It’s misleading. You have to meet minimum purchases on some and the amount they reimburse for completed challenges isn’t even close to what the product costs. You end up losing money. Really disappoin... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Order placed and tracking number received. UPS could not validate tracking number x 3 attempts. I reported suspicious activity to Barclay’s, chargeback occurred. Package was received. I contacted Kale... See more
Company replied
Great selection and very interesting designs. Only problem was discount for multiple items only applied to least expensive so I removed several lower cost items from my cart. Then, when clothing arriv... See more
Company replied
The clothing is exceptional and the reviews are often spot-on with sizing. Although some items do appear slightly different (could just be the look on me versus the models) for the price you can’t bea... See more
Company replied
Company details
Written by the company
Men's Clothing,Clothes & Fashion, Shop Hoodies Online. We work with emerging designers and brands worldwide, and together present collections of creative, trendy, high craftsmanship fashion on Kalesafe.com. Order issues, please contact our Customer service with your order number and tracking numbers, we will try our best to solve the issues. If you have any questions or concerns, please do not hesitate to contact us: service@kalesafe.com
Contact info
United States
- www.kalesafe.com
2.2
Poor
568 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Kalesafe has an F rating from the BBB
Kalesafe has an F rating from the BBB. Basically a Chinese scam. Don't buy anything here. I bought a shirt on 5/24 and paid about $38.00. No shirt. No tracking available. No nothing. I have basically donated $38.00 to the Chinese. I have other charities I prefer.
- Update. I sent an email. They have responded. I have no resolution yet, but stay tuned.
- Update 2. I actually got a shirt delivered a couple days ago so it took a month for the shirt to arrive. But upon inspection, the shirt has 3 very noticeable black stripes that do not belong. This is a very bad company that does not deserve your business. You would be better off buying things from your local Ross store.
11 June 2023
Unprompted review
Reply from Kalesafe
Hello Paul Byerley,
Please accept our sincerest apology for this. Please let us help you and let's fix this. Please send us a message with your order number and email address so that we can assist you properly.
You can contact us here:
Contact email: service@kalesafe.com
Service number: +1 833-830-0397
Messenger: https://www.facebook.com/profile.php?id=100066396555087
Thank you.
Just be prepared to receive cheap crap.
Just be prepared to receive cheap crap.
Order 2 pairs of shoes and 1 top. What was received bears a passing resemblance to the online pictures only but is just cheap knock off rubbish.
Lesson learnt.
17 February 2023
Unprompted review
Reply from Kalesafe
Hello Kahi,
Please accept our sincerest apology for this. Please let us help you and let's fix this. Please send us a message with your order number and email address so that we can assist you properly.
You can contact us here:
Contact email: service@kalesafe.com
Service number: +1 833-830-0397
Messenger: https://www.facebook.com/profile.php?id=100066396555087
Thank you.
First time with Kalesafe
First time with Kalesafe. Good variety of garments and accessible prices.
11 June 2023
Unprompted review
Reply from Kalesafe
Hello Carlos,
Thank you so much for sharing your wonderful experience with us. We will improve our service by applying all the wonderful feedback like yours, dear.
Hoping for your next purchase dear.
Have a wonderful day!
First time ordering from Kalesafe
First time ordering from Kalesafe. Interested in the product and hoping the order will get to me in time for my trip to see my grandkids. I especially like the explanation of the size chart. That made it much easier to decide which size to purchase. I like their design and hope I like their product as well.
10 June 2023
Unprompted review
Reply from Kalesafe
Hello Timothy Daugherty,
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Hoping for your next purchase dear.
Have a wonderful day!
the size icon (table of diff zone eu/usa other) mauy need to be more visiable/highighted showable
good many thanks
10 June 2023
Unprompted review
Reply from Kalesafe
Hello Ahmed DAHMANE,
Thanks for your support and feedback to us. It is our pleasure to provide the best service for you. Hoping for your next purchase, dear.
Have a wonderful day dear!
Reply from Kalesafe
Hello Susan Lister,
We are thrilled to hear that you had a great experience and we are honored to be your go-to! Hoping for your next purchase, dear.
Thank you!
Lots of funky things at good prices.
8 June 2023
Unprompted review
Reply from Kalesafe
Hello Joseph Sotolotto,
Thank you so much for the heart-melting feedback you have given to us on Trustpilot and thank you for sharing your wonderful review. Your response will help us to improve our service.
Have a wonderful day dear!
Over all, good experience
There was no problem while, using your site. The shipping was a little more then I expected. My main concern is the security of my information. There were a lot of questions. But over all a good experience.
7 June 2023
Unprompted review
Reply from Kalesafe
Hello Steve,
Thank you so much for sharing your wonderful experience with us. We will improve our service by applying all the wonderful feedback like yours, dear.
Hoping for your next purchase dear.
Have a wonderful day!
The goods do not match the description!
The goods do not match the description!
Goods with very low quality and other materials are sent!
7 June 2023
Unprompted review
Reply from Kalesafe
Hello Mobilux Serviss,
Please accept our sincerest apology for this. Please let us help you and let's fix this. Please send us a message with your order number and email address so that we can assist you properly.
You can contact us here:
Contact email: service@kalesafe.com
Service number: +1 833-830-0397
Messenger: https://www.facebook.com/profile.php?id=100066396555087
Thank you.
I am in love with this website
Lovely! You know what I am in love with this website. It has good quality products, and I always buy from this store, their products are very good and cheap! I like to tell my friends about this online store and shop from here again and again. Thank you so much guys for these amazing collections！
5 June 2023
Reply from Kalesafe
Hello Finlay Sanderson,
Thank you so much for sharing your wonderful experience with us. We will improve our service by applying all the wonderful feedback like yours, dear.
Hoping for your next purchase dear.
Have a wonderful day!
I'm happy with my experience
After reading reviews when I had already ordered my shorts I was worried, but none of the bad things happened. I ordered 2 shirts from them. Super quality, and exceeded my expectations. I'm happy with my experience.
4 June 2023
Reply from Kalesafe
Hello Ryan Rose,
We are thrilled to hear that you had a great experience and we are honored to be your go-to! Hoping for your next purchase, dear.
Thank you!
This jacket is of amazing quality
Excellent website. This jacket is of amazing quality and keeps me warm! It’s a perfect fit! And I would definitely recommend buying this jacket. The clothing was exactly what I was expecting. The jacket fits well nicely I was very happy with my purchase, my product is exactly what it looks like online.
5 June 2023
Reply from Kalesafe
Hello Sophia Conway,
Thank you so much for the heart-melting feedback you have given to us on Trustpilot and thank you for sharing your wonderful review. Your response will help us to improve our service.
Have a wonderful day dear!
Very poor quality product !
Very poor quality product !
I ordered three pairs of shorts, two pairs fit and the third pair did not fit. One pair of shorts came in damaged. They do not respond to emails and no one answers their customer service line.
Stay away do not order from this company !
1 June 2023
Unprompted review
Reply from Kalesafe
Hello B M,
Please accept our sincerest apology for this. Please let us help you and let's fix this. Please send us a message with your order number and email address so that we can assist you properly.
You can contact us here:
Contact email: service@kalesafe.com
Service number: +1 833-830-0397
Messenger: https://www.facebook.com/profile.php?id=100066396555087
Thank you.
The clothing all looked exactly like the photos.
I have seen kalesafe around for so long now and never really wanted to get anything due to bad reviews I have seen online I bought it but I am not disappointed. The clothing all looked exactly like the photos.
3 June 2023
Reply from Kalesafe
Hello Dylan Waters,
Thank you so much for the heart-melting feedback you have given to us on Trustpilot and thank you for sharing your wonderful review. Your response will help us to improve our service.
Have a wonderful day dear!
Got so many compliments on them!
I do not usually buy clothing online but a friend recommended it. There are some really great deals on the website. I bought some shirts, They fit me really well and I got so many compliments on them! Overall, I found the clothing to be of good quality, reasonably priced, and extremely fashion-forward.
2 June 2023
Reply from Kalesafe
Hello Freddie Gardiner,
Thanks for your support and feedback to us. It is our pleasure to provide the best service for you. Hoping for your next purchase, dear.
Have a wonderful day dear!
Ordered a pair of cargo shorts, wrong size twice
Ordered a pair of cargo shorts - Large. They sent XL. They gave me a $18 credit to buy something else...I ordered the same pair of cargo shorts in Large. They sent XL. I contacted them 6 days ago - no response. Horrible customer service.
15 May 2023
Unprompted review
Reply from Kalesafe
Hello Brian Smallwood,
Please accept our sincerest apology for this. Please let us help you and let's fix this. Please send us a message with your order number and email address so that we can assist you properly.
You can contact us here:
Contact email: service@kalesafe.com
Service number: +1 833-830-0397
Messenger: https://www.facebook.com/profile.php?id=100066396555087
Thank you.
Reasonable price with fantastic quality.
Reasonable price with fantastic quality. Really all of the guys who are related to this site, are awesome. I wish the best of luck for their business.
3 June 2023
Reply from Kalesafe
Hello Grace Hurst,
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Hoping for your next purchase dear.
Have a wonderful day!
Good experience with them.
I have a good experience with them. I ordered this product for my boyfriend and he is pleased. Would use this brand again and would recommend it to anyone who uses it. Highly recommend.
1 June 2023
Reply from Kalesafe
Hello Jonathan Lloyd,
We are thrilled to hear that you had a great experience and we are honored to be your go-to! Hoping for your next purchase, dear.
Thank you!
You need to choose the items well.
The first time I shopped from this site it didn't go very well, but since then I have purchased many many times and I love their products which are also very cheap. And it's totally worth the wait. Sometimes the fabrics are a little too cheap though, you need to choose the items well.
2 June 2023
Reply from Kalesafe
Hello Charlie Phillips,
Thank you so much for the heart-melting feedback you have given to us on Trustpilot and thank you for sharing your wonderful review. Your response will help us to improve our service.
Have a wonderful day dear!
The quality isn’t the best but for what it’s worth
I've ordered from kalesafe 2 times and got my packages with no issues all two times. I bought some pants latest, and the order arrived in time, considering it was a relatively last-minute purchase. The quality isn’t the best but for what it’s worth, it did the job. ✌️
31 May 2023
Reply from Kalesafe
Hello Daniel Godfrey,
Thank you so much for the heart-melting feedback you have given to us on Trustpilot and thank you for sharing your wonderful review. Your response will help us to improve our service.
Have a wonderful day dear!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.