

All reviews

(274)

68 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Unethical wouldn’t recommend to anyone

Unethical, shift the blame, take no accountability as a brand and instead of a genuine apology “owners dad” victimises the owner.

Save your money, for a business that actually cares for the consumer’s “🧙‍♀️”

17 September 2025
Unprompted review
Rated 1 out of 5 stars

Emailed them 2 weeks ago

Emailed them 2 weeks ago, and still nothing!!! It wasn’t to criticize them at all it was asking about shipping details. Still nothing while writing this. I understand they are in hot water, but this proves the point that the water is starting to boil.

16 September 2025
Unprompted review
Rated 1 out of 5 stars

Brand bullies people who give low reviews

Just read what the owner says to people that the owner believes doesnt live up to their beauty standards. Called this woman fatty and told her to sort our her scabby skin. Absolutely abhorrent behavior from someone who owns a beauty brand. Disgusting to speak to anyone that way. No one should support this brand. Absolutely horrible.

14 September 2025
Unprompted review
Rated 1 out of 5 stars

Disgusting behaviour.

Really awful brand which doesn’t support women. Calls people fatty and scabby on social media and tries to flood trustpilot with good reviews to make up for the bad. Really terrible company. Don’t support them.

13 September 2025
Unprompted review
Rated 5 out of 5 stars

Just received the multiverse palette

Just received the multiverse palette, along with a lovely free gift of a liquid eyeshadow. Arrived super quickly and very safely packaged and nothing was broken. I promise, I speak as I find and I have zero complaints and the eyeshadows are beautiful as allways. Please take the negative reviews with a pinch of salt, there's a witch hunt going on because the brand owner reacted unwisely to a comment that was a rather inflammatory, snidey one that IMO was designed to provoke a reaction.

11 September 2025
Unprompted review
Rated 1 out of 5 stars

I ordered four products from this company

I ordered four products from this company and was shipped an empty package. When I reached out to the company, the owner started screaming at me. Broke me to tears. I will eat the cost of the products as my anxiety cannot handle the verbal abuse.

1 August 2025
Unprompted review
Rated 1 out of 5 stars

Begging for ratings

First, they were on Instagram begging for fake reviews over here. They got a bad review, surprisingly🙄, and wanted to drown it out by fake positive ones.
They decided to call a girl who said something about that a fatty and told her to fix her skin.
You should definitely find another company to buy makeup from.
Very unethical business practices
Hopefully they will be out of business by this time next year.

26 August 2025
Unprompted review
Rated 1 out of 5 stars

Awful customer service

Awful customer service, indie brands never level up because the owner's horrible ethics take over, guilting followers to add reviews, and calling someone fat, scabby skin is horrendous

17 July 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT TRUST THE 5* REVIEWS

Owner cried to her 800k followers about how low her reviews are, hinting and basically guilt tripping them into coming here to leave 5* reviews.
Owner treats people horribly, fat shaming & calling people out on how they look and ignores customers who have waited months for orders to be fulfilled. I’m inclined to believe she orders from China most likely Temu/Aliexpress (sold at ridiculously higher prices) due to how slow shipping is and the poor quality of the items. They’re definitely drop shipped rubbish.

27 August 2025
Unprompted review
Rated 1 out of 5 stars

Gross company with mediocre product

Gross company with mediocre product, poor customer service standards and truly appalling business practices and lack of professional ethics. The owner literally insults and fat shames on social media… just yuck. And their product is garbage!!!

27 August 2025
Unprompted review

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