Kallati Jewelry Reviews 135

I had placed an order for a Tanzanite ring. What time is around it and when I received it, it was amazing more brilliant, then I expected. The quality of the stone is a great color, and the diamonds look like little flowers around it. I am so very happy.

Customer service representative Mo was extremely helpful in helping me get my ring fixed. Email responses and communication were prompt, very efficient and professional. Thank you Mo!

My ring was cleaned and polished after the stone was replaced. Looks like new

Customer service is excellent. I was notified that my item was on backorder. The anticipated time of arrival would have been when I was away. I called to ask that the item be held until I returned from vacation. It the customer service agent who spoke with me was happy to honor my request. When I returned home, I called and they shipped the item right away. I appreciated the company working with my request.

I love the Kallati brand!! I found them on a cruise and have brought whilst onboard and via their website.
They have great options to trade up items, as long as you have your certificate, (which is the only reason I have marked them down on this occasion because I haven't had a certificate for my last item), but normally no issues.
I found deals on the website can be better than some I've had onboard, but also had a few lovely items from ship, that aren't available on the site (and it's always nice to try on). The only thing with buying online there is a shipping fee of £50, not that this has been a problem to have a stunning piece of jewellery.
Definitely would recommend buying some stunning pieces from this great company.

I bought my ring aboard P&O Arvia in UK.
It is beautiful and I am so pleased with it. I shall definitely consider buying from Kallati again in the future.

The jewelry I have purchased was of great quality and I’ve never had an issue with their customer service department. I highly recommend Kallati.

The Coco Diamond Earings were so small and not anything like the photo.

Quick response, careful packaging and welcome discount.

A diamond went missing from my ring just weeks after I purchased, so upset, not what you'd expect from high quality jewellery. I have never ever had this happen before in all the years I have been purchasing diamond rings. This does not give me much faith in this jewellery now, it is such a shame because the ring is beautiful and I was going to make this my go to jeweller and purchase more. I really wish they could help because I am so so disappointed.

Beautiful gemstones and fine workmanship make this ring really exceptional.

Customer service was excellent. They kept me informed about my order. The pieces I purchased are beautiful.

Great people and wonderful jewelry

I had a very positive experience with KALLATI regarding having a ring resized. They have excellent communications both on the phone and via email. The work was completed quicker than expected.

I love Kallati Jewelry and the customer service is outstanding!

The customer service person, Mo, was superb. The only disappointment I have is that the quality of the tanzanite isn't as good as the ring I was trying to replace. I sent photos of the exact original ring which was deep purple and the one I got that was supposed to be a copy of the original is not as deep purple. A couple of settings on the tiny diamonds on the shank aren't smooth and catch on sweaters, etc. I am thrilled to have the ring back but wish it was closer to the original.

Kallati has shown what true expectional customer service looks like. I bought a Csarite ring at an event that a jewelry store was having and when they sized it they broke the stone. Kallati took the 1 of a kind ring back, made me a brand new ring with a larger Csarite stone for all the trouble. The quality of the ring was done with such craftmanship and precision on the finer details that I am their BIGGEST fan. The amount of communication and respect that I had received from Orly, Mo, Sandra and all involved in this unfortunate error on the jewelry stores part, was unprecedented. I not only feel like a customs but a part of the Kallati family. Please take the time to go to their website and read their story. They are not just a company that sells jewelry, they truly believe that if you "Live your Legacy" you will truly come full circle and the jewelry you wear helps you feel empower to do so!

Very pleased with the quality of the jewelry