I am absolutely obsessed! I have the Lindsey ring with an oval 3.06-carat stone in a size 5. The pictures and videos I've seen on Instagram and the web page don’t do it justice—it’s stunning, classy,... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Keyzar has the customer service most companies can only dream of having. They are so quick to respond, kind, courteous, and they go above and beyond for their customers. Living in another state makes... See more
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Order was smooth and customer service was amazing. They were quick to answer questions and were able to make a last minute customization to the ring without any trouble. I proposed yesterday and my gi... See more
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Ordered the Lindsey on June 6th, and it arrived on June 25th. Ring looks fantastic, fiancé loves it, and tons of compliments. I was suspicious about ordering online and honestly went out on a limb bec... See more
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Company details
Contact info
1 Rockefeller Plz, STE 1110, 10020, New York, United States
- +1 (212) 203-9900
- contact@keyzarjewelry.com
- www.keyzarjewelry.com
4.9
Excellent
1k reviews
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Replied to 100% of negative reviews
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Beautiful final piece
Beautiful final piece! A bit intimidating with designing a custom piece and ultimately making a final decision. Paying attention to every detail was key before submitting the order. Customer support was great w/a question on my design and they made sure it was done to my specifications. Again super impressed with the final product, packaging and overall secure delivery.
26 May 2026
Reply from Keyzar Jewelry
Thank you so much! Choosing the perfect ring can definitely be a bit stressful, and that’s exactly why we have the best team to help out. So happy you love the final piece and everything else! Enjoy your gorgeous ring! 💍💎
The ring and the stone are perfect UPDATE 07/01/26
UPDATE: After writing this review the Keyzar Support team reached out to me very quickly. They have since taken the ring in for repair. They have provided stellar communication throughout this entire process and provided me with exact specifications of alterations and repairs made. Customer support is phenomenal.
The ring and the stone are perfect. However, its only been 3 months since I've proposed and the prongs already need to be re tightened. I spent a lot of money to have it need maintenance like this so prematurely.
25 February 2026
Reply from Keyzar Jewelry
Hello Ty!
I was so sorry to hear to hear that your experience with us may have soured so soon after purchase.
Please expect an email from me discussing more in depth the situation at hand, and how we may be able to address it going forward.
We'll be looking forward to hearing from you and working together to improve your overall order experience.
Regards,
Emma, Support Team Manager
Quit and easy service fast delivery and…
Quit and easy service fast delivery and beautiful quality. She hasn't gotten it yet but she'll love it!
1 June 2026
Reply from Keyzar Jewelry
Kaleb,thank you so much! It must be so hard to wait to give it to her! Wishing you the best of luck, we can't wait to hear how it goes! 🤞
She said yes!
She said yes!! And we both are in LOVE with the ring !! Everything was amazing :))
29 May 2026
Reply from Keyzar Jewelry
Of course she said yes! 😉 Congratulations to both of you, we are so incredibly happy for you! 🥂💍
Quick an easy customization and very…
Quick an easy customization and very fast response from support team
28 May 2026
Reply from Keyzar Jewelry
Actually, that's what matters most to us!
Well crafted and at an affordable price.
26 May 2026
Reply from Keyzar Jewelry
High quality and a great price always go hand in hand, but making sure our customers are happy is what matters most! 🥰
Review
Purchasing and tracking the status of my order went smoothly. The AI assistant that helped answer questions was okay. I think I would rather a real person respond even if it took a day or two.
29 May 2026
Reply from Keyzar Jewelry
Hello Sir!
I'm glad to hear that your experience has all around gone smoothly.
Like most businesses, we try to improve the service we offer our customers by incorporating an AI agent alongside our human team. For the most part, this allows the team to dedicate their full attention to the more complicated matters we handle, while the AI would typically address simpler questions.
For the future, keep in mind that whenever the AI agent is in service, a human agent is present online as well - ready and willing to assist where the AI can't.
Hoping to be of further assistance down the line.
Regards,
Emma, Support Team Manager
Reply from Keyzar Jewelry
We love it too, and we're so glad you do...
The ring is beautiful and I can see the…
The ring is beautiful and I can see the perfect cut and clarity that we wanted
27 May 2026
Reply from Keyzar Jewelry
Thank you so much! You made such a perfect choice. Your ring is truly stunning!! 💎
EVERYTHING WENT SMOOTHLY FROM ORDERING…
EVERYTHING WENT SMOOTHLY FROM ORDERING TO THE DELIVERY.
27 May 2026
Reply from Keyzar Jewelry
Kristen, this is exactly how we love to do things!!☺️
Five Star Experience
Navigation was seamless, delivery was on time, and the order was packaged beautifully.
27 May 2026
Reply from Keyzar Jewelry
Michael,thank you so much! the pleasure was all ours!💗
Very helpful and got my order perfectly…
Very helpful and got my order perfectly on time and answered all my questions
26 May 2026
Reply from Keyzar Jewelry
Awesome!!.we really have the best team!!💖
Absolutely beautiful
Absolutely beautiful, working with me to pick the diamond when the first one didn't work custom phone call and expedited shipping
27 May 2026
Reply from Keyzar Jewelry
Hi Jacob, Thank you so much! We're so happy your ring turned out perfect! 🥰💎
Anyone who communicated with me during…
Anyone who communicated with me during the purchase to resizing and to getting it back to me the DAY BEFORE MY TRAVEL - are forever in my hearts. Keyzar earned themselves a lifetime customer.
22 April 2026
Reply from Keyzar Jewelry
Eric, Our customers are everything to us. We are so incredibly happy we could bring you such joy! ❤️
Reply from Keyzar Jewelry
Hi Leandro, thank you so much!
Sometimes reality really does beat imagination 😉
Enjoy your gorgeous new ring!!!
Keyzar Team💍
The customer service team is very…
The customer service team is very responsive. I contacted them over the phone, via chat, and through email. Each time they were helpful and answered all my questions.
20 May 2026
Reply from Keyzar Jewelry
love reading this!
our team is always ready to help wherever you reach out 🫶
Easy process
Easy process! Scheduled a meeting with one of the staff and figured out what I needed in less than 5 min! It took about 2-3 weeks from when I ordered the ring until is was made and shipped out! Ring came as expected and looks really good!
14 May 2026
Reply from Keyzar Jewelry
Marco, thank you so much! Quick, easy, and high quality is exactly what we do best. 🥂✨
Wonderful experience with Keyzar
Wonderful experience with Keyzar. We ordered both my engagement ring and wedding band from Keyzar. Delivery was fast and customer service was excellent (I had to reach out to request a size change). My rings are beautiful! Thank you!
28 April 2026
Reply from Keyzar Jewelry
Hi Bonnie, We are so happy to hear this! It’s a huge honor to be part of your love story.
We wish you a lifetime of happiness together!💍
Phenomenal service and Perfect Ring
Phenomenal service and ring looked even better than what was shown online! SHE SAID YES! The communication was transparent online and arrived earlier than anticipated which was very helpful with the proposal! Thank you Keyzar, she got the ring of her dreams!
18 May 2026
Reply from Keyzar Jewelry
Congratulations!! Of course she said yes... 😉 Inside every Keyzar box is a dream come true!
Wishing you both a lifetime of happiness!🥰🥰
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