KennCo Insurance Reviews 

194
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 123 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff members for being exceptionally helpful, patient, and knowledgeable when guiding them step by step through new policy setups. People also highlight the incredibly smooth user experience, clear explanations of coverage, and highly competitive prices available for motor and home insurance. However, some reviewers were not happy with unexpected price increases upon renewal or discovering better insurance deals elsewhere on the open market. A few other people also noted occasional communication issues, unprofessional behavior, and unfulfilled promises during their overall customer service experience.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting courteous, professional, and friendly customer... See more

Customer service

Reviewers highlight positive aspects of customer service, describing agents as exceptionally helpful,... See more

Service

Clients share positive opinions on service, highlighting courteous, helpful, and professional agents who make... See more

Price

People report positive experiences with price, frequently highlighting competitive rates and quotes that beat... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how phone calls and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been with KennCo Insurance since I returned to Ireland. They have been very responsive to my numerous questions. Very prompt when I request a copy of my insurance documents, always get them wi... See more

Company replied

Rated 5 out of 5 stars

KennCo Insurance were amazing to deal with. I initially spoke with Aron on the phone and he helped me get a car insurance quote and answered any questions I had. He made the whole process very easy an... See more

Company replied

Rated 5 out of 5 stars

I was very happy with my experience with KennCo insurance yesterday. Though I wasn't able to get a quote online, I was able to get a quote over the phone. The number was listed on the quote page and I... See more

Company replied

Rated 5 out of 5 stars

Spoke with a Guy Called Matthew and he could not do enough for me. Excellent customer service. Loads of patience while trying to deal with a change of car on the policy as my Husband doesnt speak good... See more

Company replied


Company details

  1. Insurance company
  2. Car and Motor Insurance Agency
  3. Commercial Insurance Company
  4. Insurance broker
  5. Travel Insurance Company

Written by the company

KennCo Insurance was founded in 2008 and is part of KennCo Underwriting Limited which has become Ireland’s largest underwriting agency. Based in Rathfarnham, Dublin, we are very proud of the fact that we are a 100% Irish owned company employing more than 50 skilled and experienced members of staff.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

194 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.6

All reviews

(194)

124 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Efficient and helpful

Efficient and helpful. Didn’t make me repeat what was already known and also alerted me to discount for being previous customer.

2 July 2026
Unprompted review
KennCo Insurance logo

Reply from KennCo Insurance

Hi Gavin,
We're glad you had a good experience with us! Thank you for the review!

Rated 5 out of 5 stars

Adam was exceptional

Adam was very patient, thorough and ensured to get the best price for me! Exception customer service was received.

2 July 2026
Unprompted review
KennCo Insurance logo

Reply from KennCo Insurance

Hi,
We're glad you had a good experience with us! Thank you for the review!

Rated 5 out of 5 stars

great customer service- Aron Fox

I wasn’t the most knowledgeable about how everything with insurance worked but Aron Fox, the consultant who helped me was very patient and helpful in providing me with my insurance quote, in the end I would say it was a big factor in me going with Kennco, so special thanks to him

23 June 2026
Unprompted review
KennCo Insurance logo

Reply from KennCo Insurance

Hi Devin,
We're glad you had a good experience with us! Thank you for the review!

Rated 5 out of 5 stars

Good service

Great service have had my car insured here for 2 years with no issues. Adam was extremely helpful

1 July 2026
Unprompted review
KennCo Insurance logo

Reply from KennCo Insurance

Hi Gary,
We're glad you had a good experience with us! Thank you for the review!

Rated 5 out of 5 stars

Aron was friendly and helpful over the…

Aron was friendly and helpful over the phone. I had been in contact with previous insurance providers prior to KennCo, however both Aron and Conor who I spoke to from KennCo were the most friendly and informative.

22 June 2026
Unprompted review
KennCo Insurance logo

Reply from KennCo Insurance

Hi Emma,
We're glad you had a good experience with us! Thank you for the review!

Rated 1 out of 5 stars

Avoid a Kennco ride snd unprofessional

Extremely rude and unprofessional. When I complained they denied that they had been so rude . No customer service skills snd please don’t use them if you have any medical needs they are abusive snd seemingly supported by “ supervisor's “ who deny and collude and advance this !! Avoid at all costs

30 June 2026
Unprompted review
KennCo Insurance logo

Reply from KennCo Insurance

Hi Claire,
We are very sorry to hear you have had a bad experience with us. If you would like to discuss your experience with us in more detail, please email us at complaints@kennco.ie.
Thanks, KennCo.

Rated 5 out of 5 stars

KennCo Insurance were great to deal with and have an amazing team.

KennCo Insurance were amazing to deal with. I initially spoke with Aron on the phone and he helped me get a car insurance quote and answered any questions I had. He made the whole process very easy and simple. Anytime I had questions about my insurance policy or uploading documents all members of staff were very helpful. I would highly recommend KennCo Insurance.

24 June 2026
Unprompted review
KennCo Insurance logo

Reply from KennCo Insurance

Hi Ruby,
We're glad you had a good experience with us! Thank you for the review!

Rated 5 out of 5 stars

Working experience with Saurabh Kapoor

I had an excellent experience working with Saurabh Kapoor. He provided outstanding customer service and demonstrated exceptional expertise in helping me find the right car insurance policy. He made the entire quote process smooth, answered all my questions clearly, and ensured I received the best coverage for my needs. I highly recommend Saurabh to anyone looking for knowledgeable, professional, and friendly assistance with their car insurance.

18 June 2026
Unprompted review
KennCo Insurance logo

Reply from KennCo Insurance

Hi Thomas,
We're glad you had a good experience with us! Thank you for the review!

Rated 5 out of 5 stars

Sourav is very knowledgeable person

Sourav is very knowledgeable person, he explained very well t&c.
I highly recommend to consult with sourav sir.
Thanks

1 July 2026
Unprompted review
KennCo Insurance logo

Reply from KennCo Insurance

Hi Akash,
We're glad you had a good experience with us! Thank you for the review!

Rated 5 out of 5 stars

I wanted to share my excellent experience with Saurabh Kapoor

I wanted to share my excellent experience with Kennco, specifically with Saurabh Kapoor. Saurabh helped me navigate the options and secure the correct insurance policy with a quote that perfectly fit my budget. Thank you for the fantastic and professional service!

1 July 2026
Unprompted review
KennCo Insurance logo

Reply from KennCo Insurance

Hi Porwal,
We're glad you had a good experience with us! Thank you for the review!

Rated 5 out of 5 stars

James was an absolute gentleman on the…

James was an absolute gentleman on the phone to me, both optimising my insurance setup process and delivering one of the best customer service experiences of my life. What a guy. Highly recommend to all.

1 July 2026
Unprompted review
KennCo Insurance logo

Reply from KennCo Insurance

Hi Paul,
We're glad you had a good experience with us! Thank you for the review!

Rated 5 out of 5 stars

Great value and simple process

Kenco offered cheapest quote, Aron on the phone was very helpful and made the process of getting a quote and finalising the payment a simple and quick process.

1 July 2026
Unprompted review
KennCo Insurance logo

Reply from KennCo Insurance

Hi Luke,
We're glad you had a good experience with us! Thank you for the review!

Rated 5 out of 5 stars

Got setup with Aron recently had a very…

Got setup with Aron recently had a very easy time going through all the steps with him very patient and informative would highly recommend to go through him

1 July 2026
Unprompted review
KennCo Insurance logo

Reply from KennCo Insurance

Hi Alana,
We're glad you had a good experience with us! Thank you for the review!

Rated 5 out of 5 stars

Aron Fox was very friendly

Aron Fox was very friendly. Went through all details clearly and efficiently. Answered any questions I had in great detail. An asset to your team! Thanks again.

1 July 2026
Unprompted review
KennCo Insurance logo

Reply from KennCo Insurance

Hi Emma,
We're glad you had a good experience with us! Thank you for the review!

Rated 5 out of 5 stars

Very quick easy and Aron Fox was very…

Very quick easy and Aron Fox was very helpful in getting the quote sorted as efficiently as possible. Would highly recommend

1 July 2026
Unprompted review
KennCo Insurance logo

Reply from KennCo Insurance

Hi Karl,
We're glad you had a good experience with us! Thank you for the review!

Rated 5 out of 5 stars

Policy review - Conor Pender

Conor was very easy to talk to and explained everything in detail. Very kind and helpful :)

1 July 2026
Unprompted review
KennCo Insurance logo

Reply from KennCo Insurance

Hi Chloe,
We're glad you had a good experience with us! Thank you for the review!

Rated 5 out of 5 stars

Amazing service

Its been an absolute pleasure working with James - he has been able to do the impossible!

1 July 2026
Unprompted review
KennCo Insurance logo

Reply from KennCo Insurance

Hi Lydia,
We're glad you had a good experience with us! Thank you for the review!

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