KennCo Insurance Reviews 

194
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 123 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff members for being exceptionally helpful, patient, and knowledgeable when guiding them step by step through new policy setups. People also highlight the incredibly smooth user experience, clear explanations of coverage, and highly competitive prices available for motor and home insurance. However, some reviewers were not happy with unexpected price increases upon renewal or discovering better insurance deals elsewhere on the open market. A few other people also noted occasional communication issues, unprofessional behavior, and unfulfilled promises during their overall customer service experience.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting courteous, professional, and friendly customer... See more

Customer service

Reviewers highlight positive aspects of customer service, describing agents as exceptionally helpful,... See more

Service

Clients share positive opinions on service, highlighting courteous, helpful, and professional agents who make... See more

Price

People report positive experiences with price, frequently highlighting competitive rates and quotes that beat... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how phone calls and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been with KennCo Insurance since I returned to Ireland. They have been very responsive to my numerous questions. Very prompt when I request a copy of my insurance documents, always get them wi... See more

Company replied

Rated 5 out of 5 stars

KennCo Insurance were amazing to deal with. I initially spoke with Aron on the phone and he helped me get a car insurance quote and answered any questions I had. He made the whole process very easy an... See more

Company replied

Rated 5 out of 5 stars

I was very happy with my experience with KennCo insurance yesterday. Though I wasn't able to get a quote online, I was able to get a quote over the phone. The number was listed on the quote page and I... See more

Company replied

Rated 5 out of 5 stars

Spoke with a Guy Called Matthew and he could not do enough for me. Excellent customer service. Loads of patience while trying to deal with a change of car on the policy as my Husband doesnt speak good... See more

Company replied


Company details

  1. Insurance company
  2. Car and Motor Insurance Agency
  3. Commercial Insurance Company
  4. Insurance broker
  5. Travel Insurance Company

Written by the company

KennCo Insurance was founded in 2008 and is part of KennCo Underwriting Limited which has become Ireland’s largest underwriting agency. Based in Rathfarnham, Dublin, we are very proud of the fact that we are a 100% Irish owned company employing more than 50 skilled and experienced members of staff.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

194 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.6

All reviews

(194)

124 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Adam was great help

Adam was great help, very friendly and helped me get a good quote!

9 July 2026
Unprompted review
KennCo Insurance logo

Reply from KennCo Insurance

Hi Dylan,
We're glad you had a good experience with us! Thank you for the review!

Rated 5 out of 5 stars

I spoke with Saurabh Kapoor, and he answered all my questions. He went above my expectations by providing excellent support and guidance throughout the process. I really appreciate his professionalis



I spoke with Saurabh Kapoor, and he was extremely helpful in answering all my questions. He provided an insurance option at a very competitive price and made the whole process smooth and easy.

I would highly recommend KennCo Insurance. Kudos to Saurabh — excellent service and a real star!

8 July 2026
Unprompted review
KennCo Insurance logo

Reply from KennCo Insurance

Hi Arunkumar,
We're glad you had a good experience with us! Thank you for the review!

Rated 5 out of 5 stars

Friendly

Friendly, obliging, courteous, punctual, and professional are just a few of the words I would use to describe my experience with Saurabh Kapoor at KennCo Insurance. Saurabh was a pleasure to deal with throughout the process, providing excellent service and making everything straightforward and stress-free. I would happily recommend him to anyone looking for reliable and professional insurance assistance.

8 July 2026
Unprompted review
KennCo Insurance logo

Reply from KennCo Insurance

Hi Kevin,
We're glad you had a good experience with us! Thank you for the review!

Rated 5 out of 5 stars

Great customer service

The agent I spoke with Aron was very friendly and informative, made the whole experience very smooth! Very good customer service

1 July 2026
Unprompted review
KennCo Insurance logo

Reply from KennCo Insurance

Hi Thalia,
We're glad you had a good experience with us! Thank you for the review!

Rated 5 out of 5 stars

It was a pleasure dealing with Aron

It was a pleasure dealing with Aron. He was professional, knowledgeable, and able to secure an extremely competitive quote for my car insurance. The price was so good that I didn't hesitate to accept it. I really appreciated the excellent service and would happily recommend Aron to anyone looking for great value and a smooth, hassle-free experience.

7 July 2026
Unprompted review
KennCo Insurance logo

Reply from KennCo Insurance

Hi Keith,
We're glad you had a good experience with us! Thank you for the review!

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Fantastic service from Gerald!

⭐⭐⭐⭐⭐ Fantastic service from Gerald!
I had a brilliant experience setting up my car insurance over the phone with Gerald. He went above and beyond to help me sort out a custom situation regarding my upcoming full-time job role, saving me the hassle of having to adjust the policy mid-term. On top of that, he managed to secure a fantastic agent discount that brought my total premium down significantly while lowering my standard excess. Incredible customer service, absolute gentleman to deal with, and highly recommend

6 July 2026
Unprompted review
KennCo Insurance logo

Reply from KennCo Insurance

Hi Jordan,
We're glad you had a good experience with us! Thank you for the review!

Rated 5 out of 5 stars

John was beyond helpful during our…

John was beyond helpful during our phone call today. He answered every question I had and made sure I fully understood everything that was discussed.

3 July 2026
Unprompted review
KennCo Insurance logo

Reply from KennCo Insurance

Hi Rachel,
We're glad you had a good experience with us! Thank you for the review!

Rated 5 out of 5 stars

Saurabh Kapoor was excellent sales…

Saurabh Kapoor was excellent sales advisor and having great skill set for communication and explanation and perfect for customer needs.

29 June 2026
Unprompted review
KennCo Insurance logo

Reply from KennCo Insurance

Hi Vibhin,
We're glad you had a good experience with us! Thank you for the review!

Rated 5 out of 5 stars

Super Service

Adam was great and super helpful! Helped me get new insurance with Kenco and was just delightful to talk to.

3 July 2026
Unprompted review
KennCo Insurance logo

Reply from KennCo Insurance

Hi Emilija,
We're glad you had a good experience with us! Thank you for the review!

Rated 5 out of 5 stars

Saurabh Kapoor took great care of me…

Saurabh Kapoor took great care of me and worked through my car insurance application during an open claim, non-fault situation. His customer service and attention to detail are fantastic and I would recommend any potential driver to work with him

3 July 2026
Unprompted review
KennCo Insurance logo

Reply from KennCo Insurance

Hi Laura,
We're glad you had a good experience with us! Thank you for the review!

Rated 4 out of 5 stars

Had really good experience with the…

Had really good experience with the handling agent John Chalissery. During the whole process John was really helpful and understanding.

3 July 2026
Unprompted review
KennCo Insurance logo

Reply from KennCo Insurance

Hi Dan,
We're glad you had a good experience with us! Thank you for the review!

Rated 5 out of 5 stars

Aron Fox spoke coherently that I could…

Aron Fox spoke coherently that I could understand the terms and the entire process of obtaining the quote, receiving the email for the quote, follow-up and purchase of the car insurance was very easy.

2 July 2026
Unprompted review
KennCo Insurance logo

Reply from KennCo Insurance

Hi Pavan,
We're glad you had a good experience with us! Thank you for the review!

Rated 5 out of 5 stars

Knowledgeable and Kind

A big thanks to Saurabh for guiding me with the nitty gritties of buying the right kind of insurance.

1 July 2026
Unprompted review
KennCo Insurance logo

Reply from KennCo Insurance

Hi Vishal,
We're glad you had a good experience with us! Thank you for the review!

Rated 5 out of 5 stars

Just excellent customer service and…

Just excellent customer service and expertise in getting a policy quote for my car insurance.Many thanks to Ssaurabh Kapoor for his guidance and help.Much Appreciated.Thanks.

2 July 2026
Unprompted review
KennCo Insurance logo

Reply from KennCo Insurance

Hi NIMISHA,
We're glad you had a good experience with us! Thank you for the review!

Rated 5 out of 5 stars

Saurabh Kapoor very helpful very…

Saurabh Kapoor very helpful very satisfied with his service for getting my car insurance quote.

30 May 2026
Unprompted review
KennCo Insurance logo

Reply from KennCo Insurance

Hi Cian,
We're glad you had a good experience with us! Thank you for the review!

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