Kasela Studio Reviews 415

TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

I ordered three pairs of shorts, two were faulty and had broken stitching. I tried to return the items and they said they wouldn’t accept them as they was final sale. I explained and sent photos... See more

Rated 5 out of 5 stars

The most gorgeous independent brand run by two lovely girls that creates such unique high quality pieces. I’ve had multiple things from Kasela and everything I’ve had is a 10/10. I recently wore... See more

Rated 5 out of 5 stars

Good quality clothing and some pretty pieces. Parcel arrived quickly and updates throughout. My order unfortunately didn’t fit me as it was too large, which was a shame as the outfit was really cute!... See more

Rated 1 out of 5 stars

After receiving an email saying my order will be despatched within 1 day, it wasn't despatched for another 9 days during which time I had no response from the retailer until it was posted. There... See more

Company details

  1. Clothing Shop

Written by the company

Handmade to order in the UK.


Contact info

3.2

Average

TrustScore 3 out of 5

415 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

First order - quality 10/10!!

First time ordering from this site, but I am so pleased. Would definitely order again, quality much better than expected! Ordered a gorgeous co ord set to wear Christmas Day and couldn’t be happier! Thank you so much xx

19 December 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Quality!

Ordered from the new Party Collection, delivery was so quick and the quality of the burgundy maxi sequin skirt is next level unreal !!! Can’t wait to buy more of these pieces worth every penny!

1 December 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS SITE !

DO NOT BUY FROM THIS SITE !! TERRIBLE !!! I LOST £100, I was sent faulty items and returned them With tracking, I have a picture of proof they were delivered, I emailed them 6 times got 1 reply they ignored all my other emails. Don’t waste your money.

12 July 2024
Unprompted review
Rated 1 out of 5 stars

Poor

Made an order 3 weeks ago for 3 items and only just received it now, got an email telling me they dispatched it and then suddenly got lost. I had to email them to find out what actually happened. Then when they got back to me told me that they can only post 1 item due to the others they don’t have even tho I bought them saying it was in stock. Refund was given back for the items I didn’t receive. They emailed me and apologised and told me it would be sent out with next day delivery, didn’t arrive until a week later. Poor from a company like this, poor.

15 November 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM HERE

DO NOT BUY FROM HERE
Send products back and they don’t refund you 🤬 then blank your messages on Instagram! Disgusting company

2 September 2024
Unprompted review
Rated 1 out of 5 stars

Wouldn’t even give them one star if it…

Wouldn’t even give them one star if it was an option, absolutely horrible customer service, have emailed them about 10 times and dm’d them on instagram their help page and still no help….. This is just terrible and i have ordered on the 1st of september still not got my things this is ridiculous! Not even worth it just a scam ripping people off for designs they can get somewhere else cheaper! do not order from here

29 September 2024
Unprompted review
Rated 5 out of 5 stars

10/10 bikini

Honestly one of my favourite bikinis! It’s so so flattering and the material is so lovely 🥰

4 September 2024
Unprompted review
Rated 5 out of 5 stars

Tie Swimsuit in Lemon Print

I ordered a gorgeous swimsuit from Kasela Studio, in Lemon Print and it fits absolutely beautifully. It was my first time ordering from here and it was dispatched super fast, I received it early enough to try on. It’s such an elegant swimsuit and I honestly can’t wait to wear it on holiday for an event.

18 September 2024
Unprompted review
Rated 5 out of 5 stars

Swimwear

Lovely brand!
Swimwear is absolutely perfect! Very good material and beautiful styles to choose from! Returned some items due to sizing, however I got my refund quite quickly. Will definitely buy from this brand again! Jaz X

18 September 2024
Unprompted review
Rated 5 out of 5 stars

Must have pieces for summer!

Definitely my new go to brand for summer holiday pieces. Gorgeous clothes that are great quality and i’ve never had an issue with their sizing. The website is also really easy to use. I bought the lace maxi dress in white and I will be rewearing this for a really long time.

16 September 2024
Unprompted review
Rated 1 out of 5 stars

FRAUD - IF I COULD GIVE A ZERO *, I WOULD

Don't trust this company. Clearly asking friends to leave good reviews the past week after they realised I'm reporting them for withholding my
money - received damaged items, and when trying to arrange a return - no response and held over £340 of my money. The hassle I had to go through to get my own money back, was disgusting. Please don't buy here -
young and immature girls owning the business that feel entitled to your money and not working for it.

12 September 2024
Unprompted review

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